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Quick Fix on Galaxy Note 4 that keeps on rebooting even if it is connected to its charger

By: Noy-Noy | Monday, July 16, 2018

Quick Fix on Galaxy Note 4 that keeps on rebooting even if it is connected to its charger

As also a Samsung device user there are various of reasons to consider why issue like this is happening without apparent reason. If the device was dropped to a hard surface, then, that would be a factor that your Galaxy Note 4 keeps on rebooting. In other words, there might be some hardware components that had been damaged or loosen due to the dropping and triggered the issue.

On the other hand, if the system had been updated that could be another reason that your phone is experiencing issue like this. It could be the phone's files and data had been ruined and the firmware is unable to recognized once it is loaded and resulted the device to function abnormally. So, in this post, we have to consider all possibilities and rule-out each and every one of them until we can formulate a solution and resolve the issue. That being said, here are the methods that we would like you to do:

Step 1: Perform the Battery-pull procedure
Before you can do any of the procedures on your phone be sure to check it first if the issue is not caused by a glitch in the system or the battery itself is not faulty. Doing so, will refresh phone's memory and closes all unnecessary services in the background. Just remove the battery and press the Power button for 10 seconds to discharge all stored electricity in the hardware components.

After you do so, check the battery of your phone by putting it on the table or to the flat surface and try to flip it. If the battery spins, then obviously the battery is defective and you can replace it to get rid the issue. But if it is not spinning after you flip it place back the battery to the phone and turn it on. Now, after turning it on observe for several minutes to see if the device will still reboots. If the issue continues to happen, proceed to the next method.

Step 2: Boot it in Safe Mode
Sometimes, due to incompatible apps that you installed in the system the performance of the device can also be affected and triggered different types of software-related issues. So, in this instance, we suggest you to restart your phone in Safe mode to eliminate that suspicion. Here's how:

  1. Turn the phone off completely.
  2. Press and hold the Power and Volume Down buttons.
  3. When the phone starts to boot, release the Power button but continue to press and hold the Volume Down button and until the phone finishes restarting.
  4. Safe Mode will be displayed at the lower left corner of the screen; you may release the Volume Down button. 
While in this mode, observe your phone for several hours to see if the issue will still occur. If your device function normally while in this environment, then, there's an app that you should find and uninstall to fix this issue. But if the issue still happening even in Safe mode, follow the next step.

Step 3: Delete the System Cache Partition
In this method, we will try to delete all old files and data saved in the partition so that newer ones will be created and could run perfectly once it is loaded to the firmware. Although there is no assurance that this will resolve the issue but some reports from other users saying that after they perform the method their device is already functioning normally. To do so, follow these steps:
  1. Turn your phone off completely.
  2. Press and hold the Volume Up, Home and Power buttons at the same time.
  3. When the Note 4 vibrates, release both the Home and Power buttons but continue to press and hold the Volume Up button.
  4. When the Android System Recovery screen appears, release the Volume Up button.
  5. Using the Volume Down button, highlight the option "wipe cache partition" and press the Power button to select it.
  6. When the wiping of the cache is complete, highlight 'Reboot system now" and hit the Power key.
However, if the issue continue to occur after the method, you jump to the last option and reset your phone.

Step 4: Create a backup and reset your phone
Since, all methods you performed failed to resolve the issue, then, the last thing that you can do is to perform a reset. It will bring the device back to its factory settings and all your files and data will be saved will be deleted. The good thing about the reset is, if this is just a software problem, then, it will be fixed after you do the method. But before you follow the steps be sure to transfer first all your files to your Personal computer or SD card. Here's how:
  1. Turn the phone off completely.
  2. Press and hold the Volume Up, Home and Power buttons at the same time.
  3. When the Note 4 vibrates, release both the Home and Power buttons but continue to press and hold the Volume Up button.
  4. When the Android System Recovery screen appears, release the Volume Up button.
  5. Using the Volume Down button, highlight "wipe data/ factory reset" and press the Power key to select it.
  6. Now, highlight "Yes-delete all user data" using the Volume Down button and press the Power button to begin the reset.
  7. When the master reset is complete, highlight "Reboot System Now" and hit the Power button.
  8. The Note 4 will restart but it will be longer than usual. When it reaches the Home screen, then begin your setup. 
I hope this post helps to resolve your issue.

Quick Fix on Galaxy S5 Snapchat App keeps on crashing

By: Noy-Noy | Saturday, July 14, 2018

Quick Fix on Galaxy S5 Snapchat App keeps on crashing
App-related problem is rampant in android devices and there are several reasons we need to consider why this is happening. It could be the app is not compatible to the system especially if it had been updated or the app itself is outdated. But since, we are not sure what triggered the problem all you need to do is verify first what really caused the issue. You can follow the procedures that we always provided to our readers to determine the real issue and why Snapchat is crashing.

Don't you worry, these methods are safe and won't ruin your phone or the files and data saved in the internal storage. To start with the troubleshooting, follow these steps:

Step 1: Perform Battery-pull procedure
If there are tons of apps running in the background that would be a reason to consider that Snapchat app is crashing without apparent reason. In this instance, all you need to do is to perform the so-called battery pull procedure. This will close all services and apps running in the background and refreshes phone's memory. Just remove the battery and press the Power button for 10 seconds to discharge all electricity stored in the hardware components.

After you do so, place it back the battery and Power on phone and see if the issue still happening. If the problem continues to persist, proceed to the next method.

Step 2: Delete the Cache and Data of the App
In this step, we will try to reset the app by deleting all the old files and data on Snapchat. Although there is no guarantee if the issue will be fixed after the method but there were reports from other users saying that after deleting the cache and data of the Snapchat the app is not anymore crashing. Here's how:

  1. Go to Settings.
  2. Proceed to Applications.
  3. Select Manage Applications.
  4. Tap the All tab.
  5. Choose the name of the app in question.
  6. From there, select Clear Cache and Data button.
After you do the method, open again the app and see if the issue still happening. If it is, jump over to the next step.

Step 3: Perform a reset
In doing a reset on your phone will delete all files an data saved on your phone that is why before you do the method be sure to create first a backup. But the good thing about resetting your device is, if this is just a software-related problem this method will surely fix it. Follow these steps:
  1. Turn off your Galaxy S5.
  2. Press and hold the Volume Up, Home and Power buttons at the same time until you see the Android on screen.
  3. Use Volume Down to highlight "wipe data/ factory reset" option and press the Power button to select it.
  4. Use the Volume Down again to highlight "Yes-delete all user data" and press the Power button to select it.
  5. Use the Power button to select "Reboot System now."
  6. When the S5 restarts it should be completely wiped and ready to set up again.
I hope this helps.


Quick Fix on Galaxy S4 unable to power on after the update

By: Noy-Noy | Wednesday, July 4, 2018

Quick Fix on Galaxy S4 unable to power on after the update
Power-related issues in android devices is one of the most common problems that android users were experiencing for the past several years. As a matter of fact, there are several users were complaining about this issue wherein their device won't power on after the update without apparent reason. On the other hand, problems like this is somehow caused by corrupt files and data or the firmware itself was corrupted during the process and resulted your phone not to turned on.

So, in this post, we will try to consider all possible causes why this issue is happening through performing the step by step procedure on your phone. If you are a Galaxy S4 users and you haven't experience this issue, then, we suggest you to continue reading this post for it might help you in the future. That being said, here are the methods that you should do:

Step 1: Verify if the battery is faulty and do a soft reset
In troubleshooting this problem, it is imperative that you should check if the battery is faulty or not. Because if it is, then that would be the reason that your phone refused to power on. In addition, if the battery is totally drained that would be another factor that your device is unable to turn on. So, in this instance, we will try to charge your phone to see if your S4 is capable to charge and the charging icon will appear on the screen.

While it is connected to the charger let it charge for at least 20 minutes regardless the icon will appear or not. When the time elapse and the icon appears try to power on your device to see if it is capable of doing so. If it is still unresponsive, disconnect it from the charger and remove the battery and press the Power key for 10 seconds to discharge all stored electricity in the hardware components. After you do so, place it back the battery and reconnect it to the charger and turned it on.

However, after you do all of that and nothing is happening on your phone, then proceed to the next step.

Step 2: Boot it in Safe Mode
In this method, we have to eliminate the suspicion that incompatible apps causing the issue by restarting it in safe mode. Through this environment all third-party apps will be eliminated temporarily and only the pre-installed ones will be running in the system. So, after booting your phone in this mode and the issue is not happening, then obviously there's an app you need to find and uninstall to get rid the issue. This is how you boot it in safe mode:

  1. Turn off your Galaxy S4.
  2. When the Galaxy S4 appears on the screen, release the button and immediately press and hold the Volume Down key.
  3. Continue holding it until the phone finished restarting.
  4. If the phone successfully rebooted, you will see Safe mode in the bottom left corner of the screen. You may release the Volume Down key now.
However, safe mode is not helping the issue proceed to the next step.

Step 3: Wipe the System Cache Partition
Since, the system has been updated there is a chance that the system files and data were ruined during the process. These files and data are stored in the cache partition and responsible for the device to perform normally. Although there is no assurance that the issue will be fixed after performing the method but there were reports from other users saying that after doing it their device is already performing normally. So, by performing this method all files and data saved in the partition will be deleted and newer ones will be replaced.  Here's how:
  1. Press and hold the Volume Up, Home and Power buttons at the same time.
  2. When the phone vibrates, release the Power key but continue to press and hold the Volume Up and Home keys.
  3. When the Android System Recovery appears, release both remaining buttons.
  4. Use the Volume Down key to highlight 'wipe cache partition' option and press the Power key select it.
  5. The phone will automatically restart once wiping is finished.
After clearing all system files and data try to Power on you device and see if it will. If the problem still persists you can jump over to the next method.

Step 4: Perform Master reset
If all procedures you performed failed to resolve the issue, then, the last option that you can do is to do a reset. Meaning, you have to delete files and data saved on your phone including: contacts, photos, music, videos and etc. So, before you have to follow the steps be sure to create first a backup and so that you can restore easily when the issue is fixed. But the good thing is, if this just a software problem, then this procedure will surely resolve it. 
  1. Turn off your Galaxy S4.
  2. Press and hold the Volume Up, Home and Power buttons at the same time.
  3. Release the Power button when the phone vibrates but continue to press and hold the Volume Up and Home keys.
  4. When the Android System recovery screen appears, release both the Home and Volume Up keys.
  5. Using the Volume Down key highlight 'wipe data/ factory reset.'
  6. Press the Power button to select it.
  7. Using the Volume Down button again, highlight 'delete all user data.'
  8. Press the Power key to select it.
  9. Once the reset is complete, choose 'Reboot system now.'
  10. Press the Power button to restart the device.
After you do the reset and your phone turned on, then obviously a software problem triggered it. But if reset is unable to fix the problem you can immediately bring your phone to the tech for your Galaxy S4 might have a hardware issue.  

Quick fix on Galaxy Note 4 keeps on rebooting after update

By: Noy-Noy | Saturday, June 30, 2018

Quick fix on Galaxy Note 4 keeps on rebooting after update

In troubleshooting this type of problem on your Galaxy Note 4, there are lots of factors we need to consider why this is happening. It could be the battery is not functioning normally or faulty that resulted the device to restart. On the other hand, if new system had been installed there is a chance that the files and data were ruined during the process and triggered the issue on your phone.

So, in this post, we will discuss the same issue and consider all possible factors causing it until we can formulate a solution. But the good thing is, this is just a minor problem and you can fix it on your own without any help from a tech. So, to figure it out what really triggered the problem, here are the steps that you should do:

Step 1: Verify if the battery is faulty
First and foremost it is imperative that you should check if the battery is fine by connecting your phone to the charger and let it charge for several minutes. While it is connected to the charger power on your device and observe closely if the issue continue to persists. If the device function normally while it is charging, then, there is a chance that your battery is faulty and that may be causing the issue. You can buy a new battery and replaced it to resolve the problem.

However, after checking and the battery is fine, then, there is a chance that corrupt files and data triggered it or there's a culprit causing the issue.

Step 2: Reboot your phone in Safe Mode
Sometimes, due to some incompatible third-party apps running in the background the system could no longer run properly and resulted the device to experience different types of software-related issues. So, to eliminate this suspicion, we suggest you to reboot you phone in safe mode. Through this mode, all third-party apps will be prevented from from running and only pre-installed ones left running in the system.

  1. Turn off your Galaxy Note 4.
  2. Press and hold the Power and Volume Down buttons simultaneously.
  3. When the phone starts to boot, release the Power button but continue to press and hold the Volume Down button until the phone finishes restarting.
  4. Safe Mode will be displayed at the lower left corner; you may release the Volume Down button now.
But if the phone still reboots while in this mode, proceed to the next step.

Step 3: Wipe the System Cache Partition
Wiping the cache partition is another environment, in which it deletes all files and data stored in the partition that makes your device to run smoothly and efficiently. In other words, if these files and data were corrupted during the update that would be the reason that the issue occur. In doing this method, your files and data saved in the internal storage will remain intact and only the caches and data in the partition will be wiped out. To do so, follow these steps:
  1. Turn off your Galaxy Note 4.
  2. Press and hold the Volume Down, Power and Home buttons at the same time, 
  3. When the Note 4 vibrates, release both the Home and Power buttons but continue to press and hold the Volume Down button.
  4. When the Android System Recovery screen appears, release the Volume Up button.
  5. Using the Volume Down key, highlight the option 'wipe cache partition' and press the Power key to select it.
  6. When wiping of the cache partition is complete, highlight 'reboot system now' and hit the Power key.
But if the continues after the method, then, there is a chance that the firmware itself was ruined during the system update and caused the issue. In this instance, all you need to do is to perform a reset on your phone. It will delete all files and data stored on your device, so, before you follow the steps be sure to create first a backup by transferring all of it to your SD card or Personal computer. The good thing is, if this is just a minor problem, then, this method will surely fix it.
  1. Turn off your Galaxy Note 4.
  2. Press and hold the Volume Up, Home and Power buttons at the same time.
  3. When the Note 4 vibrates, release both the Home and Power buttons but continue to press and hold the Volume Down button.
  4. When the Android System recovery screen appears, release the Volume Up button.
  5. Using the Volume Down button, highlight 'wipe data/ factory reset' and press the Power key to select it.
  6. Now, highlight 'Yes-delete all user data' using the Volume Down key and press the Power key to begin the reset.
  7. When the master reset is complete, highlight 'Reboot system now' and hit the Power key.
  8. The Note 4 will restart but it will be longer than usual. When it reaches the Home screen, then begin your setup.
I hope this post helps.

Quick fix on Galaxy S3 that keeps restarting

By: Noy-Noy | Monday, June 18, 2018

Quick fix on GalaxyS3 that keeps restarting 
Restarting issue is quite common in Galaxy S3 for the past several years. As a matter of fact, we received tons of reports about this type of issue complaining that their phone suddenly keeps of restarting without apparent reason. But since the device is capable to power on there is a chance that this is just a minor software problem and could be fixed without bringing it to the tech.

On the other hand, if your device had been dropped to a hard surface or has physical damage, then, there is no point of doing any troubleshooting procedure because your phone might have a hardware issue and you need to find an expert to do the job. However, if your Galaxy S3 doesn't have any physical damage and the issue occur out of the blue, then, there is a chance that this is only a simple glitch in the system. So, to start the troubleshooting, follow these methods:

Step 1: Perform Battery-pull procedure
The purpose of doing this method is to refresh phone's memory and close all apps running in the background. Sometimes, due to several applications running in the background the firmware could no longer cater all of it that resulted the device to restart without apparent reason. So, this time, all you need to do is remove the battery of the device and press the Power key for 10 seconds to discharge all stored electricity in the hardware components. After you do so, place it back the battery and turn on your device. However, if the issue still happening after the method, jump over to the next step.

Step 2: Delete the Cache Partition
More often than not, restarting issue is also caused by corrupted system files and data, wherein the firmware could no longer recognized it once it is loaded and triggered the issue to occur. So, what we have to do now is to delete all files and data stored in the partition so that newer ones will be created. To do this, follow these steps:

  • Turn off the device.
  • Press and hold the Volume Up, Home and Power buttons at the same time until the device vibrates.
  • Let go the Power button but continue to press and hold the Volume Up and Home buttons until the Android System Recovery screen appears.
  • Press the Volume Down button to choose 'wipe cache partition.'
  • Press the Power key to select it.
After the method, observe closely and see if the issue still happening. If it is, then, proceed to the next option.

Step 3: Perform a reset
In this instance, we have to bring the device back to its factory default by doing a reset. In other words, all files and data stored in the internal storage of the phone will be deleted. The good thing is, this step is very effective and could easily fix if your phone is experiencing software-related issue. But before you do the method, be sure to transfer all your important files and data to you SD card or personal computer. 
  • Turn off your Galaxy S3.
  • Press and hold the Volume Up, Home and Power buttons simultaneously.
  • Wait for your phone to vibrate, then release the Power button.
  • Wait for the Android System recovery screen appears, then release the Volume Up and Home buttons.
  • Press the Volume Down button until the 'Wipe data/ factory reset' option is highlighted.
  • Press the Power key to select the option.
  • Press the Volume Down button and highlight 'Delete all user data.'
  • Press the Power button once again to select the option. Your phone will then perform the reset process and display "Reboot system now."
  • Press the Power button to select the reboot option and complete the master reset.
However, after you do the reset and your phone still restarts on its own, the last thing that you can do is to bring your device to the shop and let the tech check it for you for your phone might have a hardware problem.

Quick fix on Galaxy Note 4 that automatically shutsdown after system update

By: Noy-Noy | Wednesday, June 13, 2018

Quick fix on Galaxy Note 4 that automatically shutsdown after system update
Power-related issue in android devices is quite common for the past several years and there were tons of reports coming from the users complaining about such issue. If the problem started after the update there is a possibility that the old files and data used by the device become outdated that resulted to shuts down without apparent reason. On the other hand, if the battery of your phone is faulty that would be another factor to consider that the problem is happening on your Galaxy Note 4.

So, in this post, I'll walk you through in troubleshooting your Note 4 and figure it out the real problem and fix it if possible. That being said, here are the methods that want you to do:

Step 1: Verify if the battery is faulty or not
Before you proceed to procedures it is imperative that you should check if the battery is faulty or not by removing it from the device and place it in the table or in a flat surface. While the battery is in the table or flat surface, flip the battery and see if it spins. If it is, then, there is a chance that your battery is defective and that may be the reason that your phone shuts down without apparent reason. You can buy a new battery to fix the issue. However, if the battery didn't spin but the issue still happening, proceed to the next step for further troubleshooting.

Step 2: Boot your Note 4 in Safe Mode
Since, the battery of your phone is fine, there is a chance that a culprit caused the problem. Sometimes, due to app incompatibility to the new firmware that would be a factor to consider also that the device turned off every now and then. So, this time, we will try to boot your phone in safe mode to see if the problem will continue to occur. But remember, booting it in this mode won't fix the problem, instead, it will only give you an idea if there's a culprit causing it.

While in this mode, all third-party apps will be disabled temporarily and only the pre-installed ones will be running in the firmware. Follow these steps:

  • Turn off the device completely.
  • Press and hold the Power and Volume Down keys at the same time.
  • When the phone starts to boot, release the Power key but continue to press and hold the Volume Down key until the phone finishes restarting.
  • Safe Mode will be display at the lower left corner, you may release the Volume Down key now.
But while in safe mode and your phone continue to shuts down, follow the next method.

Step 3: Delete the System Cache Partition
The cache partition is a directory where the files and data that the device were using are stored. So, if these files had been corrupted or outdated there is a chance that different types of software-related issues will occur. In other words, to eliminate this suspicion we need to delete all old files and data stored in partition so that newer ones will be created and to be sure that all of it are compatible to the new system. To do so, follow these steps:
  • Turn off the Galaxy Note 4 completely.
  • Press and hold the Volume Up, Home and Power keys at the same time.
  • When the Note 4 vibrates, release both the Home and Power keys but continue to press and hold the Volume Up key.
  • When the Android System Recovery screen appears, release the Volume Up key.
  • Using the Volume Down key highlight 'wipe cache partition' and press the Power key to select it.
  • When the wiping the cache partition is finished, highlight 'Reboot system now' and hit the Power key.
Step 4: Perform Master reset
Remember, this method should be the last option that you can do if all procedures you performed failed to fix the issue on your phone. Compared to other steps, this one is more complicated because you need to spend time creating a backup of your files stored in the internal storage because once you proceed to the steps all of it will be deleted. But the good thing is, doing a reset is very effective and could surely fix if your device is experiencing software issue. Here's how:
  • Turn off your Note 4.
  • Press and hold the Volume Up, Home and Power keys simultaneously.
  • When the Note 4 vibrates, release both the Home and Power keys but continue to press and hold the Volume Up key.
  • When the Android System recovery screen appears, release the Volume Up key.
  • Using the Volume Down key highlight 'wipe data/ factory reset' and press the Power key to select it.
  • Now highlight 'Yes-delete all user data' using the Volume Down key and press the Power key to begin the reset.
  • When the master reset is complete, highlight 'Reboot system now' and hit the Power key.
  • The Note 4 will restart but it will be longer than usual. When it reaches the Home screen, then begin your setup.

Quick Fix on Galaxy S5 keeps on restarting after system update

By: Noy-Noy | Monday, June 11, 2018

Quick Fix on Galaxy S5 keeps on restarting after system update
Restarting issue in android devices is not new and there are number of reasons why this is happening. As a matter of fact, for the past several months lots of Galaxy S5 users complaining about such issue, wherein according to them that their device starts to restart frequently after installing the new system. So, if the problem started after the update, then, obviously this is may be just a minor software problem and you can fix it on your own through performing simple troubleshooting procedures on your phone.

But since, we are not sure what triggered the problem the best thing that you can do is to rule-out first the issue by doing a step by step method until you can figure it out the real problem is and resolve it. So, if you have a Galaxy S5 and bugged by this type of problem, then, we suggest you to read this post for it might help you get rid the issue. Here's how:

Step 1: Try booting in Safe Mode
If the issue started after the update there is a chance that a culprit is causing the issue that resulted the device to reboots on its own. Through booting in this mode, all apps that you downloaded in Google Play Store will be disabled temporarily and only the pre-installed ones left running in the system. So, if your phone successfully boots up while in this mode, then there's an app you need to find and uninstall from the system to resolve this problem. Follow these steps to boot in Safe mode:

  • Turn off the device.
  • Press and hold the Power key.
  • When the 'Samsung Galaxy S5' appears on the screen, release the Power key.
  • Immediately after releasing the Power key, press and hold the Volume Down key.
  • Continue to hold down the Volume Down key until the device finishes restarting.
  • Safe Mode will display in the lower left corner of the screen.
  • Release the Volume Down key when you see Safe mode.
However, while in this mode and your phone still reboots, proceed to the next method.

Step 2: Wipe the System Cache Partition
In this procedure, we will try to reset the cache directory of the device. In other words, we have to delete all files and data stored in the cache partition so that newer ones will be created for all of it may be corrupted during the update process and could no longer be loaded to the firmware that resulted your phone to restart from time to time. To eliminate that suspicion, just do these steps:

  • Turn off the device.
  • Press and hold the Power, Home and Volume Up buttons at the same time.
  • When the 'Samsung logo appears' release the Power key but continue to press and hold the Volume Up and Home keys.
  • When the android system recovery screen appears, release the Volume Up and Home keys.
  • Using the Volume Down key highlight 'wipe cache partition.'
  • Press the Power key to select it.
Step 3: Perform Master reset
However, if it's still reboots after wiping the cache partition the last thing that you can do is to do a reset. This will remove all culprits in the firmware and delete all files and data saved on your phone once you do this method. But the good thing is, if this is just a firmware problem this procedure is very effective and would surely resolve the issue. But before you follow the steps, be sure to create first a backup or transfer everything to your SD card or Personal computer so that you can easily restore once the issue is fixed. Here's how:
  • Turn off the device.
  • Press and hold the Volume Up, Home and Power keys at the same time.
  • When the phone vibrates, release the Power key but continue to press and hold the Home and Volume Up keys.
  • When the Android System recovery screen appears, release the Volume Up and Home keys.
  • Press the Volume Down key several times to highlight 'wipe data/ factory reset.'
  • Press the Power button to select.
  • Press the Volume Down key until 'Yes-delete all user data' is highlighted.
  • Press the Power key to to select and start the master reset.
  • When the master reset is complete, 'Reboot system now' is highlighted.
  • Press the Power key to restart the device.
I hope this post helps.
 

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