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Quick Fix on Galaxy Note 4 that keeps on rebooting even if it is connected to its charger

By: Noy-Noy | Monday, July 16, 2018

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Quick Fix on Galaxy Note 4 that keeps on rebooting even if it is connected to its charger

As also a Samsung device user there are various of reasons to consider why issue like this is happening without apparent reason. If the device was dropped to a hard surface, then, that would be a factor that your Galaxy Note 4 keeps on rebooting. In other words, there might be some hardware components that had been damaged or loosen due to the dropping and triggered the issue.

On the other hand, if the system had been updated that could be another reason that your phone is experiencing issue like this. It could be the phone's files and data had been ruined and the firmware is unable to recognized once it is loaded and resulted the device to function abnormally. So, in this post, we have to consider all possibilities and rule-out each and every one of them until we can formulate a solution and resolve the issue. That being said, here are the methods that we would like you to do:

Step 1: Perform the Battery-pull procedure
Before you can do any of the procedures on your phone be sure to check it first if the issue is not caused by a glitch in the system or the battery itself is not faulty. Doing so, will refresh phone's memory and closes all unnecessary services in the background. Just remove the battery and press the Power button for 10 seconds to discharge all stored electricity in the hardware components.

After you do so, check the battery of your phone by putting it on the table or to the flat surface and try to flip it. If the battery spins, then obviously the battery is defective and you can replace it to get rid the issue. But if it is not spinning after you flip it place back the battery to the phone and turn it on. Now, after turning it on observe for several minutes to see if the device will still reboots. If the issue continues to happen, proceed to the next method.

Step 2: Boot it in Safe Mode
Sometimes, due to incompatible apps that you installed in the system the performance of the device can also be affected and triggered different types of software-related issues. So, in this instance, we suggest you to restart your phone in Safe mode to eliminate that suspicion. Here's how:

  1. Turn the phone off completely.
  2. Press and hold the Power and Volume Down buttons.
  3. When the phone starts to boot, release the Power button but continue to press and hold the Volume Down button and until the phone finishes restarting.
  4. Safe Mode will be displayed at the lower left corner of the screen; you may release the Volume Down button. 
While in this mode, observe your phone for several hours to see if the issue will still occur. If your device function normally while in this environment, then, there's an app that you should find and uninstall to fix this issue. But if the issue still happening even in Safe mode, follow the next step.

Step 3: Delete the System Cache Partition
In this method, we will try to delete all old files and data saved in the partition so that newer ones will be created and could run perfectly once it is loaded to the firmware. Although there is no assurance that this will resolve the issue but some reports from other users saying that after they perform the method their device is already functioning normally. To do so, follow these steps:
  1. Turn your phone off completely.
  2. Press and hold the Volume Up, Home and Power buttons at the same time.
  3. When the Note 4 vibrates, release both the Home and Power buttons but continue to press and hold the Volume Up button.
  4. When the Android System Recovery screen appears, release the Volume Up button.
  5. Using the Volume Down button, highlight the option "wipe cache partition" and press the Power button to select it.
  6. When the wiping of the cache is complete, highlight 'Reboot system now" and hit the Power key.
However, if the issue continue to occur after the method, you jump to the last option and reset your phone.

Step 4: Create a backup and reset your phone
Since, all methods you performed failed to resolve the issue, then, the last thing that you can do is to perform a reset. It will bring the device back to its factory settings and all your files and data will be saved will be deleted. The good thing about the reset is, if this is just a software problem, then, it will be fixed after you do the method. But before you follow the steps be sure to transfer first all your files to your Personal computer or SD card. Here's how:
  1. Turn the phone off completely.
  2. Press and hold the Volume Up, Home and Power buttons at the same time.
  3. When the Note 4 vibrates, release both the Home and Power buttons but continue to press and hold the Volume Up button.
  4. When the Android System Recovery screen appears, release the Volume Up button.
  5. Using the Volume Down button, highlight "wipe data/ factory reset" and press the Power key to select it.
  6. Now, highlight "Yes-delete all user data" using the Volume Down button and press the Power button to begin the reset.
  7. When the master reset is complete, highlight "Reboot System Now" and hit the Power button.
  8. The Note 4 will restart but it will be longer than usual. When it reaches the Home screen, then begin your setup. 
I hope this post helps to resolve your issue.
 

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