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Samsung Galaxy S5 Troubleshooting & Repair Guide

By: Harold | Sunday, August 2, 2015


This page will contain all problems, issues, solutions and troubleshooting guides for Samsung Galaxy S5. We will update it regularly so that it will be easier for you to find solutions for your problems. If you're reading this now, then you must be looking for ways to fix whatever issue you have with your phone. Read on to see if we published posts that address your concern. For future reference, you may want to bookmark this page to make it easier to find.

We are here to help. In fact, we've been providing free online support for almost 4 years now. If you have problems with your Android device, you can always contact us via droidista.com@gmail.com or you may leave a comment below providing all necessary details about your problem.

Basic Troubleshooting

Samsung Galaxy S5 Battery. This is the main power source of your device. It is located at the back underneath the main cover and is removable; meaning, you can replace it on your own if damaged. If your phone won't turn on or charge, this is probably the first thing you should check if it's properly mounted. Or, you may try using a different battery to know if you need to replace the old one.

Samsung Galaxy S5 Power Key. This is the main switch of your phone. Without it you cannot lock the device or turn on or off. When stuck, the phone will enter a boot loop and vibrates every few seconds. You can get in from being stuck by pressing it multiple times but if the issue persists, it could be that it's already damaged and needed replacement. You may service it on your own but remember, accessing the Power key will void the warranty as you will have to unscrew the secondary cover that holds the motherboard and other components in place.

Samsung Galaxy S5 Touch Screen Digitizer and AMOLED Display. You may see it as one component but the display of your phone is consist of a screen for display and a digitizer that makes touch screen possible. The latter is on the outer layer while the former is safely mounted on the phone's frame. When you see a crack on the screen and the touch screen is gone, the digitizer is the one that needs replacement. However, if the crack is accompanied by discoloration of the screen, it's more likely that the AMOLED display has also been damaged. Good news is both are replaceable.

Samsung Galaxy S5 Back Camera. This is the main or default camera of your device which is located at the back of your phone underneath the main housing. If photos taken by your phone looks fuzzy or if there is a line that runs through them, the lens may need to be replaced but not the entire camera assembly. If it's having a difficult time focusing on the subject, make sure you remove the protective film from the lens. It's on the outside so you can just place a small piece of scotch tape over the lens and pull it off.

Samsung Galaxy S5 Problems

The following are the problems you may encounter if you own a Samsung Galaxy S5. Just click on the link to read the post.

Error Messages

Hardware Problems

Firmware Problems

  • How to fix your Samsung Galaxy S5 with sluggish performance
  • Samsung Galaxy S5 Shuts Down / Turns Off Automatically And Won't Come Back On
  • How to troubleshoot Samsung Galaxy S5 that's freezing & unresponsive
  • How to fix Samsung Galaxy S5 that entered boot loop after Lollipop update
  • How to fix Samsung Galaxy S5 that can't update to Lollipop
  • How to fix Samsung Galaxy S5 that keeps rebooting on its own
  • How to solve slow performance issues with Samsung Galaxy S5
  • How to make sluggish Samsung Galaxy S5 run faster
  • How to fix a Samsung Galaxy S5 with apps that keeps crashing
  • How to fix Galaxy S5 that freezes when app is opened
  • What to do with Galaxy S5 that's stuck on boot logo
  • Samsung Galaxy S5 Settings service keeps crashing
  • How to get Samsung Galaxy S5 out of Safe Mode
  • How to fix a Galaxy S5 that's stuck on Factory Mode

Connectivity Problems

Service Problems

  • How to fix most common email problems with Samsung Galaxy S5
  • Troubleshoot Galaxy S5 that cannot send or receive SMS or text messages
  • How to fix Galaxy S5 that can't send or receive MMS or picture messages
  • Galaxy S5 text messages aren't in order, how to fix it
  • How to fix Samsung Galaxy S5 that can't get good service

App Problems

  • Samsung Galaxy S5 cannot download apps from the Play Store
  • Here's the most common Play Store errors Galaxy S5 owners encountered
  • Fix Gmail app that keeps crashing on Samsung Galaxy S5
  • How to fix a Samsung Galaxy S5 that freezes when YouTube is opened
  • Samsung Galaxy S5 lags when using Google Maps
  • How to fix Samsung Galaxy S5 that can't open the Facebook app
  • Suddenly Facebook Messenger crashes on Samsung Galaxy S5
  • Chrome keeps crashing on Samsung Galaxy S5 [Solution]
  • Angry Birds Go won't open on Galaxy S5 after Lollipop update
  • Avast Mobile Security & Antivirus makes Galaxy S5 slow
  • How to fix Skype that keeps crashing & freezing on Galaxy S5
  • Samsung Galaxy S5 lags when Twitter for Android is opened
  • Google Play Store runs very slow on Galaxy S5
We hope that this little guide can help you. Leave a comment if you have issues and we'll get back to you as soon as we can or email us at droidista.com@gmail.com.

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