468x60 Ads

Quick fix on Samsung Galaxy Note 4 works only if it is charging

By: Noy-Noy | Tuesday, April 24, 2018

Quick fix on Samsung Galaxy Note 4 works only if it is charging

Power-related issue in android devices is common and there are tons of factors to consider that might causing this problem.So, in this post, I'll discuss one of the issues sent to us by the Galaxy Note 4 user complaining about its phone that only works if it is only connected to the charger. So, to figure it out what really the real problem is, all you need to do is to follow the step by step procedure until you can determine it and fix the issue.

On the other hand, if the battery is faulty that could be a factor also that your phone is so dependent on its charger and only works if it is connected. But to be sure on the real issue, here are the methods you need to do:

First Step: Try to delete its System Cache Partition
Since, we are not sure what really caused the issue, what we have to do now is to reset the cache directory of the phone. In this mode, all caches stored in the directory will be deleted so that newer ones will be created in the system. This method is safe and your files saved in the internal storage will remain intact. Here are the steps that you should do:

  1. Turn off the device.
  2. Press and hold the Volume Up, Home and Power buttons at the same time.
  3. When the Note 4 vibrates, release both the Home and Power buttons but continue to press and the Volume Up button.
  4. When the Android System Recovery screen appears, release the Volume Up button.
Second Step: Bring your phone back to its default settings
This method is more complicated compared to other procedures because you may lose all your files once you do the reset. But the good thing is, if the device has software-related issue this method has a big chance to resolve it. But before you follow the steps, be sure to create first a backup to make it easier for you to restore if the issue is fixed. Here's how:

  1. Turn off your Galaxy Note 4.
  2. Press and hold the Volume Up, Home and Power buttons at the same time.
  3. When the Note 4 vibrates, release both the Home and Power buttons but continue to press and hold the Volume Up button.
  4. When the Android System Recovery screen appears, release the Volume Up button.
  5. Using the Volume Down button highlight 'wipe data/ factory reset' and press the Power key to select it.
  6. Now, highlight 'Yes-delete all user data' using the Volume Down key and press the Power key to select it.
  7. When the master reset is complete, highlight 'Reboot System Now'  and hit the Power key.
  8. The Note 4 will restart but it will be longer than usual. When it reaches the Home screen, then begin your setup.

Quick fix on Samsung Galaxy S5 App stops responding after the update

By: Noy-Noy | Monday, April 23, 2018

Quick fix on Samsung Galaxy S5 App stops responding after the update

If your app stops responding after system update, it seems like the app's cache and data had been corrupted or become outdated that causes the app to function abnormally. On the other hand, if the firmware has been bugged during the update that could be a reason as well that the issue is happening on your phone. But since, we are not certain what triggered the problem all you need to do is to perform the step by step procedure until we can find a solution and resolve the problem. Here are the methods you should do:

Step 1: Delete the System Cache Partition
In this mode, we have to delete all system files and data stored in the directory so that newer caches will be created and would not cause any issues once it is loaded to the system. Don't you worry, doing this method won't do any harm on your phone or your important files stored in the internal storage. To do so, follow these steps:

  1. Turn off the device.
  2. Press and hold the following three buttons at the same time; the Volume Up, Home and Power buttons.
  3. When the phone vibrates, release the Power button but continue to press and hold the Home and Volume Up buttons.
  4. When the Android System Recovery screen appears, release the Volume Up and Home buttons.
  5. Press the Volume Down button to highlight 'wipe cache partition'.
  6. Press the Power button to select it.
  7. When the wipe cache partition is complete, Reboot System now is highlighted.
  8. Press the Power button to restart the device.
When wiping the cache partition is done, try to use again your phone and observe if the issue still persist. If it is still happening, proceed to the next method.

Step 2: Reset your phone
Factory reset is usually performed if the previous methods is unable to fix the problem. But before you do so, we recommend you to create first a backup because all your personal files and data saved on your phone will be deleted. But the good thing is, if the device has been bugged or has a software-related issue, then, this step has a big chance to resolve the problem. 
  1. Turn off the device.
  2. Press and hold the following buttons at the same time: Volume Up, Home and Power buttons until you see the Android screen.
  3. Use the Volume Down button to highlight 'wipe data/ factory reset' option and press the Power button to select it.
  4. Use the Volume Down button to highlight 'Yes-delete all user data' and press the Power button to select it.
  5. Use the Power button to select 'Reboot System Now.'
  6. When the S5 restarts it should be completely wiped and ready to set up again.

Quick fix on Samsung Galaxy S4 "Unfortunately App has stopped"error

By: Noy-Noy | Sunday, April 22, 2018

Quick fix on Samsung Galaxy S4 "Unfortunately App has stopped"error
One of the most common issues that we are always receiving for the past several months is app problem. In fact, there were lots of users complaining about it wherein according to some owners that the error message "Unfortunately App has stopped" keeps on showing up out of the blue once they have to open a certain app

So, in this post, we have to isolate that issue by considering all possibilities to know what the real problem is and fix it. Don't you worry, this is just a minor problem and you can easily fix it without bringing your Galaxy S4 to the tech. So to start with the troubleshooting, here are the procedures that we suggest you to do:

Step 1: Reset the App
In this method, we will bring back the app to it's factory default by deleting all caches and data stored in the app for it might be corrupted or outdated and caused the issue. But don't you worry, this step won't ruin your important files and data. Here's how:
  1. From Home screen, tap Apps.
  2. Tap Settings.
  3. Tap Applications.
  4. Tap Manger applications.
  5. Tap the All tab.
  6. Choose the name of the app.
  7. Tap Clear Cache.
  8. Tap Clear Data.
  9. Tap OK.
After you reset your app, open again the app and see if the error message still appears. If it is, move to the next method.

Step 2: Delete the System Cache Partition
This method is similar to the first step you performed the only difference is, you are resetting the phone's cache directory or the files and data that the device are using. The purpose of doing this is to remove all caches in the directory to be sure that all files and data are new and compatible to the system. To do so, follow these steps:
  1. Turn off the device.
  2. Press and hold the following three buttons the Home, Power and Volume Up buttons.
  3. When the phone vibrates, release the Power button but continue to press and hold the Home and Volume Up keys.
  4. When the Android System Recovery screen appears, release the Home and Volume Up buttons.
  5. Press the Volume Down button to highlight 'wipe cache partition.'
  6. Press the Power button to select it. The phone will automatically restart after the cache is wiped.
Step 3: Bring your phone back to its factory default
If the error message still shows up even after wiping the cache partition, then, your last option is to reset your phone. Through reset all software-related issues on your phone will be fixed. But the downside is, all your files and data will be lost, so, before you have to follow the steps we recommend you to create first a backup so that you can restore it easily after the reset and the issue is resolved.
  1. Turn off the device.
  2. Press and hold the following three buttons, the Volume Up, Home and Power buttons.
  3. When the phone vibrates, release the Power button but continue to press and hold the Home and Volume Up buttons.
  4. When the Android System Recovery screen appears, release the Home and Volume Up buttons.
  5. Press the Volume Down button several times to highlight 'wipe data/ factory reset.'
  6. Press the Power button to select.
  7. Press the Volume Down key to select 'delete all user data.'
  8. Press the Power button to select and start the master reset.
  9. When the master reset is complete, Reboot System Now' is highlighted.
  10. Press the Power button to restart the device.

Quick fix on Samsung Galaxy S3 Camera Failed error

By: Noy-Noy | Saturday, April 21, 2018

Quick fix on Samsung Galaxy S3 Camera Failed error
Mostly, "Warning: Camera Failed" error is not just happening in Galaxy S3 but to other devices as well and there are number of factors that might causing this issue. But the good thing is, this is just a minor software issue and it can be fixed through simple procedures. It could be triggered by obsolete or outdated files and data or a culprit that creates conflict to the system that resulted the error message to appear on your phone's screen. So, this time, here are the steps that you should do:

Step 1:Reset your Camera App
As I've mentioned earlier, there is a chance that corrupted files and data caused the issue on your phone. So, in this instance, what we suggest you to do is reset your camera app's cache and data to eliminate the suspicion. Follow these steps:

  1. From the Home screen, press the Menu key.
  2. From the options, tap Settings.
  3. Tap Applications manager.
  4. Swipe twice to left to choose All tab.
  5. Scroll to and tap Camera.
  6. Tap Force Close button.
  7. Tap Clear Cache button.
  8. Tap Clear Date button.
After you do the method, try rebooting your phone and use again your camera to see if the error message still showing up. If the issue persists, jump over to the next step.

Step 2: Wipe the System Cache Partition
This procedure is similar to the first step you performed the only difference is, you will have to delete the overall files and data of your phone that is responsible for the device to run smoothly and efficiently. It will delete all files and data stored in the directory and newer ones will be generated after the device reboots. So, here's how:
  1. Turn the phone off.
  2. Press and hold the Volume Up, Home and Power buttons at the same time until the phone vibrates.
  3. Let go of the Power button but continue to press and hold the Home and Volume Down buttons until Android System Recovery screen appears.
  4. Press the Volume Down button to choose 'wipe cache partition.'
  5. Press the Power key to select.
Step 3: Perform Factory Reset
Remember, doing a reset should be the last method that you can do if all procedures is not helping the issue. This will delete everything you stored on your phone including contacts, photos, music and videos once you follow the steps. So, before you start the reset be sure to create a backup so that you can restore easily once the error message is gone or fixed. 
  1. From the Home screen, tap the Menu button.
  2. Choose Settings.
  3. Tap on Accounts tab and choose Backup and Reset.
  4. Tap Factory Data Reset.
  5. Tap Reset Device.
  6. Touch Delete All.

Quick fix on Samsung Galaxy Note 4 shuts down randomly after System Update

By: Noy-Noy | Friday, April 20, 2018

Quick fix on Samsung Galaxy Note 4 shuts down randomly after System Update

The Samsung Galaxy Note 4 is such a device that cost a lot when it was unveiled way back in 2014. Although it was considered as one of the Samsung most powerful devices but it's still not a guarantee that issues won't occur every now and then. In fact, for the past several months we received tons of complaints from Galaxy Note 4 users saying that their phone is experiencing issues after the update and the most common is, randomly shuts down without apparent reason.

If this type of issue occur after the update, then, there is a chance that corrupted files and data triggered it. So, in this post, we have to eliminate all possible causes to determine what is the real problem and fix it. That being said, here are the methods that you should perform:

Step 1: Delete the System Cache Partition
Occasionally, if the files and data stored in the directory become obsolete or corrupted after the update that would be the reason that your device shuts down randomly. So, in this method, we will have to delete all caches stored on your phone so that newer ones will be created. As a matter of fact, there were reports from other users saying that after wiping the cache partition the device back to its normal functionality. Here's how:
  1. Turn off the Galaxy Note 4.
  2. Press and hold the Volume Up key, Home key and Power key at the same time.
  3. When the Note 4 vibrates, release both the Home key and Power key but continue to press and hold the Volume Up key.
  4. When the Android System Recovery screen appears, release the Volume Up key.
  5. Using the Volume Down key, highlight the option 'wipe cache partition' and press the Power key to select it.
  6. When the wiping the cache partition is finished, highlight 'Reboot system now' and hit the Power key.
After you do the step use again your device for several hours and observe closely if the issue will continue. If so, jump over to the next method.

Step 2: Backup all your files and reset your Galaxy Note 4
This method is more complicated because all files and data saved on your phone will be deleted when you do so. But the good thing is, if this is just a software-related issue, then, this step will surely fix it. So, before anything else, be sure to create first a backup by transferring all of it your SD card or Personal computer. 
  1. Turn off your Galaxy Note 4.
  2. Press and hold the Volume Up, Home and Power keys at the same time.
  3. When the Note 4 vibrates, release both the Home and Power keys but continue to press and hold the Volume Up key.
  4. When the Android System Recovery shows on the screen, release the Volume Up key.
  5. Using the Volume Down key, highlight 'wipe data/factory reset' and press the Power key to select it.
  6. Now, highlight 'Yes-delete all user data' using the Volume Down key press the Power key to begin the reset.
  7. When the master reset is complete, highlight 'Reboot system now' and hit the Power key.
  8. The Note 4 will restart but it will be longer than usual. When it reaches the Home screen, then begin your setup.
I hope this helps.

Quick fix on Samsung Galaxy S5 Shutting Down after System Update

By: Noy-Noy | Thursday, April 19, 2018

Quick fix on Samsung Galaxy S5 Shutting Down after System Update
Hello readers! In this post, I'll discuss an issue sent to us by one of the Galaxy S5 users complaining about the device that keeps on shutting down after system update. More often than not, this problem is caused by outdated cache and data, third-party apps or the battery of the phone is defective that resulted the device to shuts down without apparent reason. But since, it's too early to create a conclusion the best thing that you should do is to figure it out all possibilities first by doing a step by step procedure on your device until you can resolve the issue. Here's how:

Step 1: Charge your Phone 
Sometimes, if the battery is faulty there is a big chance that your device would shut down due to shortage of power supplied to the hardware components. So, this time, all you need to do is to eliminate that suspicion by charging your phone for at least 20-30 minutes. When the time elapsed, try to use your device and see if the issue still persists. If so, move over to the next step.

Step 2: Boot in Safe Mode
In this mode, we have to disable all third-party apps and let the built-in apps run in the system to know if a culprit caused the issue. But take note, this method won't resolve the problem, instead, it will just give you hint if one of the apps you installed from Play Store triggered it.
  1. Turn the device off.
  2. Press and hold the Power key.
  3. When 'Samsung Galaxy S5' appears on the screen, release the Power key.
  4. Immediately after releasing the Power key, press and hold the Volume Down key.
  5. Continue to hold the Volume Down key until the device finishes restarting. 
  6. Safe mode will display in the bottom left corner of the screen.
  7. Release the Volume Down key when you see Safe mode.
But if your device continue to shuts down even in Safe mode, then, there may be other factors triggered it, proceed to the next method.

Step 3:Wipe the System Cache Partition
Since, the firmware has been updated there is a possibility that corrupted or outdated caches in the directory is one of the reasons that this issue is happening. In this instance, we suggest you to perform the so-called wiping the cache partition. Doing this, will reset the cache directory of the device and newer ones will be created after the method. Don't you worry, all your files and data will be intact after you perform this procedure. Here's how:
  1. Turn off the device.
  2. Press and hold the following three buttons at the same time: Volume Up, Home and Power buttons.
  3. When the phone vibrates, release the Power key but continue to press and hold the Volume Up and Home buttons.
  4. When the Android System Recovery screen appears, release the Volume Up and Home buttons.
  5. Press the Volume Down key to highlight the 'wipe cache partition.'
  6. Press the Power buttons select it.
  7. When the wipe cache partition is complete, 'Reboot system now is highlighted.
  8. Press the Power key to restart the device.
Step 4: Master Reset
Remember, performing a reset should be the last method that you should do if all steps above is bot helping the issue. Compared to other methods, this one is more complicated because you need to create first a backup for all your files before you have to follow the steps because your files will be lost once you do so. But the good thing is, if this is just a software problem there is a big chance that the issue will be fixed through resetting.
  1. Turn off your Samsung Galaxy S5.
  2. Press and hold the Volume Up, Home and Power buttons.
  3. When the device powers on and displays 'Power on logo', release all buttons and the Android icon will appear on the screen.
  4. Wait until the Android Recovery Screen appears after about 30 seconds.
  5. Using the Volume down button, highlight the option, 'wipe data/ factory reset' and press the Power key select it.
  6. Press the Volume Down button again until the option 'Yes-delete all user data' is highlighted and then press the Power button to select it.
  7. After the reset is complete, highlight 'Reboot system now' and hit the Power key to restart the phone.
But after you do the reset and your phone still restarts, the last thing that you can do is to bring it to the nearest shop in your area to be check thoroughly by the tech for the firmware might be corrupted and it needs to be reflashed.

Quick fix on Samsung Galaxy S4 WiFi and 4G icon appears after the update

By: Noy-Noy | Wednesday, April 18, 2018

Quick fix on Samsung Galaxy S4 WiFi and 4G icon appears after the update
Well, if you are experiencing this type of problem on your Galaxy S4 after system update, there is a big chance that the files and data of the phone had been updated that resulted these icons to show up without apparent reason. In addition, it could be the device has been bugged during the update or there might be third-party apps triggered the issue.

Don't you worry, this is just a minor problem and it could be fixed through simple procedures. So, if you're a Galaxy S4 user, then, we suggest to continue reading this post for this might help you if yo encounter the same problem in the future.

Step 1: Boot in Safe Mode
In this environment, we have to disable temporarily all third-party apps and letting the pre-installed ones run in the system. So, while in this mode, and the icons are not showing, then, there's a chance that one of your downloaded applications is causing the issue. In this instance, we suggest to find that one and uninstall it to resolve the issue. Follow these steps to boot in Safe Mode:

  1. Turn the device off completely.
  2. Press and hold the Power button.
  3. Once the Samsung Galaxy S4 logo appears on the screen, release the Power button.
  4. As soon as you release the Power button, press and hold the Volume Down button.
  5. Continue holding the Volume Down button until the phone has completed the completed the reboot process.
  6. If you can read 'Safe Mode' at the bottom left corner of the screen, release the Volume Down button. Otherwise, repeat the process until you can boot the phone to Safe Mode.
Step 2: Wipe the System Cache Partition
If the WiFi and 4G icons still appears on your screen even in Safe Mode, then, it could be the outdated or corrupted files and data causing it. So, this time, we have to reset the cache directory of your phone so that newer caches will be created and compatible to the new system once it is loaded.
  1. Turn off the device.
  2. Press and hold the following three buttons at the same time: Volume Down, Home and Power buttons.
  3. When the phone vibrates, let go of the Power key but continue to press and hold the Volume Down and Home buttons.
  4. When the Android System Recovery appears, release the Volume Down and Home buttons.
  5. Press the Volume Down button to highlight 'wipe cache partition.'
  6. Press the Power button to select. The phone will automatically restart after the cache is wipe.
After wiping the system cache partition observe closely if the icon still appears. If so, proceed to the next step.

Step 3: Reset your Galaxy S4
Since, all procedures failed to fix the issue the last option that you should do is to do a reset. The downside is, all your files and data saved on your phone will be lost like: contacts, photos, music and videos. So, before you have to follow the steps be sure to transfer all your files to your SD card or Personal computer so that you can easily restore all of it once the issue is fixed.
  1. Switch your phone off.
  2. Hold the Power, Volume Up and Power buttons at the same time. Release the Power button if the Android logo appears on the screen. This will bring up the unlock/reset menu.
  3. To navigate through this menu, use the Volume up/down buttons to scroll up and down and the Power button to confirm selections.
  4. Scroll down and select Wipe data/ Factory Reset.
  5. Scroll down and select ' Yes-Delete All User Data.' 
  6. When prompted, scroll to and select Reboot System now. The phone will then reset to its Factory settings.
 

Need Help?

There are three easy ways to get help:
1. email me at harold@droidista.com
2. join the Smartphone Support community where I often hang out
3. talk to me through the chat widget at the lower-right corner of this page or by visiting this page.


Follow Droidista

Advertisements

Scroll to Top