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Quick fix on Samsung Galaxy S3 Malfunctioning App

By: Noy-Noy | Saturday, May 26, 2018

Quick fix on Samsung Galaxy S3 Malfunctioning App
Hello readers! Welcome to another guide, wherein we have to discuss another issue sent to us by one of the Galaxy S3 users complaining about the app that keeps malfunctioning every now and then. When it comes to app-related issue there are number of possibilities to consider that problems like this is happening. It could be the app is outdated or the firmware itself needs to be updated so that the applications you downloaded could run properly once it is loaded to the system. That being said, here are the steps that you should do:

Step 1: Perform Soft reset
This is a basic method wherein it discharges all static electricity stored in the hardware components and refreshes the core system of the device. So, if a glitch in the system is causing it, then, through this step it will be fixed without bringing your phone to the tech. Follow these steps:

  1. Turn off the Galaxy S3 completely.
  2. Pop the back panel and remove the battery.
  3. Leave the phone without Power and battery battery for a minute.
  4. Reinsert the battery.
  5. Turn the phone on.
  6. Now, check to see if the application is already working properly.
Like what I've said earlier, if the issue is due to system glitch, then, it will be fixed through soft reset. However, if the problem still persists after you do the method, move over to the next step.

Step 2: Clear the App's Cache and Data
Each app you had been installed have their own caches saved so that it will be more easier for the phone to launch it. So, if these files and data become outdated that may be the reason that your app is not functioning normally. In this instance, we would like you to do the so-called the app reset. Meaning, you will bring back the app to its default settings by deleting all its caches and data. 
  1. From the Home screen, tap the Menu key.
  2. Choose Settings.
  3. Scroll to and tap Applications Manager.
  4. Choose and tap the App that's having problem.
  5. Tap Clear Data button.
  6. Tap Clear Cache button.
  7. Tap OK.
Now, after clearing the cache and data of the app try to see if the issue is still happening. If so, then, move to the next method.

Step 3: Uninstall and Re-install the problematic App
Although there is no assurance if the issue will be fixed after you do this method but there were reports from other users saying that after doing it their app is already functioning normally. We would like you to uninstall and re-install it to be sure you have the app is compatible and could run perfectly to the system.

Here's how to Uninstall the App
  1. From the Home Screen, tap the Menu key.
  2. Choose Settings.
  3. Scroll to and tap Applications Manager.
  4. Choose and tap the App that's having problems.
  5. Tap Uninstall updates button.
Here's how to Reinstall the App
  1. From the Home screen, tap Play Store.
  2. Tap the Menu key.
  3. Tap My Apps.
  4. Scroll to and tap problematic apps.
  5. Tap Uninstall.
  6. Tap OK.
  7. Now, reboot your phone.
After you do so, observe closely if the issue still happening. If it is, then, your phone might experiencing serious firmware issue. Proceed to the next step.

Step 4: Reset your phone
Since, all methods is not helping the issue the last option that you can do is to perform reset on your phone. In other words, you have to bring your phone back to its default settings and all files and data on your phone will be wiped out. So, if your phone is having a firmware issue, then, this method will surely fix it. Here's how:
  1. Turn off the device.
  2. Press and hold the following three buttons; Volume Up, Home and Power buttons at the same time.
  3. When the phone vibrates, release the Power button but continue to press and hold the Volume Up and Home buttons.
  4. When the Android System Recovery screen appears, release the Volume Up and Home buttons.
  5. Press the Volume Down button to highlight'wipe data/ factory reset.'
  6. Press the Power button to select it.
  7. Press the Volume Down button to highlight 'delete all user data.'
  8. Press Power button to select and start the Power reset. When the Master reset is complete, 'Reboot system now' is highlighted.
  9. Press the Power button to restart the device.
I hope this post helps.

Quick fix on Galaxy Note 4 shuts off when launching an app

By: Noy-Noy | Friday, May 25, 2018

Quick fix on Galaxy Note 4 shuts off when launching an app
App-related problem is quite common in android platforms and there are number of factors needs to consider why this issue is happening. It could be the app itself is not compatible or the battery of the device is faulty that resulted the device to shuts off without apparent reason. So, in this post, I'll tackle the same problem to help those Galaxy Note 4 users that had been bugged down by this problem. That being said, here are the methods that we would like you to do:

Step 1: Perform Battery-pull procedure
In this method, we will try to refresh phone's memory and close all apps running in the background. If your Galaxy Note 4 is experiencing a minor glitch in the system, then this step is very effective. Just remove the battery and press the Power button for 10 seconds. After you do so, place it back the battery and power on your phone and see if it will still shuts down when you open the app. If the problem still persists, proceed to the next step.

Step 2: Charge your phone for several minutes
As what I've mentioned earlier, if the battery is faulty that would be the reason that the device shuts down without apparent reason. So, this time, we suggest you connect your phone to the charger and let it charge for several minutes. When the time elapse, let it connect to the charger and open again any app to see if the issue still persists. If not, then, there is a chance that your battery is defective and triggered the issue. On the other hand, if the method still unable to get rid the problem, move over to the next step.

Step 3: Run your Galaxy Note 4 in Safe Mode
Remember, this method won't fix any issues on your phone, instead, it will only give you hint if a culprit is causing the issue on your phone. It will disable temporarily all third-party apps and letting the pre-installed ones run in the system. If your phone function normally while in this mode, then, obviously there's an app you need to uninstall to fix the problem. This is how you boot it in Safe mode:

  1. Turn off the phone completely.
  2. Press and hold the Power button and Volume Down button at the same time.
  3. When the phone starts to boot, release the Power button but continue to press and hold the Volume Down button until finished restarting.
  4. Safe Mode will be displayed at the lower left corner; you may release the Volume Down button now.
However, if uninstalling all suspected apps but your phone still shuts down, there is a chance that it is a firmware problem causing it.

Step 4: Perform Master reset
Since, all procedures failed to resolve the problem the last option that you can do is to do a reset. Meaning, you have to delete all files and data saved in the internal storage to bring your phone back to its factory default. But before you can do so, be sure to create first a backup so that you can easily restore once the problem is resolve. Here's how;
  1. Turn off the Galaxy Note 4.
  2. Press and hold the Power, Home and Volume Up buttons simultaneously.
  3. When the Note 4 vibrates, release both the Home and Power buttons but continue to press and hold the Volume Up button.
  4. When the Android System recovery screen appears, release the Volume Up button.
  5. Using the Volume Down button, highlight 'wipe data/ factory reset and press the Power button to select it.
  6. Now, highlight 'Yes- delete all user data' using the Volume Down button and press the Power button to begin the reset.
  7. When the master reset is complete, highlight 'Reboot system now' hit the Power button.
  8. The Note 4 will restart but it will be longer than usual. When it reaches the Home screen, then begin your setup.
I hope this post helps.

Quick fix on Samsung Galaxy S5 stuck in logo after system update

By: Noy-Noy | Sunday, May 20, 2018

Quick fix on Samsung Galaxy S5 stuck in logo after system update
Hello readers! In this post. I'll discuss an issue sent to us by a Galaxy S3 user complaining about it's device that can't get through in Samsung logo after the update. If the problem started to happen after installing a new system, it's not far that this is just a software-related issue wherein the firmware has been bugged or ruined during the process. On the other hand, an incompatible app can be a factor as well that the issue occur on your phone. So, to be sure what really makes the device to function abnormally, then all you need to do is to determine all possibilities until you can figure it out what the real problem is and fix it.

Step 1: Boot your phone in Safe Mode
Since,we are not sure what caused the issue the best thing that you can do first is to boot your phone in Safe mode. This will eliminate the suspicion that a third-party app is causing it and letting the pre-installed apps run in the system while the downloaded ones are temporarily disabled. So, if the device boots up successfully while in this mode, then we suggest you to uninstall each and every app you installed on your phone until you can get rid the issue. That being said, here's how to boot it in Safe mode:

  1. Turn the phone off completely.
  2. Press and hold the Power button.
  3. Once the Samsung S5 logo appears, release the Power button and immediately press and hold the Volume Down button.
  4. The phone will restart but keep the Volume Down button pressed.
  5. Once the phone has finished restarting, 'Safe mod' will appear in the lower-left corner of the screen.
  6. You may now release the Volume Down button.
However, while booting in this mode and the issue still happening, proceed to the next method.

Step 2: Wipe the System Cache Partition
If the files and data in the directory are corrupted or become outdated that may be the reason that the issue occur on your Galaxy S5. In this instance, all you need to do is to wiped out all those caches stored in the directory so that newer ones will be replaced and could run smoothly once it is loaded to the firmware. This method is safe and it won't ruin any of your important files. Here's how:

  1. Turn off your S5.
  2. In order to shut down your Galaxy S5 you can either press the Power button and select 'Power off' or you can press and hold the Power button for 10 seconds.
  3. Wait a few seconds and then proceed to the steps below.
  4. Press the Power, Home and Volume Up buttons at the same time.
  5. Keep pressing these buttons until recovery mode appears on your screen.
  6. In recovery mode, use volume up or volume down buttons and press the Power button to select the option.
  7. You can then reboot into android by selecting reboot system now.
But if all methods you performed failed to fix the problem, the best thing that you can do is to seek help from the expert for further troubleshooting.

Quick fix on Galaxy S4 Black Screen issue after the update

By: Noy-Noy | Saturday, May 19, 2018

Quick fix on Galaxy S4 Black Screen issue after the update
Black screen of Death (BSoD) issue is not new and it occurs not just in Samsung devices but to all android platforms. If the problem started after the update, it's not far that the firmware was ruined during the process or the files and data had been corrupted and caused the BSoD issue is happening. The good thing is, this type of problem is just a minor issue and you can easily fix it through simple procedures without the help from the tech. However, if your phone was dropped or has liquid damage, then there's no point of performing any methods but immediately ask help from the tech for your phone might have a hardware-related issue. But if you're sure that your device has hardware issue, then proceed and perform these methods:

Step 1: Perform battery-pull procedure
This method will refresh phone's memory and close all running apps in the background. So, if a glitch in the system is causing the issue, then your phone will surely fix it after this step. Remove the battery and press and hold the Power button for 7 seconds to release all electricity in the hardware components. After that, place it back the battery and turn on your Galaxy S4. If the device still not responding, move to the next method.

Step 2: Charge your phone and restart it in Safe Mode
To be sure that the battery is not empty all you need to do is to charge your phone for several hours until full regardless if the device is responding or not. When the time elapse, try to restart your phone in safe mode to eliminate the suspicion that a culprit is not causing the issue. It will disable temporarily all downloaded apps and the pre-installed ones left running in the system. If your phone boots up in safe mode, obviously there's an app you need to find and uninstall to resolve the issue. Follow these steps to boot your phone in Safe mode:

  1. Turn your phone off.
  2. Press and hold the Power button.
  3. Once the Samsung S4 logo appears, release the Power button.
  4. As soon as you release the Power button, immediately press and hold the Volume Down button.
  5. Continue holding the Volume Down button until the phone has completed the reboot process.
  6. If can read 'Safe mode' at the bottom left corner of the screen, release the Volume Down button.
But if safe mode procedure is not helping and your phone still unresponsive, then proceed to the next method.

Step 3: Reboot your phone in Recovery Mode
Since, the device still happening even in safe mode the last option that you can do is to boot your device in recovery mode. Meaning, you have to power up all hardware components of your S4 without loading its android interface. If the device boots up, you can immediately wipe the cache partition to eliminate the suspicion that corrupted files and data triggered the problem. To boot it in recovery mode, follow these steps:
  1. Press and hold the Volume Up, Home and Power buttons.
  2. Release the Power button when the phone vibrates but continue to press and hold the Volume Up and Home buttons.
  3. When the Android System recovery screen appears, release the Volume Up and Home buttons.
  4. Using the Volume Down button highlight 'wipe cache partition.'
  5. Press the Power button to select the option.
  6. The phone will automatically restart once cache and data are wiped out.
However, if restarting in recovery mode failed to boot the device, the best thing that you should do is to bring your Galaxy S4 to the shop and let the tech check it for you.

Quick fix on Galaxy S3 freezing and Google Play Store error appears

By: Noy-Noy | Friday, May 18, 2018

Quick fix on Galaxy S3 freezing and Google Play Store error appears

Error messages and app's crashing is one of the most common problems that android users were always complaining. In this post, I'll discuss an issue that sent to us by one of the Galaxy S3 users complaining about a freezing and Google Play Store issue that occur out of the blue. Mostly, the device experience this type of issue if the files and data were outdated or the firmware itself is functioning abnormally that resulted the device to this type of problem. So, if you're a Galaxy S3 user and haven't been experiencing this problem, then, we suggest you to continue reading this post for it might help you once you encounter the same problem in the future. To troubleshoot this issue, follow these methods:

Step 1: Perform battery-pull procedure
More often, hanging or crashing issue is caused by a glitch in the system wherein numerous apps running and the firmware could no longer cater all of it and ended the device to freeze or an error message will eventually pops-up without apparent reason. So, through this method all apps in the background will be closed and the system will be refreshed. Just remove the battery and press and hold the Power button for 10 seconds. After you do so, place it back the batter and power on your device. if the method is not helping, then, jump over to the next step.

Step 2: Delete the System Cache Partition
Sometimes, due to corrupted caches in the directory the device could no longer run smoothly and efficiently. So, this time, what you gonna do is delete all old caches in the system so that newer ones will be replaced in the partition. Nothing to worry about it, all your important files and data saved on your phone will remain intact. Here's how to wipe the system cache partition:

  1. Turn the phone off.
  2. Press and hold the Volume Up, Home and Power buttons at the same time until the phone vibrates.
  3. Let go of the Power button but continue to press and hold the Home and Volume Up buttons until the Android System Recovery screen appears.
  4. Press the Volume Down button to choose 'wipe cache partition.'
  5. Press the Power button to select it.
After the method, try to use again your phone and see if the issue still persists. If it is, move over to the next step.

Step 3: Verify if a culprit is causing the issue by booting it in Safe mode
In this method, we will try to disable temporarily all third-party apps and let the pre-installed ones run in the system. Remember, this method won't fix whatever issues your phone has, instead, it will just give you a clue if one of your downloaded applications is causing the issue. While in this mode and your phone is not anymore freezing or an error message is not appearing, then, obviously a culprit is the reason that this issue occur. The best thing that you can do is find the culprit and uninstall it to fix the problem. 
  1. Turn the phone off.
  2. Press and hold the Power and Volume Up buttons until Samsung logo appears.
  3. With the logo on the screen, press and hold the Volume Down button until Safe mode appears in the lower-left corner of the screen.
However, if safe mode still unable to resolve the issue, then your S3 might have a serious firmware issue and the only option that you can do is to perform a reset. Meaning, you have to bring back your device to its factory default. But the downside is, once you perform this method all your important files and data will be deleted, so, before you follow the steps be sure to transfer all of it to your SD card or Personal computer to be more easier for you to restore after the method. Follow these steps to reset your Galaxy S3:
  1. From the Home screen, tap the Menu button.
  2. Choose Settings.
  3. Tap on Accounts tab and choose Backup and reset.
  4. Tap Factory Data Reset.
  5. Tap Reset Device.
  6. Touch Delete All.

Quick fix on Galaxy Note 4 that overheats and randomly shuts down after the update

By: Noy-Noy | Thursday, May 17, 2018

Quick fix on Galaxy Note 4 that overheats and randomly shuts down after the update
Hello readers! Welcome to another post of Galaxy Note 4, in which we have to discuss another issue sent to us by one of the Note 4 users complaining about it's device that keeps on shutting down and overheating after the update. If the issue started to occur after the update, it's not far that this might caused by corrupted files and data or the firmware itself was bugged during the process.

But since, we are not sure what really triggered the problem all you need to do is to troubleshoot it through performing some procedures on your phone. The purpose of doing so, is to isolate the problem and determine the real issue until you can create solution and fix the problem. Here are the methods that you should do:

Step 1: Perform the so-called Battery-pull method
More often than not, one of the factors that makes the device to overheat and shuts down is due to numerous apps running in the background, in which, the system could no longer cater all of it and resulted your Galaxy Note 4 to overheat and shuts down without apparent reason. So, this time, we have to perform the so-called battery-pull procedure. Doing it will close all apps running in the background and refreshes the core services of the phone. Just remove the battery of the phone and press the Power button for 10 seconds to release all electricity stored in the hardware components.

After you do so, place it back the battery and Power on your phone and see if the issue still persists. If so, jump over to the next step.

Step 2: Restart it in Safe Mode
Since, the issue still happening after the first method, so, the next thing that you can do is to restart your Note 4 in safe mode. While in this environment all third-party apps will be disabled temporarily and only the pre-installed ones will be left running in the system. If your device function normally while in this mode, then, there's a culprit you to find and uninstall it to get rid the problem.

  1. Turn off your Galaxy Note 4 completely.
  2. Press and hold the Power and Volume Down button at the same time.
  3. When the phone starts to boot, release the Power button but continue to press and hold the Volume Down button until the phone finishes restarting.
  4. Safe mode will be display at the lower left corner of the screen, you may release the Volume Down button now.
But if your phone still overheats and shutting down while in safe mode, then, there might be another factor triggered it, proceed to the next procedure.

Step 3: Delete the System Cache Partition
The cache partition is files and data directory that makes the device to run smoothly and efficiently. So, if the caches in the directory has been corrupted that would be the reason that the issue occur. In this instance, we have to delete all those old caches to be sure that newer ones will be created and could run perfectly once it is loaded to the firmware. Here's how to wipe the cache partition of your Note 4:
  1. Turn off the Galaxy Note 4 completely.
  2. Press and hold the Volume Up, Home and Power buttons at the same time.
  3. When the Note 4 vibrates, release both the Home and Power buttons but continue to press and hold the Volume Up button.
  4. When the Android System Recovery shows on the screen, release the Volume Up button.
  5. Using the Volume Down button, highlight the option, 'wipe cache partition and press the Power button to select it.
  6. When wiping of the cache partition is finished, highlight 'Reboot system now' and press the Power button.
So, if the device function normally after the method, it is evident that corrupted files and data triggered the device to overheat and shuts down without apparent reason. But if wiping the cache partition failed to resolve the problem, then your phone might have a serious firmware issue.

Step 4: Master reset your Note 4
Since, all procedures failed to get rid the issue the last option that you can do is to perform master reset on your Note 4. The good thing about this method is, all bugs and culprits that might causing the issue will be removed from the system. But before you can do so, we would like you to transfer first all your important files and data because all of it will be deleted. 
  1. Turn off your Galaxy Note 4 completely.
  2. Press and hold the Volume Up, Home and Power buttons at the same time.
  3. When the Note 4 vibrates, release the Home and Power buttons but continue press and hold the Volume Up buttons.
  4. When the Android System recovery shows on the screen, release the Volume Up button.
  5. Using the Volume Down button, highlight 'wipe data/ factory reset' and press the Power button to select it.
  6. Now, highlight 'Yes- delete all user data' using the Volume Down button and press the Power button to begin the reset.
  7. When the master reset is complete, highlight 'Reboot system now' and hit the Power button.
  8. The Note 4 will restart but it will be longer than usual. When it reaches the Home screen, then begin your setup.

Quick fix on Galaxy S5 lags and slow in opening apps after the update

By: Noy-Noy | Wednesday, May 16, 2018

Quick fix on Galaxy S5 lags and slow in opening apps after the update
Hello android community! In this post, I'll tackle one of the issues sent to us by our Galaxy S5 user complaining about its device that's experiencing lags and delays in opening an app. If the issue started after the update, then, there is a huge possibility that corrupted or outdated files and data triggered it or the firmware itself was ruined during the process that resulted the issue to occur. On the other hand, if the device has physical defects or had been dropped, then, we suggest you to immediately bring it to the tech for your phone might have a hardware problem. So, to isolate this problem the best thing that you can do is isolate it through performing the basic troubleshooting procedures until the issue is fixed. That being said, here are the methods that you can do:

Step 1: Boot your Galaxy S5 in Safe Mode
Assuming that the issue started to occur after the update, so, the best thing that you can do is to boot it in safe mode. Meaning, we have to eliminate the suspicion that a culprit triggered the problem by disabling all third-party apps temporarily and only the pre-installed ones left running in the system. So, if your Galaxy S5 function normally while in this mode, then obviously there's an app you need to uninstall to resolve the issue. Here's how to boot in Safe mode:

  1. Turn off your Galaxy S5.
  2. Press and hold the Power button.
  3. Once the 'Samsung Galaxy S5' logo appears, release the Power button and but continue to press and immediately pressa and hold the Volume Down button.
  4. Continue holding and pressing the Volume Down button until the phone finishes restarting.
  5. Once you see the text 'Safe Mode' at the bottom left corner of the screen, release the Volume Down button.
But while in this mode and your phone still lags and experiencing delays in opening an app, then move over to the next step.

Step 2: Delete the System Cache Partition
Since, update has been made there is a possibility that corrupted or outdated caches triggered the issue to occur. So, this time, we suggest you to perform the so-called deleting the system cache partition. In other words, we have to wiped out all files and data saved in the phone directory so that newer ones will be created and could run smoothly to the new system. Don't you worry, this method is safe and all your saved files on your phone will remain intact after you do this method. Here's how:
  1. Turn off your device.
  2. Press and hold the Home, Volume Up and Power buttons at the same time.
  3. When Samsung Galaxy S5 appears on the screen, release the Power button but continue to press and hold the Volume Up and Home buttons.
  4. When the android logo shows, release the Volume Up and Home buttons.
  5. Using the Volume Down button highlight ' wipe cache partition.'
  6. Press the Power button select it.
  7. When the wipe cache partition is complete, 'Reboot System now' is highlighted.
  8. Press the Power key to restart the device.
Step 3: Perform Master reset
Remember, performing a reset on your phone should be the last resort that you can do if all procedures failed to fix the problem. Unlike on previous methods, this one is more complicated because you need to create a backup first because all of it will be deleted once you proceed to this method. But the good thing is, if this a software-related problem triggered the problem, then, this step has a big chance to resolve it. Follow these steps:
  1. Turn off your Galaxy S5.
  2. Press and hold the Power, Home and Volume Up buttons at the same time.
  3. When the device powers on and displays 'Power on logo' release all keys and the Android icon will appear on the screen.
  4. Wait until the Android Recovery Screen appears after about 30 seconds.
  5. Using the Volume Down key, highlight the option, 'wipe data/ factory reset' and press the Power key to select it.
  6. Press the Volume Down button again until the option 'Yes-delete all user data' is highlighted and then press the Power button to select it.
  7. After the reset is complete, highlight 'Reboot System Now'  and hit the Power button to restart the device.
I hope this post helps.
 

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