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How to Safe Mode on Samsung Galaxy S5

By: Noy-Noy | Tuesday, December 11, 2018

How to Safe Mode on Samsung Galaxy S5

Sometimes, due to several apps that had been downloaded in the system we are not aware that there were apps that is not compatible to the firmware and caused issues in the device. So, in this tutorial, what we gonna do is to eliminate that suspicion and to figure it out if one of the downloaded apps in the system is causing the problem. Through this mode, all third-party applications will be disabled temporarily and only the pre-installed ones will run in the system. Just follow these simple steps to boot your phone in Safe mode:

  1. Turn the device off.
  2. Press and hold the Power key.
  3. When ‘Samsung Galaxy S5′ appears on the screen, release the Power key.
  4. Immediately after releasing the Power key, press and hold the Volume down key.
  5. Continue to hold the Volume down key until the device finishes restarting.
  6. Safe mode will display in the bottom left corner of the screen.
  7. Release the Volume down key when you see Safe Mode.
I hope this helps.

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Quick fix on Samsung Galaxy S5 Unable to Connect to Wi-Fi after update

By: Noy-Noy | Saturday, December 8, 2018

Quick fix on Samsung Galaxy S5 Unable to Connect to Wi-Fi after update

Hello guys! In this article, we have to discuss one of the common issues that android users were always complaining like unable to connect to Wi-Fi after the update. Regarding this issue there are number of reasons we need to consider why your phone refused to connect on Wi-Fi after system update. Meaning, even though how powerful and sophisticated your phone is, it's still not perfect and could experience any issues every now and then.

We have to figure it out all possibilities and consider everything that might causing the issue. There are times when this problem occur is when the files and data are corrupted due to system update. On other the hand, if you have incompatible apps installed and affects the system that would be the reason that your phone could not connect to your home Wi-Fi. So, to start with, follow these steps:

Step 1: Reboot your Galaxy S5 in Safe Mode
Sometimes when an incompatible app running in the new system there is a possibility that the other apps including the pre-installed ones will be affected and could not perform its task and caused it to crash without apparent reason. So, the purpose of booting your phone in safe mode is to determine if one of your apps is causing the issue. It will disable temporarily all third-party apps while the pre-installed ones will be running in the system.
  1. Turn the device off.
  2. Press and hold the Power key.
  3. When ‘Samsung Galaxy S5’ appears on the screen, release the Power key.
  4. Immediately after releasing the Power key, press and hold the Volume down key.
  5. Continue to hold the Volume down key until the device finishes restarting.
  6. Safe mode will display in the bottom left corner of the screen.
  7. Release the Volume down key when you see Safe Mode.
While in this mode, observe closely if your Google Play Store will still crash. But if the issue continues, follow the next step.

Step 2: Wipe the System Cache Partition
In this instance, we have to delete all system files and data stored in the directory of your phone for that may be the reason why your Play Store is crashing. This will cleanup the directory of the device and creates newer and compatible files and data in the system. Don't you worry, this method won't harm nor erase your important files and data saved in the internal storage. Here's how:
  1. Turn off the device.
  2. Press and hold the following three buttons at the same time: Volume Up key, Home key, Power key
  3. When the phone vibrates, let go of the Power key but continue to press and hold the Volume Up key and the Home key.
  4. When the Android System Recovery screen appears, release the Volume Up and Home keys.
  5. Press the Volume Down key to highlight ‘wipe cache partition.’
  6. Press the Power key to select.
  7. When the wipe cache partition is complete, ‘Reboot system now’ is highlighted.
  8. Press the Power key to restart the device.
After the procedure open your Play Store and see if it won't crash. If nothing's changed or the issue still occur, jump over to the next procedure.

Step 3: Perform Master Reset
Since, your phone had been updated there is a chance that the system got corrupted during the process and caused an issue on your Play Store. So, this time, we will try to do the so-called master reset. But remember, doing a reset is more complicated compared to other procedures because you need more time in creating a backup in all your files saved on your phone. But the good thing about is, if your device is experiencing software related issue, then, this will sure fix it. 
  1. Turn off the device.
  2. Press and hold the following three buttons at the same time: Volume Up key, Home key, and Power key.
  3. When the phone vibrates, release the Power key but continue to press and hold the Volume Up key and the Home key.
  4. When the Android System Recovery screen appears, release the Volume Up and Home keys.
  5. Press the Volume down key several times key to highlight ‘wipe data / factory reset.’
  6. Press Power button to select.
  7. Press the Volume down key until ‘Yes — delete all user data’ is highlighted.
  8. Press Power button to select and start the master reset.
  9. When the master reset is complete, ‘Reboot system now’ is highlighted.
  10. Press the Power key to restart the device.

Quick fix on Samsung Galaxy S4 Google Play Store keeps crashing

Quick fix on Samsung Galaxy S4 Google Play Store keeps crashing

One of the advantages if you're an android user is, you can easily download and install an application on your phone. However, just like any smartphones, issues will suddenly occur without apparent reason like; app crashing or unable to open.

So, in this article, we will tackle issue that users were always complaining about like Google Play Store that keeps on crashing. We have to consider all factors that might causing your Play Store to crash every now and then.

 Here are the possibilities your Play Store to crash:

  • Corrupted Play Store files and data.
  • Corrupted System files and data.
  • Incompatible third-party apps in the system.
  • Outdated Google Play Store App.
 The purpose of these troubleshooting procedures that you should do it on your phone will help you determine the real factor why your Play Store app keeps on crashing. However, if your Galaxy S4 had been dropped or soaked in the water before the issue started, then, we recommend you to immediately bring it to the nearest in your area for your device might have a hardware issue. 

Step 1: Restart your Galaxy S4
This a very basic procedure, in which, we should have to restart your phone to refresh it's memory and close all running applications in the background. Although there is no assurance if the issue will be fixed but there were users saying that after performing the procedure the issue is no anymore happening. To do so, follow these steps:

  1. Remove the back cover and pull the battery out.
  2. Press and hold the Power key for 30 seconds.
  3. Replace the battery and then the back cover.
  4. Turn the phone on.
  5. Now observe closely if the phone would still turn off or reboot.
After restarting your phone turn it on and see if the issue still happening. If the problem still occur, then, jump over to the next procedure.

Step 2: Reboot your phone in Safe mode
Just like what I've said earlier, there is a chance that third-party apps might causing the issue on your phone to occur. So, this time, we have to reboot your phone in safe mode. This will temporarily disable all third-party apps in the and letting all built-in ones to run in the system. Here's how:
  1. Turn the device off completely.
  2. Press and hold the Power button.
  3. Once the Samsung Galaxy S4 logo appears on the screen, release the Power button.
  4. As soon as you release the Power button, press and hold the Volume Down key.
  5. Continue holding the Volume Down key until the phone has completed the reboot process.
  6. If you can read ‘Safe Mode‘ at the bottom left corner of the screen, release the Volume Down key. Otherwise, repeat the process until you can boot the phone to Safe Mode.
If your Play Store won't crash while on Safe mode, then, obviously there's an app you need to find and uninstall it from the system to resolve the issue. However, if the issue still continue to occur even in this mode, follow the next step.

Step 3: Wipe the System Cache Partition
App-related issues like crashing mostly occur if the system files and data of the phone is corrupt or outdated. If you're not familiar with, these files and data are the one responsible to make the device run smoothly and efficiently. So, if these files and data are ruined especially if you installed new firmware, then, that would be the one of the reasons that the issue is happening on your Galaxy S4. Through this procedure, we will try to delete everything so that newer ones will be generated by the system and compatible to the firmware. 
  1. Turn off the device.
  2. Press and hold the following three buttons at the same time: Volume Up key, Home key, Power key
  3. When the phone vibrates, let go of the Power key but continue to press and hold the Volume Up key and the Home key.
  4. When the Android System Recovery screen appears, release the Volume Up and Home keys.
  5. Press the Volume Down key to highlight ‘wipe cache partition.’
  6. Press the Power key to select. The phone will automatically restart after the cache is wiped.
Step 4: Create a backup and reset your phone
Remember, doing a reset on your phone should be the last resort that you can do if all procedures you performed above failed to resolve the problem. You need to create a backup on your important files and data or transferred it to your SD card or PC because all will be deleted once you begin to follow the steps. Although this procedure is much more complicated and needs time but if this is just an app-related issue,then, resetting your device will surely fix it. This is how to do it:
  1. Turn the phone off completely.
  2. Press and hold the Volume Up, Home and Power buttons.
  3. Release the Power button when the phone vibrates but continue holding on to the Volume Up and Home buttons.
  4. When the Android System Recovery screen appears, release both the Home and Volume Up buttons.
  5. Using the Volume Down key, highlight ‘wipe data / factory reset.’
  6. Press the Power button to select it.
  7. Using the Volume Down button again, highlight ‘delete all user data.’
  8. Press the Power key to select it.
  9. Once the reset is complete, choose ‘Reboot system now.’
  10. Press the Power button to restart the phone.
I hope this post helps.

How to Restore Backup Contacts on your Galaxy S3

By: Noy-Noy | Saturday, November 17, 2018

How to Restore Backup Contacts on your Galaxy S3
Samsung Galaxy devices like the S3 had lots of features that you should know especially if your not a tech savvy. So, in this tutorial we will teach you how to backup contacts on your Samsung Galaxy S3 in easy steps. As a matter of fact, there are two ways that you can do on how to do so, you can simply back them up in the cloud or just export them to your SD card. Here's how:

Backup Contacts With Samsung/ Google Account
  1. From the Home screen, tap Contacts.
  2. Tap the Menu key.
  3. Again, you have two options here: Merge with Google or Merge with Samsung account.
  4. After choosing the account you want to use, tap OK.
  5. Follow further on-screen instructions.
Backup Contacts To SD Card
  1. Make sure your microSD card is mounted to your phone.
  2. From the Home screen, tap Contacts.
  3. Tap the Menu key and choose Import / Export.
  4. Touch Export to SD card.
  5. A prompt will pop up telling you of the name of the contact list. Take note of the name if necessary.
  6. Tap OK.

How to Fix Oppo A83 performance issue: keeps lagging

By: Noy-Noy | Sunday, October 14, 2018

How to Fix Oppo A83 performance issue: keeps lagging
Oppo launched an A83 smartphone this year and many are in awe on how amazing this device is. However, just like other android devices it has its own flaws and problems just like the famous smartphones in the market. In this post, we will tackle about an issue particularly about the lagging or performance problem. We hope this post is helpful.

Before we proceed, if you have other problems you can always connect with us directly by filling up the form at the bottom right-corner of the screen and give us a detailed information about the issue and we do our best to research and find solutions for you.

Always Force Reboot
Now, a lot of android users didn't know how effective it is to restart your device if you feel it's performance is starting to slow. Some possible reason is to why the device starting to run slow is because three or more apps are running in the background, if so, it can cause the device to slow down. Another is, the auto-updates of the apps are turned on, I know, updated apps are always a good way to make sure that your device runs smoothly and experiences fewer bugs. However, it can also make your device slow and sometimes you might think it has malware in it. A simple restart mostly fix this problem so don't forget to do it before jumping to much complicated troubleshooting steps.

To do this, simply press the Power key for about three to five seconds and wait for it to turn off. Alternatively, you can select the Shut down icon.

Observe in Safe Mode
Safe mode is not a troubleshooting steps that can fix this issue but it can be used to identify if the lagging issue is due to third party apps. During this mode the only applications that runs are the default apps and disable all third party apps that you installed.

  1. Completely turn off your device.
  2. Long press Power button to turn it on.
  3. Once the Oppo logo appears press the Volume Down right away.
  4. Keep pressing the Volume Down button until your device boot up in Home Screen.
  5. You will know if you successfully boot your device to safe mode if you see "Safe Mode" on the lower left of the screen.
  6. Now, you can observe your device if the performance is improved. If so, then you can quickly uninstall all the most recent apps you installed.
Clear RAM
Typical reason for android device performance to decline is because of abnormal usage of the device itself. Even the biggest name of android devices also experience the same problem because it has it's limits and to go beyond that can cause issues.

The  Oppo has it's built-in app to clear the RAM to improve the performance by deleting all temporary files and closing unused apps running in the background. An example app is Security Center app that was installed by the manufacturer specifically for this purpose. Once done, see if the performance is improve.

Close All Irrelevant Apps
Closing all the unused apps running in the background can improve the performance of your device. Since some of these  apps are using auto-update or using more RAM than the others. To close it, you can either use the pre-installed app or close them one by one.

Clear System Cache
The system cache are temporary files and if one or two are corrupted can cause some issue and can even be serious. You can use the pre-installed app specifically designed for this task, it can greatly help improve the performance.

Reduce Using More Widgets
We know that Oppo A83 specs are amazing and using more widgets for visual purposes are great. However, too much of these app can greatly decrease device performance and not only some of them uses data and auto-update, it uses more RAM as well. Just use the most useful widgets you can think of and leave the rest.

Update System
Keeping your system is great thing to do specially for this devices, it can reduce bugs and improve device performance greatly. To update the system, here's how: Go to Settings > System update. 

Wipe the System Data
This troubleshooting step is used for updating the system or deleting system files or wipe system data. These files are temporary files and in some cases after an update the files are either corrupted or duplicated that can cause the system to crash or not responding. To make sure that all the old files are deleted, manually deleting it is the best option. Before doing so, make sure that you made backup to all the important files stored in your device since the device's memory will be cleared and return to factory default. So, here's how to do it:
  1. Backup all your files and store it on separate storage device.
  2. Turn off your device.
  3. Long press the Power the button and Volume Down simultaneously for a few seconds. 
  4. Once the Oppo logo appears, quickly release all the buttons and let it boot.
  5. Select the English language
  6. Once inside Recovery Mode, select Wipe data.
  7. Enter the pass code if prompted.
  8. Then Wipe data.
  9. Wait for the device to restart
Once your done, see if the performance is improved. If not, hardware issue must be the cause and there's nothing we can do at this point forward. We suggest to bring it to nearest Oppo Repair Center for professional check up.

We hope this guide is helpful. Please don't hesitate to let us know if you have experienced some problem with your device and we will do our best to give resolution.

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How to Fix Galaxy S5 that keeps crashing

How to fix Galaxy S5 that keeps crashing
Welcome to another Galaxy S5 troubleshooting article. For the past several months more and more users reported that  their Galaxy S5 keeps crashing. So, this post is for them and to other who might experience this problem. We hope that this guide is helpful.

Before we proceed, if you have other issues with your device you can connect with us by giving us detailed information about the issue by filing up the form at the bottom right-corner and we will do our best to get a resolution for you as soon as possible.

There are a lot of reasons why your Galaxy S5 keeps on crashing and it also depends on the usage. Typically, the issue is mostly device performance, insufficient RAM or hardware. In this post, we will try to find out and eliminate the possible cause of the issue.

Force Restart your Galaxy S5
This is a very basic troubleshooting step that most users ignore or even forget to try. In some cases, a simple restart can fix performance issues because some applications are closed or stop during the process especially those that are running in the background. To do this, simply press and hold the power button and select turn off or restart icon.

Clear your Galaxy S5's cache partition
This process is simply to refresh the system and removed the temporary files especially those that are corrupted and not only can cause performance issue but it keeps your device crashing all the time. To do this, we arranged some steps for others that are not familiar on how to do it. 
  1. Turn off your S5.
  2. In order to shut down your Galaxy S5 you can either press the power button and select “power off” or you can press and hold the power key for more than 10 seconds.
  3. Wait a few seconds and then proceed to the steps below.
  4. Press power, volume up and home buttons at the same time, simultaneously.
  5. Keep pressing these keys until recovery mode is being displayed on your Galaxy S5.
  6. In recovery mode, use volume up and down buttons in order to scroll up and down; also use power button in order to select your option.
  7. You can then reboot into Android by selecting Reboot System Now.
Boot to Safe Mode
Now, this process is not totally a troubleshooting step to eliminate the issue but simply to identify if the issue is caused by a third party app. This mode only allows the default app installed in the system and all third party apps are disabled by doing so, it is easy to determine if the problem is coming from the default or third party app. For those who are not familiar on how to boot their device to safe mode, follow our steps below:
  1. Turn the device off.
  2. Press and hold the Power key.
  3. When ‘Samsung Galaxy S5′ appears on the screen, release the Power key.
  4. Immediately after releasing the Power key, press and hold the Volume down key.
  5. Continue to hold the Volume down key until the device finishes restarting.
  6. Safe mode will display in the bottom left corner of the screen.
  7. Release the Volume down key when you see Safe Mode.
If your device runs normally while on the safe mode, it only means that cause of the issue is because of the third party app. To identify which app is causing the issue is a bit tricky and that is why you have to remember those application you installed before you experience the issue. Here's our suggestions to what you have to do:
  1.  Boot to safe mode.
  2. Go to Settings > Applications.
  3. Locate and uninstall the most recent apps you install.
  4. Restart your device and boot normally.
  5. See if the performance is improved.
Factory Reset your Galaxy S5
If all the suggestions above didn't work, then you can go ahead and reset your device. Now, this is only an optional step if you don't want to then you can go ahead and skip this step. Resetting your device requires you to make a backup to all important files in your device and save it to a separate storage. This is the easiest way to delete everything and return to default and most of the time it's the most successful step to fix performance issue. Here's how to do it:
  1. Power down the Galaxy S5.
  2. Press and hold the Volume up button, the Home button, and the Power button together until you see the Android on screen.
  3. Use Volume down to highlight the wipe data/factory reset option and press the Power button to select it.
  4. Use Volume down again to highlight Yes – delete all user data and press Power to select it.
  5. Use the Power button to select Reboot system now.
  6. When the S5 restarts it should be completely wiped and ready to set up again.
I hope this post helps.


Quick Fix on Galaxy S5 Music App keeps crashing

By: Noy-Noy | Tuesday, September 18, 2018

Quick Fix on Galaxy S5 Music App keeps crashing
Regardless how sophisticated or high-end the device that you are using it is still not a guarantee that app-related issue would not occur on your phone every now and then.More often, app issues in android devices exist if the firmware is stressed out or too many apps running in the background and could no longer cater all of it and resulted to different types of minor issues.

Also, if there were corrupted songs stored in your library or corrupt files and data affects the system that could be a possibility to consider that the app is crashing. But since we don't really know what the real issue is, all you need to do is to rule-out the problem by doing some troubleshooting procedures on your phone. By performing some methods on your Galaxy S5 you can easily figure it out what causes the issue and formulate a solution and resolve it. That being said, here are the methods:

Step 1: Delete the Music App's Cache and Data
Doing this procedure, you are bringing the app back to its factory default. In other words, you have to delete the app's cache and data to eliminate the suspicion that corrupt files triggered the problem. Although we are not sure if the issue will be fixed after you do this step but there were instances, wherein due to outdated cache and data this type of issue occur in the device. To do so, follow these steps:
  1. Go to Settings.
  2. Proceed to Applications.
  3. Select Manage Applications.
  4. Tap the All tab.
  5. Choose the name of the app in question.
  6. From there, select the Clear cache button.
After the method, open your Music app and see if the issue is not anymore happening. However, if the app still crashing, proceed to the next method.

Step 2: Reset the System Cache Partition
Like the first method, this one has the same effect to the device but the only difference is, you will be clearing all cache and data saved in the partition of the device. So, for those firmware that had been updated and experiencing different types of software-related issues, then, this procedure is very effective. It will remove all obsolete or outdated files and data in the directory that may be causing the issue. Here's how:
  1. Turn the phone off.
  2. Press and hold the following three buttons together, Power, Volume Up and Home.
  3. Release the buttons once the Android system menu appears.
  4. Use the Volume buttons to navigate to Wipe Cache Partition option.
  5. Press the Power button to confirm selection.
  6. Select Reboot System Now option after deleting the cache. Wait for the phone to reboot.

Step 3: Perform Factory reset
However, after all the methods you performed and the app still crashing, then, the last option that you can do is to do a reset. Meaning, you have to create a backup in all your important files and data because all will be deleted once you start following the steps. The good thing is, this procedure is much more effective compared to the previous ones you performed on your phone. Here's how:
  1. Turn the phone off.
  2. Press and hold the Volume Up,Home and Power buttons at the same time until you see the Android on screen.
  3. Use Volume Down to highlight the 'wipe data/factory reset' option and press the Power button to select it.
  4. Use Volume Down button again to highlight 'Yes-delete all user data' and press the Power to select it.
  5. Use the Power button to select Reboot system now.
  6. When the S5 restarts it should be completely wiped and ready to set up again.
 

Need Help?

There are three easy ways to get help:
1. email me at harold@droidista.com
2. join the Smartphone Support community where I often hang out
3. talk to me through the chat widget at the lower-right corner of this page or by visiting this page.


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