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How to Fix Oppo A83 performance issue: keeps lagging

By: Noy-Noy | Sunday, October 14, 2018

How to Fix Oppo A83 performance issue: keeps lagging
Oppo launched an A83 smartphone this year and many are in awe on how amazing this device is. However, just like other android devices it has its own flaws and problems just like the famous smartphones in the market. In this post, we will tackle about an issue particularly about the lagging or performance problem. We hope this post is helpful.

Before we proceed, if you have other problems you can always connect with us directly by filling up the form at the bottom right-corner of the screen and give us a detailed information about the issue and we do our best to research and find solutions for you.

Always Force Reboot
Now, a lot of android users didn't know how effective it is to restart your device if you feel it's performance is starting to slow. Some possible reason is to why the device starting to run slow is because three or more apps are running in the background, if so, it can cause the device to slow down. Another is, the auto-updates of the apps are turned on, I know, updated apps are always a good way to make sure that your device runs smoothly and experiences fewer bugs. However, it can also make your device slow and sometimes you might think it has malware in it. A simple restart mostly fix this problem so don't forget to do it before jumping to much complicated troubleshooting steps.

To do this, simply press the Power key for about three to five seconds and wait for it to turn off. Alternatively, you can select the Shut down icon.

Observe in Safe Mode
Safe mode is not a troubleshooting steps that can fix this issue but it can be used to identify if the lagging issue is due to third party apps. During this mode the only applications that runs are the default apps and disable all third party apps that you installed.

  1. Completely turn off your device.
  2. Long press Power button to turn it on.
  3. Once the Oppo logo appears press the Volume Down right away.
  4. Keep pressing the Volume Down button until your device boot up in Home Screen.
  5. You will know if you successfully boot your device to safe mode if you see "Safe Mode" on the lower left of the screen.
  6. Now, you can observe your device if the performance is improved. If so, then you can quickly uninstall all the most recent apps you installed.
Clear RAM
Typical reason for android device performance to decline is because of abnormal usage of the device itself. Even the biggest name of android devices also experience the same problem because it has it's limits and to go beyond that can cause issues.

The  Oppo has it's built-in app to clear the RAM to improve the performance by deleting all temporary files and closing unused apps running in the background. An example app is Security Center app that was installed by the manufacturer specifically for this purpose. Once done, see if the performance is improve.

Close All Irrelevant Apps
Closing all the unused apps running in the background can improve the performance of your device. Since some of these  apps are using auto-update or using more RAM than the others. To close it, you can either use the pre-installed app or close them one by one.

Clear System Cache
The system cache are temporary files and if one or two are corrupted can cause some issue and can even be serious. You can use the pre-installed app specifically designed for this task, it can greatly help improve the performance.

Reduce Using More Widgets
We know that Oppo A83 specs are amazing and using more widgets for visual purposes are great. However, too much of these app can greatly decrease device performance and not only some of them uses data and auto-update, it uses more RAM as well. Just use the most useful widgets you can think of and leave the rest.

Update System
Keeping your system is great thing to do specially for this devices, it can reduce bugs and improve device performance greatly. To update the system, here's how: Go to Settings > System update. 

Wipe the System Data
This troubleshooting step is used for updating the system or deleting system files or wipe system data. These files are temporary files and in some cases after an update the files are either corrupted or duplicated that can cause the system to crash or not responding. To make sure that all the old files are deleted, manually deleting it is the best option. Before doing so, make sure that you made backup to all the important files stored in your device since the device's memory will be cleared and return to factory default. So, here's how to do it:
  1. Backup all your files and store it on separate storage device.
  2. Turn off your device.
  3. Long press the Power the button and Volume Down simultaneously for a few seconds. 
  4. Once the Oppo logo appears, quickly release all the buttons and let it boot.
  5. Select the English language
  6. Once inside Recovery Mode, select Wipe data.
  7. Enter the pass code if prompted.
  8. Then Wipe data.
  9. Wait for the device to restart
Once your done, see if the performance is improved. If not, hardware issue must be the cause and there's nothing we can do at this point forward. We suggest to bring it to nearest Oppo Repair Center for professional check up.

We hope this guide is helpful. Please don't hesitate to let us know if you have experienced some problem with your device and we will do our best to give resolution.





How to Fix Galaxy S5 that keeps crashing

How to fix Galaxy S5 that keeps crashing
Welcome to another Galaxy S5 troubleshooting article. For the past several months more and more users reported that  their Galaxy S5 keeps crashing. So, this post is for them and to other who might experience this problem. We hope that this guide is helpful.

Before we proceed, if you have other issues with your device you can connect with us by giving us detailed information about the issue by filing up the form at the bottom right-corner and we will do our best to get a resolution for you as soon as possible.

There are a lot of reasons why your Galaxy S5 keeps on crashing and it also depends on the usage. Typically, the issue is mostly device performance, insufficient RAM or hardware. In this post, we will try to find out and eliminate the possible cause of the issue.

Force Restart your Galaxy S5
This is a very basic troubleshooting step that most users ignore or even forget to try. In some cases, a simple restart can fix performance issues because some applications are closed or stop during the process especially those that are running in the background. To do this, simply press and hold the power button and select turn off or restart icon.

Clear your Galaxy S5's cache partition
This process is simply to refresh the system and removed the temporary files especially those that are corrupted and not only can cause performance issue but it keeps your device crashing all the time. To do this, we arranged some steps for others that are not familiar on how to do it. 
  1. Turn off your S5.
  2. In order to shut down your Galaxy S5 you can either press the power button and select “power off” or you can press and hold the power key for more than 10 seconds.
  3. Wait a few seconds and then proceed to the steps below.
  4. Press power, volume up and home buttons at the same time, simultaneously.
  5. Keep pressing these keys until recovery mode is being displayed on your Galaxy S5.
  6. In recovery mode, use volume up and down buttons in order to scroll up and down; also use power button in order to select your option.
  7. You can then reboot into Android by selecting Reboot System Now.
Boot to Safe Mode
Now, this process is not totally a troubleshooting step to eliminate the issue but simply to identify if the issue is caused by a third party app. This mode only allows the default app installed in the system and all third party apps are disabled by doing so, it is easy to determine if the problem is coming from the default or third party app. For those who are not familiar on how to boot their device to safe mode, follow our steps below:
  1. Turn the device off.
  2. Press and hold the Power key.
  3. When ‘Samsung Galaxy S5′ appears on the screen, release the Power key.
  4. Immediately after releasing the Power key, press and hold the Volume down key.
  5. Continue to hold the Volume down key until the device finishes restarting.
  6. Safe mode will display in the bottom left corner of the screen.
  7. Release the Volume down key when you see Safe Mode.
If your device runs normally while on the safe mode, it only means that cause of the issue is because of the third party app. To identify which app is causing the issue is a bit tricky and that is why you have to remember those application you installed before you experience the issue. Here's our suggestions to what you have to do:
  1.  Boot to safe mode.
  2. Go to Settings > Applications.
  3. Locate and uninstall the most recent apps you install.
  4. Restart your device and boot normally.
  5. See if the performance is improved.
Factory Reset your Galaxy S5
If all the suggestions above didn't work, then you can go ahead and reset your device. Now, this is only an optional step if you don't want to then you can go ahead and skip this step. Resetting your device requires you to make a backup to all important files in your device and save it to a separate storage. This is the easiest way to delete everything and return to default and most of the time it's the most successful step to fix performance issue. Here's how to do it:
  1. Power down the Galaxy S5.
  2. Press and hold the Volume up button, the Home button, and the Power button together until you see the Android on screen.
  3. Use Volume down to highlight the wipe data/factory reset option and press the Power button to select it.
  4. Use Volume down again to highlight Yes – delete all user data and press Power to select it.
  5. Use the Power button to select Reboot system now.
  6. When the S5 restarts it should be completely wiped and ready to set up again.
I hope this post helps.


 

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