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How to Fix Oppo A83 performance issue: keeps lagging

By: Noy-Noy | Sunday, October 14, 2018

How to Fix Oppo A83 performance issue: keeps lagging
Oppo launched an A83 smartphone this year and many are in awe on how amazing this device is. However, just like other android devices it has its own flaws and problems just like the famous smartphones in the market. In this post, we will tackle about an issue particularly about the lagging or performance problem. We hope this post is helpful.

Before we proceed, if you have other problems you can always connect with us directly by filling up the form at the bottom right-corner of the screen and give us a detailed information about the issue and we do our best to research and find solutions for you.

Always Force Reboot
Now, a lot of android users didn't know how effective it is to restart your device if you feel it's performance is starting to slow. Some possible reason is to why the device starting to run slow is because three or more apps are running in the background, if so, it can cause the device to slow down. Another is, the auto-updates of the apps are turned on, I know, updated apps are always a good way to make sure that your device runs smoothly and experiences fewer bugs. However, it can also make your device slow and sometimes you might think it has malware in it. A simple restart mostly fix this problem so don't forget to do it before jumping to much complicated troubleshooting steps.

To do this, simply press the Power key for about three to five seconds and wait for it to turn off. Alternatively, you can select the Shut down icon.

Observe in Safe Mode
Safe mode is not a troubleshooting steps that can fix this issue but it can be used to identify if the lagging issue is due to third party apps. During this mode the only applications that runs are the default apps and disable all third party apps that you installed.

  1. Completely turn off your device.
  2. Long press Power button to turn it on.
  3. Once the Oppo logo appears press the Volume Down right away.
  4. Keep pressing the Volume Down button until your device boot up in Home Screen.
  5. You will know if you successfully boot your device to safe mode if you see "Safe Mode" on the lower left of the screen.
  6. Now, you can observe your device if the performance is improved. If so, then you can quickly uninstall all the most recent apps you installed.
Clear RAM
Typical reason for android device performance to decline is because of abnormal usage of the device itself. Even the biggest name of android devices also experience the same problem because it has it's limits and to go beyond that can cause issues.

The  Oppo has it's built-in app to clear the RAM to improve the performance by deleting all temporary files and closing unused apps running in the background. An example app is Security Center app that was installed by the manufacturer specifically for this purpose. Once done, see if the performance is improve.

Close All Irrelevant Apps
Closing all the unused apps running in the background can improve the performance of your device. Since some of these  apps are using auto-update or using more RAM than the others. To close it, you can either use the pre-installed app or close them one by one.

Clear System Cache
The system cache are temporary files and if one or two are corrupted can cause some issue and can even be serious. You can use the pre-installed app specifically designed for this task, it can greatly help improve the performance.

Reduce Using More Widgets
We know that Oppo A83 specs are amazing and using more widgets for visual purposes are great. However, too much of these app can greatly decrease device performance and not only some of them uses data and auto-update, it uses more RAM as well. Just use the most useful widgets you can think of and leave the rest.

Update System
Keeping your system is great thing to do specially for this devices, it can reduce bugs and improve device performance greatly. To update the system, here's how: Go to Settings > System update. 

Wipe the System Data
This troubleshooting step is used for updating the system or deleting system files or wipe system data. These files are temporary files and in some cases after an update the files are either corrupted or duplicated that can cause the system to crash or not responding. To make sure that all the old files are deleted, manually deleting it is the best option. Before doing so, make sure that you made backup to all the important files stored in your device since the device's memory will be cleared and return to factory default. So, here's how to do it:
  1. Backup all your files and store it on separate storage device.
  2. Turn off your device.
  3. Long press the Power the button and Volume Down simultaneously for a few seconds. 
  4. Once the Oppo logo appears, quickly release all the buttons and let it boot.
  5. Select the English language
  6. Once inside Recovery Mode, select Wipe data.
  7. Enter the pass code if prompted.
  8. Then Wipe data.
  9. Wait for the device to restart
Once your done, see if the performance is improved. If not, hardware issue must be the cause and there's nothing we can do at this point forward. We suggest to bring it to nearest Oppo Repair Center for professional check up.

We hope this guide is helpful. Please don't hesitate to let us know if you have experienced some problem with your device and we will do our best to give resolution.





How to Fix Galaxy S5 that keeps crashing

How to fix Galaxy S5 that keeps crashing
Welcome to another Galaxy S5 troubleshooting article. For the past several months more and more users reported that  their Galaxy S5 keeps crashing. So, this post is for them and to other who might experience this problem. We hope that this guide is helpful.

Before we proceed, if you have other issues with your device you can connect with us by giving us detailed information about the issue by filing up the form at the bottom right-corner and we will do our best to get a resolution for you as soon as possible.

There are a lot of reasons why your Galaxy S5 keeps on crashing and it also depends on the usage. Typically, the issue is mostly device performance, insufficient RAM or hardware. In this post, we will try to find out and eliminate the possible cause of the issue.

Force Restart your Galaxy S5
This is a very basic troubleshooting step that most users ignore or even forget to try. In some cases, a simple restart can fix performance issues because some applications are closed or stop during the process especially those that are running in the background. To do this, simply press and hold the power button and select turn off or restart icon.

Clear your Galaxy S5's cache partition
This process is simply to refresh the system and removed the temporary files especially those that are corrupted and not only can cause performance issue but it keeps your device crashing all the time. To do this, we arranged some steps for others that are not familiar on how to do it. 
  1. Turn off your S5.
  2. In order to shut down your Galaxy S5 you can either press the power button and select “power off” or you can press and hold the power key for more than 10 seconds.
  3. Wait a few seconds and then proceed to the steps below.
  4. Press power, volume up and home buttons at the same time, simultaneously.
  5. Keep pressing these keys until recovery mode is being displayed on your Galaxy S5.
  6. In recovery mode, use volume up and down buttons in order to scroll up and down; also use power button in order to select your option.
  7. You can then reboot into Android by selecting Reboot System Now.
Boot to Safe Mode
Now, this process is not totally a troubleshooting step to eliminate the issue but simply to identify if the issue is caused by a third party app. This mode only allows the default app installed in the system and all third party apps are disabled by doing so, it is easy to determine if the problem is coming from the default or third party app. For those who are not familiar on how to boot their device to safe mode, follow our steps below:
  1. Turn the device off.
  2. Press and hold the Power key.
  3. When ‘Samsung Galaxy S5′ appears on the screen, release the Power key.
  4. Immediately after releasing the Power key, press and hold the Volume down key.
  5. Continue to hold the Volume down key until the device finishes restarting.
  6. Safe mode will display in the bottom left corner of the screen.
  7. Release the Volume down key when you see Safe Mode.
If your device runs normally while on the safe mode, it only means that cause of the issue is because of the third party app. To identify which app is causing the issue is a bit tricky and that is why you have to remember those application you installed before you experience the issue. Here's our suggestions to what you have to do:
  1.  Boot to safe mode.
  2. Go to Settings > Applications.
  3. Locate and uninstall the most recent apps you install.
  4. Restart your device and boot normally.
  5. See if the performance is improved.
Factory Reset your Galaxy S5
If all the suggestions above didn't work, then you can go ahead and reset your device. Now, this is only an optional step if you don't want to then you can go ahead and skip this step. Resetting your device requires you to make a backup to all important files in your device and save it to a separate storage. This is the easiest way to delete everything and return to default and most of the time it's the most successful step to fix performance issue. Here's how to do it:
  1. Power down the Galaxy S5.
  2. Press and hold the Volume up button, the Home button, and the Power button together until you see the Android on screen.
  3. Use Volume down to highlight the wipe data/factory reset option and press the Power button to select it.
  4. Use Volume down again to highlight Yes – delete all user data and press Power to select it.
  5. Use the Power button to select Reboot system now.
  6. When the S5 restarts it should be completely wiped and ready to set up again.
I hope this post helps.


Quick Fix on Galaxy S5 Music App keeps crashing

By: Noy-Noy | Tuesday, September 18, 2018

Quick Fix on Galaxy S5 Music App keeps crashing
Regardless how sophisticated or high-end the device that you are using it is still not a guarantee that app-related issue would not occur on your phone every now and then.More often, app issues in android devices exist if the firmware is stressed out or too many apps running in the background and could no longer cater all of it and resulted to different types of minor issues.

Also, if there were corrupted songs stored in your library or corrupt files and data affects the system that could be a possibility to consider that the app is crashing. But since we don't really know what the real issue is, all you need to do is to rule-out the problem by doing some troubleshooting procedures on your phone. By performing some methods on your Galaxy S5 you can easily figure it out what causes the issue and formulate a solution and resolve it. That being said, here are the methods:

Step 1: Delete the Music App's Cache and Data
Doing this procedure, you are bringing the app back to its factory default. In other words, you have to delete the app's cache and data to eliminate the suspicion that corrupt files triggered the problem. Although we are not sure if the issue will be fixed after you do this step but there were instances, wherein due to outdated cache and data this type of issue occur in the device. To do so, follow these steps:
  1. Go to Settings.
  2. Proceed to Applications.
  3. Select Manage Applications.
  4. Tap the All tab.
  5. Choose the name of the app in question.
  6. From there, select the Clear cache button.
After the method, open your Music app and see if the issue is not anymore happening. However, if the app still crashing, proceed to the next method.

Step 2: Reset the System Cache Partition
Like the first method, this one has the same effect to the device but the only difference is, you will be clearing all cache and data saved in the partition of the device. So, for those firmware that had been updated and experiencing different types of software-related issues, then, this procedure is very effective. It will remove all obsolete or outdated files and data in the directory that may be causing the issue. Here's how:
  1. Turn the phone off.
  2. Press and hold the following three buttons together, Power, Volume Up and Home.
  3. Release the buttons once the Android system menu appears.
  4. Use the Volume buttons to navigate to Wipe Cache Partition option.
  5. Press the Power button to confirm selection.
  6. Select Reboot System Now option after deleting the cache. Wait for the phone to reboot.

Step 3: Perform Factory reset
However, after all the methods you performed and the app still crashing, then, the last option that you can do is to do a reset. Meaning, you have to create a backup in all your important files and data because all will be deleted once you start following the steps. The good thing is, this procedure is much more effective compared to the previous ones you performed on your phone. Here's how:
  1. Turn the phone off.
  2. Press and hold the Volume Up,Home and Power buttons at the same time until you see the Android on screen.
  3. Use Volume Down to highlight the 'wipe data/factory reset' option and press the Power button to select it.
  4. Use Volume Down button again to highlight 'Yes-delete all user data' and press the Power to select it.
  5. Use the Power button to select Reboot system now.
  6. When the S5 restarts it should be completely wiped and ready to set up again.

Quick Fix on Galaxy Note 4 runs slow after the update

By: Noy-Noy | Monday, September 17, 2018

Quick Fix on Galaxy Note 4 runs slow after the update
Slow performance issue in android devices like the Galaxy Note 4 is not new and there are several things you need to consider before you can narrow down the issue and resolve it. Here are the factors you need to consider:

  • An unknown hardware problem
  • Malware in the System
  • A minor glitch in the System
  • Corrupted System cache
Since, there are several reasons to consider before you can figure it out this issue the best thing that you can do is to perform the troubleshooting procedures that we often providing to those users that had been bugged by this problem. Follow these steps:

Wipe the System Cache Partition
If the system had been updated before the issue started, there is a possibility that the files and data become obsolete or outdated and could no longer be loaded to the firmware that resulted your device to run slow. So, to eliminate this suspicion we suggest you to wipe out those stored files in the partition of your phone. This method is a simple maintenance that we often recommend to perform to those android users especially if the firmware had been upgraded. Here's how:
  1. Turn off your Galaxy Note 4.
  2. Press and hold the Volume Up, Home and Power buttons at the same time.
  3. When the Note 4 vibrates, release both the Home and Power buttons but continue to press and hold the Volume Up button.
  4. When the Android System Recovery screen appears, release the Volume Up button.
  5. Using the Volume Down button, highlight 'wipe cache partition' and press the Power key to select it.
  6. When the wiping of the cache partition is complete, highlight 'Reboot System now' and press the Power key to select it.
After deleting all the files and data in the partition and the issue is resolved, then, obviously corrupt ones triggered it. However, if problem continues, proceed to the next step.

Perform Reset on your Note 4
Doing a reset on your phone will bring your device back to its default settings and all your important files and data stored on your phone as well as the malware present in the system may be wiped out. Although this procedure is more hassle compared to the previous step because you have to create a backup, but the good thing is, this is very effective especially in this type of problem. 
  1. From the Home screen, tap the Apps icon.
  2. Launch Settings and scroll to 'User and Backup' section.
  3. Tap Backup and reset.
  4. If you want, you can tick the checkboxes next to Automatic restore and Back up my data.
  5. Tap Factory data reset.
  6. Touch Reset device.
  7. You may be asked to enter your PIN or Password.
  8. Tap Continue and then Delete All.
But if after you do the reset and your phone still run slow, then, bring your device to the tech for the battery may be defective and caused the issue. 

Quick fix Galaxy S4 "Twitter has stopped" error

By: Noy-Noy | Saturday, September 15, 2018

Quick fix Galaxy S4 "Twitter has stopped" error

Hello guys! Welcome to another discussion about the Galaxy S4 issue that users often complaining, which is the "Twitter has stopped"error. If you are an android user in any variants it's not far that you can also encounter the same issue every now and then on your phone. So, this time, that's what we have to discuss to determine the real problem why this error message appears on your phone screen. Although this is mostly a minor problem but as an android user I understand how frustrating it is especially if the error will suddenly show up while you are using the device.

In most cases, error messages like this appears if there's an incompatible downloaded app running and affects the device performance and triggered the issue. In addition, if the files are corrupt or obsolete that would be another factor to consider that this problem is happening. But since, we don't know what caused the problem all you need to do is to figure it out the real problem through performing the troubleshooting procedures on your phone. That being said, here are the methods that you should perform:

Step 1: Restart your phone
If you didn't tried this procedure, then, this is the time that you should do it. This will refresh phone's memory and closes all running apps in the background. Just remove the battery and press and hold the Power button for 10 seconds. After you do so, turn on your S4 and open your Twitter app and see if the message will still show up. If it is, proceed to the next step.

Step 2:Delete the System Cache Partition
Normally, after the restarting the device and the issue still happening the next thing that we recommend is to delete the cache and data of the app. But this time, instead of doing that we suggest you to immediately delete the cache partition of the device. This will reset the files directory of your phone, meaning, all cache and data that the device are using will be wiped out so that newer ones will be created. Don't you worry, only the files and data in the partition will be deleted and not your important files saved on your phone.

  1. Turn off your device.
  2. Press and hold the Volume Up, Home and Power buttons at the same time.
  3. Release the Power button when the phone vibrates but continue holding the Volume Up and Home buttons.
  4. When the Android System recovery screen appears, release both the Home and Volume Up buttons.
  5. Using the Volume Down button highlight 'wipe cache partition'.
  6. Press the Power button to select the option.
  7. The phone will automatically restart once the cache and data are wiped out. 
After wiping the cache partition open again your Twitter and see if the error message will still show up. If the error is gone, then, obviously corrupt files and data triggered the problem. However, if the problem still happening after you do so, jump over to the next step.

Step 3:Perform a Reset
This procedure should be the last thing that you can do if the first-two methods failed to resolve the issue. This will delete all your important files and data saved on your phone like: music, contacts, photos and downloaded applications. So, before you perform the steps we suggest you to create first a back up because all of it will be wiped out. But the good thing about it, if this is just a minor-app issue, then, this step will surely fix it. Here's how:
  1. Turn off your phone.
  2. Press and hold the Volume Up, Home and Power buttons at the same time.
  3. Release the Power button when the phone vibrates, but continue to press and hold the Volume Up and Home buttons.
  4. When the Android System Recovery screen appears, release the Volume Up and Home buttons.
  5. Using the Volume Down button highlight "wipe data/factory reset".
  6. Press the Power button to select the option.
  7. Using the Volume Down button again, highlight 'delete all user data'.
  8. Press the Power button to select the option.
  9. Once the reset is complete, choose 'Reboot System now'.
  10. Press the Power button to restart the phone.
I hope this post helps. But if the error message after the reset, then, you can bring your phone to the shop and let the tech fix it for you.

Quick Fix Samsung Galaxy S3 "Facebook, has stopped" error

By: Noy-Noy | Tuesday, September 11, 2018

Quick Fix Samsung Galaxy S3 "Facebook, has stopped" error
Hello guys! In this article,I'll tackle one the rampant app-related issues that Samsung users were always complaining about, which is the "Facebook, has stopped" error. Usually, this error message will show up if the app is functioning abnormally or crashing for some reasons. As a matter of fact, this type of issue is common not just on S3 users but to other high-end android devices as well. So, the best thing that we can do now is to figure it out the real problem by doing some troubleshooting procedures on your device. To do so, here are the methods that we suggest you to perform:

Step 1: Reset Facebook App
Like any app-related issue it is imperative that you should eliminate first the suspicion that corrupt cache and data triggered the error message to appear on the screen. Through this method, your Facebook app will be back to its default settings and newer caches and data will be generated after resetting the app.

  • From any Home screen, tap the Menu key.
  • Tap Settings.
  • Tap the More tab.
  • Tap Application Manager.
  • Swipe to the All Screen.
  • Tap the desired application.
  • Tap clear Data and then tap OK.
  • Tap Clear Cache. 
After the procedure, open your Facebook and see if the error still showing up. If so, proceed to the next method.

Step 2: Run in Safe Mode
In this mode, we have to verify if one of your downloaded applications affects the performance of the phone and triggered the problem. This will disable all third-party apps while the pre-installed ones left running in the system. So, while your phone is in this mode observe closely if the error showing up. If not, then, it is clear that you need to uninstall some apps to get rid the issue. 
  • Turn off the device.
  • Press and hold the Power key.
  • When "Samsung Galaxy Slll" appears on the screen, release the Power key immediately after releasing the Power key, press and hold the Volume Down key.
  • Continue to hold the Volume Down key until the device finishes restarting.
  • "Safe mode" will display in the bottom left corner of the screen. Release the Volume Down key when you see "Safe mode."
But while in this mode and Facebook still function abnormally, move over to the next step.

Step 3: Delete the Cache Partition
Deleting the cache partition is one of the most effective method that you can do on your phone. This will reset your phone's directory and erase all stored files and data so that brand new ones will be created. Although there is no assurance if the issue will be fixed after this step but there reports from other android users that their issue was resolved after they performed this step. Here's how:
  • Turn off the device.
  • Press and hold the Power, Volume Up and Home keys at the same time until the device vibrates.
  • Let go of the Power button but continue to press and and hold the Volume Up and Home buttons until the 'Android System Recovery' screen appears.
  • Press the Volume Down button to choose 'Wipe cache partition.'
  • Press the Power key to select it.
After the method, launch the app and see if the issue is gone. If the error still happening, follow the next step.

Step 4: Reset your Galaxy S3
Since, all procedures failed to resolve the issue the last option that you can do is to reset your phone. This will bring your phone back to its factory default and your files and data saved will be erased. So, before you can do the steps be sure to transfer everything to your SD card or Personal computer to make it easier for you to restore after the method. 
  • Turn off your Galaxy S3.
  • Press and hold the Volume Up, Home and Power keys simultaneously.
  • Wait for your phone to vibrate, then release the Power button.
  • Wait for the 'Android System Recovery' screen appears, then release the Home and Volume Up buttons. 
  • Press the Volume Down button until the 'Wipe Cache/ Factory reset' option is highlighted.
  • Press the Power key to select the option.
  • Press the Volume Down button and highlight 'Delete all user data.'
  • Press the Power button once again to select the option. Your phone will then perform the reset process and display "Reboot System now".
  • Press the Power button to select the reboot option and complete the master reset.

Quick fix on Galaxy Note 4 "Settings has stopped" error

By: Noy-Noy | Monday, September 10, 2018

Quick fix on Galaxy Note 4 "Settings has stopped" error
App-related issues in android devices is rampant and lots of users were complaining about it. As a matter of fact, not just Samsung android users reported about this problem but other variants of android users as well. Although this can be considered as minor problem but I understand how annoying it is when the notification will suddenly show up in the screen from time to time.

So, in this article, I'll tackle the same issue and walk you through in troubleshooting this error on your Galaxy Note 4. We have to consider each and every possibility by doing the troubleshooting procedures until you can determine the real problem and get rid the issue. Nothing to worry about these methods because these are designed and very effective in dealing with this kind of problem. Here are the solutions that you should do:

Step 1: Reset the Settings App
What I mean on resetting is to clear the cache and data of the Settings app. You have to bring the app back to its default settings and the files and data will be wiped out. So, if the notification is not showing up after this method, then, obviously obsolete cache and data triggered the issue. Follow these steps:

  • Go to Settings.
  • Proceed to Applications.
  • Select Manage Applications.
  • Tap the All Tab.
  • Look for Settings App and tap it.
  • From there, you will see the Clear Cache and Data buttons.
After resetting your Settings app observe closely if the error still shows up. If it is, jump over to the next solution.

Step 2: Reboot your Galaxy Note 4 in Safe mode
By booting your phone in this mode we have to figure it out if there's a third-party app is causing the issue on your phone. This will disable temporarily all downloaded apps while the pre-installed ones left running in the system. But remember, this method would not resolve the problem, instead, it will just give you hint if there's an incompatible app triggered the problem. This is how you boot your phone in Safe mode:
  • Turn off your Galaxy Note 4.
  • Press and hold the Power key and the Volume Down key.
  • When the phone starts to boot, release the Power key but continue holding the Volume Down key until the phone finished restarting.
  • Safe mode will be displayed at the lower left corner; you may release the Volume Down key now.
However, while in this mode and your Settings app still function abnormally, then, proceed to the next step.

Step 3: Delete the System Cache Partition
Since, the error message still showing on your phone's screen after performing the previous methods, so, this time, we suggest you to clear the cache partition of your device. Unlike to the first procedure, this one is more effective because all files and data stored that the device is using will be wiped out. Through wiping the cache partition the directory of your Note 4 will be cleared and newer files and data will be generated. 
  • Turn off your Galaxy Note 4.
  • Press and hold the Volume Up and Home keys at the same time, then press the Power key.
  • When the Note 4 vibrates, release both the Home and Power keys but continue to press and hold the Volume Up key.
  • When the Android System Recovery shows on the screen, release the Volume Up key.
  • Using the Volume Down key, highlight the option "wipe cache partition" and press the Power key to select it.
  • When wiping the cache partition is finished, highlight "Reboot System now" and hit the Power key.
Step 4: Reset your Galaxy Note 4
Doing a reset on your device will be the last method that you can do if all procedures you performed failed to resolve the issue. This will bring your phone back to its factory settings and all your important files and data saved will be erased. So, before you have to follow the steps be sure to create a backup so that you can restore it once the issue is resolved. Here's how:
  • Turn off your Galaxy Note 4.
  • Press and hold the Volume Up and Home keys together, then, press and hold the Power key.
  • When the Note 4 vibrates, release both the Home and Power keys but continue holding the Volume Up key.
  • When the Android System Recovery screen appears, release the Volume Up key.
  • Using the Volume Down key, highlight "wipe data/factory reset" and press the Power key to select it.
  • Now, highlight "Yes-delete all user data" using the Volume Down key and press the Power key to begin the reset.
  • When the master reset is complete, highlight "Reboot System now" and hit the Power key.
  • The Note 4 will restart but it will be longer than usual. When it reaches the Home screen, then begin your setup. 
I hope this post helps.
 

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