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Quick fix on Samsung Galaxy Note 4 "Unfortunately, Calendar has stopped" issue

By: Noy-Noy | Wednesday, February 21, 2018

Quick fix on Samsung Galaxy Note 4 "Unfortunately, Calendar has stopped" issue

Good day readers! In this post, I'll discuss one of the emails that our readers sent to us complaining about the "Unfortunately, Calendar has stopped" error message appears on the screen. Mostly, this message appears if the stops working or crashing. In this instance, all we need to do is to figure it out all possibilities until we can formulate a solution and get rid the issue.

Here's how to troubleshoot "Unfortunately, Calendar has stopped" error

Step 1: Delete the Cache and data of your Calendar app
More often than not, if the app's cache and data become outdated or ruined that would be the reason that the error message appears on your phone screen. So, now, the best thing that want you to do is to reset your Calendar app. Meaning, we will bring the app to its factory default and the files and data in it will be deleted so that newer once will be replaced. This is how to reset the Calendar app:

  1. From the Home screen, tap the Apps icon.
  2. Tap Settings and scroll to 'Applications' section.
  3. Tap Application manager.
  4. Swipe left or right to display contents of "ALL tab"
  5. Scroll to and tap the desired app.
  6. Tap Clear Data button.
  7. Tap Clear Cache button.
  8. Tap Ok.
Now, launch again the Calendar app and see if the error message will still show up. If so, proceed to the next method.

Step 2: Boot your Phone in Safe mode
In this environment, all third-party apps will be disabled temporarily and only the pre-installed will be running in the system. So, while in this mode and the issue is not anymore happening, then, there's a culprit you need to uninstall to resolve the problem.

  1. Turn off the phone completely.
  2. Press and hold the Power key and the Volume Down key.
  3. When the phone starts to boot, release the Power key but continue to press and hold the Volume Down key until the phone finished restarting.
  4. Safe mode will be display at the lower left corner, you may release the Volume Down key now.
Step 3: Wipe the Cache Partition
However, after booting in safe mode and the error message still pops-up, then, you don't have a choice but to delete the system cache partition. Unlike to the first procedure that you performed, this one will delete the overall cache and data of the phone. Don't you worry, this method won't ruin your device as well as the files saved on your internal storage. Here's how:

  1. Turn off the Galaxy Note 4 completely.
  2. Press and hold the Power key, Home key and Volume Up key simultaneously.
  3.  When the Note 4 vibrates, release both the Home and Power keys but continue to press and hold the Volume up key.
  4. When the Android System Recovery screen appears, release the Volume Up key.
  5. Using the Volume Down key, highlight the option 'wipe cache partition' and press the Power key to select it.
  6. When the wiping of the cache partition is finished, highlight 'Reboot System now' and hit the Power key.
Step : Perform Master reset
Since, all procedures you performed didn't fix the issue of your phone the last option that you can do is to reset your Note 4. If the device is experiencing serious firmware issue, then, this method will surely fix it. The downside is, all files and data saved on your internal storage will be deleted. In other words, once you do the reset the device will be back to its default settings. This is how to reset your Samsung Galaxy Note 4:
  1. Turn off the Galaxy Note 4 completely.
  2. Press and hold the Power key, Home key and Volume Up key at the same time.
  3. When the Note 4 vibrates, release both the Home and Power keys but continue to press and hold the Volume Up key.
  4. When the Android System Recovery screen appears, release the Volume Up key.
  5. Using the Volume Down key, highlight 'wipe data/ factory reset' and press the Power key to select it.
  6. Now highlight 'Yes- delete all user data' using the Volume Down key and press the Power key to begin the reset.
  7. When the master reset is complete, highlight 'Reboot System Now' and hit the Power key.
  8. The Note 4 will restart but it will be longer than usual. When it reaches the Home screen, then begin your setup.
I hope after you do the reset the issue will be fixed.

Quick fix on Samsung Galaxy S5 "Unfortunately, UI has stopped working" issue

By: Noy-Noy | Tuesday, February 20, 2018

Quick fix on Samsung Galaxy S5 "Unfortunately, UI has stopped working" issue

One of the reasons that "Unfortunately, UI has stopped working" error message appears on your screen it is because the app is crashing. Meaning, the app may be having issues initializing and triggered the error message to pops-up on your screen. So, this time, we recommend you to do a step by step procedure on your phone until you can find a solution and resolve the issue. Here are the possible solutions that we want you to do:

Step 1: Clear the Cache and data of the App
In this method, we recommend you to reset the app through deleting all cache and data stored in app's directory to be sure that all of it are updated and will run perfectly once you have to launch it. To do so, follow these steps:

  1. Go to Home screen.
  2. Open the Apps list.
  3. Go to Settings.
  4. Go to Applications.
  5. Tap Application Manager.
  6. Tap the App that you want to reset.
  7. Tap Clear Data.
  8. Tap OK.
  9. Tap Clear Cache.
After clearing the app's files and data, launch the app and see if the error message will still show up. If it is, move to the next step.

Step 2: Perform Safe mode on your Galaxy S5
In this diagnostic state, we have to figure it out if one of the third-party apps on your phone is causing the issue. Through this mode, only the pre-installed ones will be running in the system while the downloaded applications will be disabled temporarily. So, if the error message wont show up while in Safe mode, then, obviously a culprit is causing it. Find that one and uninstall it to get rid the problem.

  1.  Turn the device off.
  2. Press and hold the Power key.
  3. When 'Samsung Galaxy S5' appears on the screen, release the Power key.
  4. Immediately releasing the Power key, press and hold the Volume Down key.
  5. Continue to press and hold the Volume Down key until the device finishes restarting.
  6. Safe mode will display in the bottom left corner of the screen.
  7. Release the Volume Down key when you see Safe mode.
Step 3: Backup all your files and do a reset
However, after clearing the cache partition and the error message still persists, then, your phone may be experiencing a serious firmware issue. In in this case, the best thing that you need to do is to perform the so-called master reset. Remember, this method is more complicated compared to other steps because all files saved on your phone will be deleted. So, before you do the steps be sure to transfer everything to your SD card or personal computer. This is how you do the reset:
  1. Power Down your Galaxy S5.
  2. Press and hold the Volume Up button, Home button and Power button together until you see Android on screen.
  3. Use Volume Down button to highlight the wipe data/ factory reset option and press the Power button to select it.
  4. Use Volume down again to highlight Yes- delete all user data and press the Power button to select it.
  5. Use the Power button to select Reboot system now.
  6. When the S5 restarts it should be completely wiped and ready to set up again.
I hope this post helps 

Quick fix on Samsung Galaxy S4 battery drain issue

By: Noy-Noy | Sunday, February 18, 2018

Quick fix on Samsung Galaxy S4 battery drain issue

If your phone's battery is draining fast, there are plenty of reasons that we should consider why it is happening. Sometimes, this could be caused by several apps running simultaneously in the system or the battery itself is defective that is why it is draining fast. In this post, I'll discuss one of the complaints we received earlier about Samsung Galaxy S4 battery drain issue. So, what we have to do now is to figure it out all factors through performing a step by step procedure until we can find a solution on the problem.

This how to fix Samsung Galaxy S4 battery draining issue

Step 1: Verify if the battery is not swollen
Before you proceed and perform any troubleshooting procedures it is imperative that you should check if the battery is defective or not. To do this, just simply remove the battery and place it on flat surface or on your table and flick it. If the battery spin freely, then, obviously it is defective and that may be the reason your battery drains faster. But if it won't spin when you flick it, proceed to the next step.

Step 2: Check all Apps running in the system
As I said earlier, if there are several apps running simultaneously and eating the power that would be the reason that your battery drains fast. So, what we have to do now is to check all apps in the system and eating most of the battery. You can close those apps you're not using and see if the issue is still the same. Here's how:

  1. Press the Home key.
  2. The list of apps will appear on your screen.
  3. Tap the Task Manager.
  4. Tap the Finish button next to the application you want to close.
After you remove those unnecessary apps in the system, use your phone for several hours and see if the issue still persists. If so, then try the next method.

Step 3: Wipe the System Cache Partition
Occasionally, if the system cache and data are outdated and could not be recognized by the firmware that would caused as well some performance-related issues. In this case, we have to delete all stored files and data in the partition so that fresher ones will be created. Follow these steps:
  1. Press the following three buttons at the same time: Power key, Home key and Volume Up key.
  2. Release the Power key when the vibrates but continue to press and hold the Volume Up key and Home key.
  3. When the Android System Recovery appears, release both Volume Up key and Home key.
  4. Using the Volume Down button, highlight 'wipe cache partition.'
  5. Press the Power button to select the option.
  6. The phone will automatically restart once the cache data is wiped out.
When system cache partition is done, observe closely if the battery still draining fast. If so, jump over to the next step.

Step 4: Perform Master reset
Remember, this method is more complicated compared to the previous procedures that you performed because all your saved files will be deleted once you proceed to the steps. So, before you performed the method, we suggest you to create a backup for all your files on your phone. But the good thing about doing a reset is, if your phone was bugged or has software-related issues this method will fix it. This is how you do the reset:
  1. Turn the phone off.
  2. Press and hold the Volume Up, Home and Power keys at the same time.
  3. Release the Power button when the phone vibrates but continue holding on to the Volume Up and Home keys.
  4. When the Android System Recovery appears on the screen, release the Volume Up and Home keys.
  5. Using the Volume Down key highlight 'wipe data/ factory reset.'
  6. Press the Power button to select it.
  7. Using the Volume Down button again, highlight 'delete all user data.'
  8. Press the Power key to select it.
  9. Once the reset is complete, choose 'Reboot system now.'
  10. Press the Power button to restart button to restart the phone.
After the reset use your phone and do not install any apps to see if the battery still draining abnormally. If so, then, you can buy a new one for there is a big chance that the battery is faulty.

Quick fix on Straight Talk Galaxy S3 unable to receive calls

By: Noy-Noy | Friday, February 16, 2018

Quick fix on Straight Talk Galaxy S3 unable to receive calls

In this troubleshooting guide, I'll discuss one of the complaints that our reader sent to us saying that it's Samsung Galaxy S3 is not anymore receiving calls. The fact, that the device is able to power on, it seems like this is just minor system glitch or a carrier issue. So, what we have to do now is to figure it out what caused it until we can formulate a solution and fix the issue.

Here's how to troubleshoot Galaxy S3 unable to receive calls

Step 1: Perform Soft reset 
The purpose of doing this method on your phone is to be sure that a system glitch is not causing the issue. Through this, the device memory will be refreshed and close all running applications that might affect the firmware. Just remove the battery as well as the SIM card and press the Power button for 10 seconds. After you do so, place it all back and turn your phone on and try to make a call from other phone and see if your other device can receive the call. If not, proceed to the next step.

Step 2: Wipe the System Cache Partition
Sometimes, if the system cache and data has been outdated or ruined that would be a factor that performance-related issues occur on your phone. In this case, what we have to do is to delete all files and data stored in the directory so that newer ones will be created. Don't you worry, all your important files won't be deleted once you follow the steps. Here's how:

  1. Turn the device off.
  2. Press and hold the following three buttons at the same time: Volume Up key, Home key and Power key.
  3. When the phone vibrates, let go of the Power key but continue to press and hold the Home and Volume Up keys.
  4. When the Android System Recovery appear on the screen, release both Home and Volume Up keys.
  5. Press the Volume Down key to highlight 'Wipe cache Partition.'
  6. Press the Power key to select and wipe the cache.
  7. With 'Reboot System Now' highlighted, press the Power key to restart the device.
After you do the method and your phone still won't receive calls, proceed to the next method.

Step 3: Backup all your files and do a reset
In doing a reset, you have to bring back the device to its factory default by erasing all files saved in the internal storage. But the good thing is, if your Galaxy S3 was bugged or has any performance-related issues, then, this method has a big chance to fix it. This is how you do the reset:
  1. Turn off the device.
  2. Press and hold the following three buttons at the same time: Volume Up key, Home key and Power key.
  3. When the phone vibrates, release the Power key but continue to press and hold the Volume Up key and Home key.
  4. When the Android System Recovery screen appears, release the Volume Up and Home keys.
  5. Press the Volume Down key to highlight 'wipe data/ factory reset.'
  6. Press the Power button to select.
  7. Press the Volume Down key to highlight 'delete all user data.'
  8. Press the Power button to select and start the master reset. When the master reset is complete 'Reboot system now' is highlighted.
  9. Press the Power key to turn and restart the device.
However, after you do the reset and your phone still unable to receive calls, then, your last resort is to call your service provider and let them fix the issue.

Quick fix on Samsung Galaxy S5 laggy keyboard after system update

By: Noy-Noy | Tuesday, February 13, 2018

Quick fix on Samsung Galaxy S5 laggy keyboard after system update

Good day readers! Welcome to another article of Samsung Galaxy S5. In this post, I'll discuss an email sent by one of our readers complaining about keyboard lagging after installing a new system. In dealing with this type of issue there are lots of factors to consider that might contribute why the keyboard is lagging. So, what we have to do now is to consider every possibility until we can formulate a solution and bring back the keyboard to its normal pace. Here are the methods that you should do:

Step 1: Perform Battery-pull procedure
Sometimes, due to numerous apps running in the background there is a possibility the firmware will be stressed-out and triggered any performance-related issues in the device. So, through Battery-pull method the memory will be refreshed and close all applications in the system. Just remove the battery from your phone and press the Power button for 10 seconds. After you do so, turn on your Galaxy S5 and see if the keyboard still lags. If so, jump to the next step:

Step 2: Delete the keyboard's cache and data
In this instance, we have to reset the app by deleting all its files and data so that newer ones will be created. So, if the app's files and data was ruined during the update, then this method will help resolve the issue. Follow these steps:

  1. From the Home screen, tap Settings.
  2. Scroll to and tap Language and input.
  3. Tap Samsung keyboard settings.
  4. Scroll to and tap Reset Settings.
  5. Tap Ok.
After resetting the keyboard use again your phone and see if the issue persists. If so, then try the next method.

Step 3: Boot in Safe mode
Remember, booting in safe mode won't fix any issues on your device, instead, it will just give you hint if a culprit is causing the issue. While in this mode, the third-party apps won't be running temporarily in the system. So, if the issue won't occur, then there should be an app you need to uninstall to get rid the problem. 
  1. Turn off the phone completely.
  2. Press and hold the Power key.
  3. Once 'Samsung Galaxy S5' appears on the screen, release the Power key.
  4. Immediately after releasing the Power key, press and hold the Volume Down key.
  5. Continue to hold the Volume Down key until the device finishes restarting.
  6. Safe mode will display at the bottom of the screen.
  7. Release the Volume Down key when you see Safe mode.
However, while in safe mode and the keyboard still function abnormally, follow the next step.

Step 4: Try Wiping the System Cache Partition
Wiping the system cache partition from time to time is recommended to all android users especially if the system has been updated. There were times when new firmware has been installed the files and data will become outdated and that is why different types of performance-related issues occur on your phone without apparent reason. So, this time, we have to delete all old files and data in the directory so that newer ones will be created. Here's how:
  1. Turn off the device.
  2. Press and hold the following three buttons at the same time: Volume Up key, Home key and Power key.
  3. When the phone vibrates, release the Power key but continue to press and hold the Home and Volume Up key.
  4. When the Android System Recovery appears, release both Volume and Home keys,
  5. Press the Volume Down key to highlight 'Wipe cache Partition.'
  6. Press the Power key to select.
  7. When the wipe the cache partition is complete, 'Reboot System now ' is highlighted.
  8. Press the Power key to restart the device.
If the issue is resolved after the method, it is evident that corrupted files and data caused it. However, if your keyboard still not functioning normally after the step, you can proceed to the next method.

Step 5: Backup all your files and reset your Galaxy S5
Since, all procedures you performed didn't fix the issue the last option that you can do is to reset your phone. This method is very effective especially if your device is experiencing serious software issue. But before you follow the steps be sure to create first a backup because all will be deleted. 
  1. Power down your Galaxy S5.
  2. Press and hold the Volume Up, Home and Power buttons at the same time until you see the Android on screen.
  3. Use Volume Down button to highlight 'wipe data/ factory reset' option and press the Power button to select it.
  4. Use Volume Down again to highlight 'Yes - delete all user data and press Power key to select it.
  5. Use the Power button to select 'Reboot System Now.'
  6. When the S5 restarts it should be completely wiped and ready to setup again.
I hope this post helps

Quick fix on Samsung Galaxy S4 stuck in 'Android System Recovery'

Quick fix on Samsung Galaxy S4 stuck in 'Android System Recovery' screen

Hello readers! For the past few months we received several emails coming from other users complaining about their device is having different types of performance-related issues . In this post, I'll tackle an email we received complaining that it's phone (Samsung Galaxy S4) stuck in 'Android System Recovery' screen. The fact, that the device is able to power on there is a possibility that this is just a minor glitch in the system. So, to troubleshoot this issue, here are the methods that you should do:

Step 1: Perform Soft reset
As I mentioned earlier, there is a possibility that a glitch in the system caused the issue on your phone. So, this time, we have to do the so-called battery-pull procedure or soft reset to refresh the memory of the device. Remove the battery of the phone and press its Power button to release all electricity in the hardware components. After you do so, power on again your Galaxy S4 and see if the issue will still occur, then try the next step and reset your phone.

Step 2: Perform Master reset 
Compare to other methods, this one is more complicated because all files saved on your phone will be deleted like: photos, contacts, videos, music and etc. So, before you can do the reset we suggest you to create a backup if it's possible because you cannot retrieve all of it once the steps is done. Here's how you do the reset:

  1. Turn off the phone completely.
  2. Press and hold the Volume Down, Home and Power buttons.
  3. Release the Power button when the phone vibrates but continue to holding the Volume Up and Home buttons.
  4. When the Android System Recovery appears, release both the Home and Volume Up buttons.
  5. Using the Volume Down key, highlight 'wipe data/ factory reset.'
  6. Press the Power button to select it.
  7. Using the Volume Down button again, highlight 'delete all user data.'
  8. Press the Power key to select it.
  9. Once the reset is complete, choose 'Reboot System Now.'
  10. Press the Power button to restart the device.
After the reset, power it on and see if your device stuck in Android System Recovery. If it is, then we suggest you to bring your phone to the nearest shop in your area so that the tech can check it for you.

Quick Fix on Galaxy S3 stuck in Samsung logo

By: Noy-Noy | Sunday, February 11, 2018

Quick Fix on Galaxy S3 stuck in Samsung logo

If your Samsung Galaxy S3 stuck in the logo and all the hardware buttons were not functioning without apparent reason, it seems like the system of your phone is experiencing the so-called system crashing. Meaning, the firmware and the other services of your Galaxy S3 stops working that is why your device could not successfully boots up and stuck in the logo. As a matter of fact, there are lots of possibilities that might triggered this issue, it could be the firmware was bugged, defective SD card or the user manipulated the software and caused the issue.

So, in this post, I'll discuss the same issue that we received from one of the emails complaining that their Galaxy S3 could no longer get past from the Samsung logo and all hardware buttons became unresponsive without apparent reason. We will try to isolate the problem by doing a step by step procedure on your phone until we can find a solution and fix the issue.

Here are the step by step procedures that you should do on your Samsung Galaxy S3

Step 1: Perform Soft reset
If you didn't tried performing a restart on your phone, then this would be the right time that you should do it. This method is called by many as the battery-pull procedure, wherein its main purpose is to refresh the memory of the phone and close all applications and other services running in the background. To do so, just remove the battery of the device and press the Power key for at least 10 seconds to discharge all stored electricity in the hardware components. After you do the method, try to turn your phone on again and see if it can successfully boots up. If not, proceed to the next step.

Step 2: Boot it in Recovery mode
In dealing with this issue, it is imperative to be sure that your phone doesn't have any damaged hardware components that might trigger the issue by booting it in recovery mode. This will power up all hardware components except its android interface, so, even if the device does have a software issue your phone will still boot up once you do the method. If it boots up successfully, try to wipe the system files and data so that fresher ones will be created. Here's how:

  1. Turn the device off.
  2. Press and hold the following three buttons at the same time: Volume Up key, Home key and Power key.
  3. When the phone vibrates, let go of the Power key but continue to press and hold the Volume Up and Home keys.
  4. When the Android System Recovery screen appears, release the Volume Up and Home keys.
  5. Press the Volume Down key to highlight 'wipe cache partition.'
  6. Press the Power key to select and wipe the cache.
  7. With 'Reboot System Now' highlighted, press the Power key to restart the device.
If, however, your device boots up and still unable to get past from the Samsung logo, then, we suggest you to seek assistance from the tech for your device firmware needs to be reflashed. 

Step 3: Perform Master reset (optional)
But if you really want to tinker your phone before bringing it to the shop, then you can do a reset on your Galaxy S3. The downside is, all files and data saved on your phone will be deleted, so, before you follow the steps be sure to create a backup. This is how you do the reset:
  1. Turn off the device.
  2. Press and hold the following three buttons at the same time: Volume Up key, Home key and Power key.
  3. When the phone vibrates, release the Power key but continue to press and hold the Volume Up key and Home key.
  4. When the Android System Recovery screen appears, release the Volume Up key and Home key.
  5. Press the Volume Down key to highlight 'wipe data/ factory reset.'
  6. Press the Power button to select.
  7. Press the Volume Down key to highlight 'delete all user data.'
  8. Press the Power button to select and start the master reset. When the master reset is complete 'Reboot system now' is highlighted.
  9. Press the Power key to turn and restart the device.

Quick fix on Samsung Galaxy Note 4 stuck in bootloop after system update

Quick fix on Samsung Galaxy Note 4 stuck in bootloop after system update

Hello readers! In this troubleshooting guide, I'll tackle one of the most common issues that Samsung Galaxy Note 4 users were experiencing for the past years, in which, called by many as the bootloop issue. In troubleshooting this problem, there are number of factors that might contribute that the device stuck in bootloop. It could be an incompatible app affects the firmware or the files and data was ruined during the update process. So, to start with the troubleshooting, here are the methods that you should perform:

Step 1: Boot your phone in Recovery mode and Wipe the cache partition
If the issue started after the update, there is a possibility that the system files and data was corrupted during the update and triggered the issue. Doing this method will verify if all the hardware components of your phone are all fine. Also, this will power up all hardware components of your device, so, if this is just a software-related issue, then your phone will boot up. Here's how:
  1. Turn off the Galaxy Note 4 completely.
  2. Press and hold the Volume Up and the Home keys together, then press and hold the Power key.
  3. When the Note 4 vibrates, release both the Home and Power keys but continue holding the Volume Up key.
  4. When the Android System Recovery shows on the screen, release the Volume Up key.
If the device successfully boots up in this mode, proceed to the next method and wipe the system cache partition. However, after deleting the system files and data but the issue still happening, then try the next method.

Step 2. Create a backup and perform a reset
In this procedure, we will have to bring the device back to its factory settings by erasing all files saved in the internal storage of your device. But the good thing about this method is, if your phone was bugged or has a serious firmware issue, then, through resetting there is a big chance that these issues will be fixed. This is how you do the reset:
  1. Turn off the Galaxy Note 4 completely.
  2. Press and hold the Volume Up and Home keys together, then press and hold the Power key.
  3. When the Note 4 vibrates, release both the Home and Power keys but continue holding the Volume Up key.
  4. When the Android System Recovery shows on the screen, release the Volume Up key.
  5. Using the Volume Down key, highlight 'wipe data/ factory reset' and press the Power key to select it.
  6. Now, highlight 'Yes - delete all user data' using the Volume Down key and press the Power key to begin the reset.
  7. When the master reset is complete, highlight 'Reboot System now' and hit the Power key.
  8. The Note 4 will restart but it will be longer than usual. When it reaches the Home screen, then begin your setup.
However, if the issue still happening after the reset, then, your last option is to seek assistance from the expert or bring it to the nearest shop in your area.

Quick fix on Samsung Galaxy S5 "Process system isn't responding" error

By: Noy-Noy | Saturday, February 10, 2018

Quick fix on Samsung Galaxy S5 "Process system isn't responding" error

The "Process system isn't responding" error is rampant not just in Samsung but to all variants of android devices available in the market today. Once this error message appears on your phone screen, it means that the system is crashing and there are tons of factors to consider that might causing this issue. It could be due to bad update or the system files and data had been corrupted that could no longer be loaded to the firmware and triggered the error message to  show up on the screen.

So, in this post, I'll discuss the same issue and consider all possibilities that might caused the error message to show up until we can fix the stop this issue on your phone. These are the steps that you need to perform:

Step 1: Perform the Battery-pull procedure
In dealing with this type of problem we have to eliminate the suspicion that a minor glitch in the system caused problem. So, what we have to do now is to perform the so-called battery pull procedure or some users called it as the "Soft reset." This will refresh the memory of the phone and close all apps running in the background, so, if a system glitch is the reason and caused the issue, then, this method is very effective. Remove the battery from the device and press the Power key for 10 seconds to discharge all electricity stored in the hardware components.

After you do so, turn on your phone and see if the error message will still appear. If so, proceed to the next method.

Step 2: Unmount the SD card from your Galaxy S5
If performing soft reset is not helping the issue the next thing that we want you to do is to verify if your SD card is corrupted or not. If it is, try using another SD card and see if the error message will still show up. If won't, then obviously a defective SD card caused it. However, if the SD card is fine and the issue still happening, then try the next method.

Step 3: Perform factory reset
If nothing seems working in those 1st and 2nd method that you performed on your phone, then all you need to do is perform a reset. This will bring your phone back to its original form by deleting all saved files data saved in the internal storage. So, before you follow the step be sure that you create a backup or transfer all your files to your SD card or personal computer so that you can restore all of it if if the problem is fixed. Here's how you do the reset:

  1. Power down the Galaxy S5.
  2. Press and hold the Volume Up, Home and Power buttons together until you see the Android on screen.
  3. Use Volume Down to highlight the 'wipe data/ factory reset option and press the Power button to select it.
  4. Use Volume Down again to highlight ' Yes- delete all user data and press the Power button to select it.
  5. Use the Power button to select Reboot system now.
  6. When the S5 restarts it should be completely wiped and ready to set up again.
However, after you do the reset and the error message still pops-up, then the last option that you should do is to seek assistance from the expert and to be sure what really the issue is.

Quick fix on Samsung Galaxy S4 Google Play Store stops working after system update

By: Noy-Noy | Friday, February 9, 2018

Quick fix on Samsung Galaxy S4 Google Play Store stops working after system update

One of the factors that app issue occur in the device is when the files and data had been outdated especially if the software had been updated. In this troubleshooting guide, I'll be dealing an issue sent to us by one of the Samsung Galaxy S4 owners complaining that the Google Play Store app is not anymore responding after the system update. So, what we have to do now is to investigate what caused it and consider all possibilities until we can formulate a solution and fix the issue.

Here are the steps that we would like you to do

Step 1: Wipe the System Cache partition
In this troubleshooting method, we have to eliminate the suspicion that corrupted system files and data caused the issue on your phone. We have to erase all old files and data stored in the directory so that compatible ones will be replaced and could run smoothly to the new system. Although there is no assurance if the issue will be fixed after you clear the cache partition but there were reports from other users saying that after deleting the old files and data in the system the device function normally. So, to wipe the cache partition follow these steps:

  1. Press and hold the following three buttons: the Volume Up, Home and Power buttons.
  2. Release the Power button when the phone vibrates but continue to press and hold the Home and Volume Down buttons.
  3. When the Android System Recovery appears, release both the Home and Volume Up buttons.
  4. Using the Volume Down button, highlight 'wipe cache partition.'
  5. Press the Power button to select the option.
  6. The phone will automatically restart once the cache data is wiped out.
After the method, use your phone again and observe closely if the Play Store app will function normally. If the issue still happening, proceed to the next step.

Step 2: Verify if the Play Store app is updated
Since, the issue still happening after wiping the cache partition, then we have proceed to next method by checking if the app is updated. Based on our experienced there were lots of reports from other users saying that after the app has been updated the Play Store app works normally again. That being said, here's how to check and update the app.
  1. From the Home screen, tap the Menu key.
  2. Tap Settings then More tab.
  3. Choose Application manager from the options.
  4. If necessary, swipe left or right to the appropriate tab; you need to choose the All tab.
  5. Scroll down a bit and find Google Play Store.
  6. Tap Google Play Store to open its manager.
  7. Tap Uninstall update button.
  8. Reboot the phone to make sure the change will be implemented.
  9. Run the Play Store again.
Step 3: Master reset your phone
However, after checking and updating the app but the app still not working there is a possibility that your device was bugged or experiencing a serious firmware issue. This time, your last resort is to reset your Galaxy S4 but before you can do that be sure to transfer all your important files to your SD card or personal computer because all of it will be deleted. This is how you reset your phone:
  1. Turn the phone off.
  2. Press and hold the Volume Up, Home and Power buttons.
  3. Release the Power button when the phone vibrates but continue holding on to the Volume Up and Home buttons.
  4. When the Android System Recovery appears on the screen, release the Volume Up and Home keys.
  5. Using the Volume Down key, highlight 'wipe data/ factory reset.'
  6. Press the Power button to select it.
  7. Using the Volume Down button again, highlight 'delete all user data.'
  8. Press the Power key to select it.
  9. Once the reset is complete, choose 'Reboot system now.'
  10. Press the Power button to restart the phone.
I hope after you do the reset the issue will be fixed.

Quick fix on Samsung Galaxy S3 can't attach image on Messenger and "Unfortunately, Messenger has stopped'error appears

Quick fix on Samsung Galaxy S3 can't attach image on Messenger and "Unfortunately, Messenger has stopped'error appears  

As what I've always saying from my previous articles, if this error message "Unfortunately, Messenger has stopped working" appears on the screen it means that the app is crashing. It could be the app's cache and data had been outdated especially if you installed a recent system on your Galaxy S3.

So, in this troubleshooting guide, we will discuss one of the most common issues that our readers sent to us. According to them, that their device refused to attach photos in Messenger and if they have to force attach a photo the error message will automatically pop-up on the screen without apparent reason. In this instance, all we need to do is to isolate all possibilities until we can find a solution and resolve the problem.

Here are the Step by Step procedures that you should perform 

Step 1: Reboot your phone in Safe mode
Sometimes, due to some incompatible apps running in the system the firmware could no longer function normally and triggered performance-related issues in the device. This time, we will try to isolate the issue by booting your phone in safe mode. Meaning, only the pre-installed apps will be running in the system while the third-party ones will be disabled temporarily. So, while in this state and you could already attach photos and the error message won't show up, then, it is evident that a culprit is causing it. Find that app and uninstall to fix the problem.
  1. Turn off your Galaxy S3 and wait for a few seconds.
  2. Turn the phone on.
  3. When the Samsung logo appears, press the Volume Down key.
  4. Release it once you enter the Safe mode.
  5. You will see label that says 'Safe mode' in the bottom left corner of the screen.
However, if the method is not helping the issue, proceed to the next step.

Step 2: Try to reset your Messenger app
This time, we have to eliminate the suspicion that outdated app's cache and data is causing the issue. In other words, we will have to delete all old cache and data stored in the app to be sure that all of it are new and could run smoothly once you launch again the app. Here's how:
  1. From the Home screen, tap the Menu key.
  2. Tap Settings.
  3. Scroll to and tap Application manager.
  4. Swipe left to choose All tab.
  5. Scroll to and tap Messenger.
  6. Tap Clear Cache button.
  7. Tap Clear Data button.
  8. Tap OK.
After you do the reset, launch again your app and see if the issue still persists. If not, then, an outdated cache and data caused the issue. However, if the device still function the same, follow the next step.

Step 3: Check if your Messenger app is up to date
In dealing with this type of problem it is imperative that you should check if a certain app you are using is updated. Because if not, that may be the factor that the issue is happening on your phone. So, the best thing that you should do now is to verify if the Messenger needs to be updated. 
  1. From the Home screen, tap Apps.
  2. Tap Play Store.
  3. Tap the Menu key then Select Settings.
  4. Tap auto-update apps.
  5. Tap the desired app you want to update.
But if the App is up to date and you're still unable to attach image/photos and the error message still pops-up, then you don't have to choice but to perform Factory reset. Meaning, you have to bring the device back to its original form by erasing all downloaded apps and personal files and data saved on your phone. The good thing is, there is a big chance that the issue will be fixed after you do this method. However, before you follow the steps create first a backup for all your files so that you can restore it easily when the issue is resolved. This is how you do the reset:
  1. From the Home screen, tap the Menu button.
  2. Choose Settings.
  3. Tap on accounts tab and choose Backup and Reset.
  4. Tap Factory Data Reset.
  5. Tap Reset device.
  6. Touch Delete all.
I hope after all the methods your phone will function normally.

Quick fix on Samsung Galaxy Note 4 battery drain fast issue

By: Noy-Noy | Wednesday, February 7, 2018

Quick fix on Samsung Galaxy Note 4 battery drains fasts issue

Battery drain issue is not new in Samsung Galaxy Note 4 and there are number of factors needs to consider why the battery is draining fast. As a matter of fact, we received hundreds of emails coming from our readers complaining that their battery is functioning abnormally. So in this post, we have to verify all possibilities that might triggered this issue and consider all factors so that we can determine what makes your battery to drain faster.

This is how to troubleshoot battery-drain issue

Step 1: Check if the battery is swollen
In dealing with this type of issue, it is imperative that you should check if the battery is defective and caused the issue on your phone. Remove the battery from your device and lay it on the table or in any flat surface and try to flick it. If it spins freely, then, your battery is swollen and it needs to be replaced because it is already defective.

However, if the battery didn't spin after you flicked, there is a chance that the apps running in the system caused the problem, proceed to the next method.

Step 2: Close some apps running in the system
More often than not, if you have tons of heavy apps running in the system simultaneously that would be the reason that your battery is draining fast. So, this time, all you need to do is to check it and close some of it and observe if the problem still persist after you do so. Here's how:

  1. From Home screen, tap Recent apps button.
  2. To switch between apps, scroll to and tap Desired app.
  3. To close an app, tap X icon on the desired app.
  4. To close all apps, tap Close all icon.
After closing some of the apps, use again your phone and see if the issue still persist. If so, then try the next method.

Step 3: Reset your Galaxy Note 4
Since, closing some apps is not helping the issue, so, the last thing that you should do is to do a reset your phone. The good thing about doing this method is, if your phone is experiencing a serious firmware issue, there is a big chance that it will be fixed. But before you do the reset we recommend you to transfer all your personal files to your SD card or personal computer because it will be deleted. This is how you reset your phone:
  1. Turn off the Galaxy Note 4 completely.
  2. Press and hold the Volume Up key and the Home keys together, then press and hold the Power key.
  3. When the Note 4 vibrates, release both the Home and and Power keys but continue to press and hold the Volume Up key.
  4. When the Android System Recovery screen appears, release the Volume Up key.
  5. Using the Volume Down key, highlight 'wipe data/ factory reset.'and press the Power key to select it.
  6. Now, highlight 'Yes -delete all user data' using the Volume Down key and press the Power key to select it.
  7. When the master reset is complete, highlight 'Reboot system now' and hit the Power key.
  8. The Note 4 will restart but it will be longer than usual. When it reaches the Home screen, then begin your setup.
I hope this helps

Quick fix on Samsung Galaxy S5 Black Screen of Death (BSoD) issue

By: Noy-Noy | Tuesday, February 6, 2018

Quick fix on Samsung Galaxy S5 Black Screen of Death (BSoD) issue

The Black Screen of Death (BSoD) is one of the rampant issues that android users were always complaining about for several years now. Even though how powerful and elegant your device is there is still a chance that this issue will occur on your phone. So, in this troubleshooting guide we have to discuss the email we received from one of the Samsung Galaxy S5 users saying that the device screen went black and become unresponsive but the blue light above is blinking.

As a matter of fact, there are lots of factors to consider that the device is experiencing the Black Screen of Death (BSoD). It could be a system glitch, an incompatible app that affect the firmware or the phone itself has a hardware problem. So, to be sure what caused it, we need to isolate the issue and consider all possibilities and rule-out each one of them until we can fix resolve the issue.

Here are the troubleshooting steps that you should do

Step 1: Perform Battery-pull procedure
Sometimes, it is because of so many apps running simultaneously there is a chance that the system will be stressed-out and caused it to crash. So, what we recommend you to do now is perform soft reset by removing the battery and press the Power key for 10 seconds to release all stored electricity in the hardware components. After you performed the method put it back the battery and try to power on your phone.

If the device successfully boots up, then a minor glitch is caused the issue. However, if your Galaxy S5 still refused to turned on, proceed to the next step.

Step 2: Attempt to boot it in Safe mode
Assuming that the battery is fine and fully charge the next thing that you should do is to restart it in safe mode. This will help you determine if a third-party app prevents the system from booting up through disabling temporarily all downloaded applications in the system. If it turned on while in this mode, it is evident that an app caused it and we suggest you to find that one and uninstall it. Here's how:
  1. Turn the device off.
  2. Press and hold the Power key.
  3. When 'Samsung Galaxy S5' appears on the screen, release the Power key.
  4. Immediately after releasing the Power key, press and hold the Volume Down key.
  5. Continue to hold the Volume Down key until the device finishes restarting.
  6. Safe mode will display in the bottom left corner of the screen.
  7. Release the Volume Down key when you see Safe mode.
Step 3: Boot it in Recovery Mode
Since, the device still won't turn on even in safe mode, so, this time, try to restart it in recovery mode. We have to check if the hardware components are all fine and capable to boot up in this mode. Through recovery mode the hardware components will be powered up without loading its android interface. If your phone turned on in this mode, you can proceed to the next step and wipe the system cache partition. This is how you boot it in recovery mode:
  1. Turn off the device.
  2. Press and hold the following three buttons: Volume Up, Home and Power keys.
  3. When the phone vibrates, release the Power key but continue to press and hold the Volume up and Home keys.
  4. When the Android System Recovery screen appears, release the Volume Up and Home keys.
  5. Press the Volume Down key to highlight 'wipe cache partition.'
  6. Press the Power key to select.
  7. When the wipe cache partition is complete, 'Reboot system now' is highlighted.
  8. Press the Power key to restart the device.
However, if booting in recovery mode and clearing the cache partition is not helping the issue, then, it's time for you to seek assistance from the tech for your Galaxy S5 might experiencing hardware problem. 



Samsung Galaxy S4 app crashing after installing an update

By: Noy-Noy | Monday, February 5, 2018

 Samsung Galaxy S4 app crashing after installing an update

Application crashing after an update is common and not just Samsung Galaxy S4 is experiencing this type of problem but other high-end devices as well. Mostly, this issue is happening if the app's cache and data had been ruined during the update and the firmware is having a hard time recognizing it that is why it crashes without apparent reason.

So, in this article, I'll walk you through to the troubleshooting steps that you should do on your phone so that you can have an idea if you can encounter this issue in the future. We will try to isolate all possibilities and rule out each one of them until we can fix the problem.

Here's how to troubleshoot Apps crashing issue 

Step 1: Bring back the App to its default settings
As I mentioned earlier, this issue may be caused by corrupt cache and data in the app and the best thing that you should do now is to reset it. Meaning, all old files and data that the app is using will be deleted and fresher ones will be deleted. Here's how:

  1. From Home screen, Tap the Menu key.
  2. Tap Settings.
  3. Tap the More tab.
  4. Tap Application Manager.
  5. Swipe to the All screen.
  6. Tap the desired app.
  7. Tap Clear data and tap OK.
  8. Tap Clear cache.
After resetting the app, launch it again and see if it will still crashed. If so, then try the next step.

Step 2: Wipe the System Cache Partition
Unlike to the previous procedure, this one will delete the overall caches in the device that may be corrupted during the update process and caused the problem. Don't you worry, all your personal files saved in the internal storage will remain intact and only the files and data in the partition will be deleted. 
  1. Turn off the device.
  2. Press and hold the following three buttons at the same time: Volume Up key, Home key and Power key.
  3. When the phone vibrates, let go of the Power key but continue to press and hold the Volume Up key and the Home key.
  4. When the Android System Recovery screen appears, release the Volume Up key and Home keys.
  5. Press the Volume Down key to highlight 'wipe cache partition.'
  6. Press the Power key to select it.
  7. After the wipe cache is complete, press the Power key to select reboot system now.
  8. Press the Power key to select. The phone will automatically restart after the cache is wiped.
Step 3: Create a backup and reset your phone
However, if clearing the system cache partition didn't fix the issue, then the last option that you should do is to perform factory reset. In other words, all personal files and data in the device including apps that you downloaded will be all deleted. But the good thing is, once you have to do this method all bugs and other firmware-related issues will be fixed. But before you perform the steps, be sure to create first a backup. 
  1. Turn off the device.
  2. Press and hold the following three buttons at the same time: Volume Up key, Home key and Power key.
  3. When the phone vibrates, release the Power key but continue to press and hold the Volume and Home keys.
  4. When the Android System Recovery screen appears, release the Volume Up and Home keys.
  5. Press the Volume Down key several times to highlight 'wipe data/ factory reset.'
  6. Press the Power button to select.
  7. Press the Volume Down key until 'delete all user data' is highlighted.
  8. Press Power button to select and start the Master reset.
  9. When the Master reset is complete, 'Reboot system now' is highlighted.
  10. Press the Power key to restart the device.
I hope after you do the reset your phone will function normally.

Quick fix on Samsung Galaxy S3 "Unfortunately, Gallery has stopped working" issue

By: Noy-Noy | Sunday, February 4, 2018

Quick fix on Samsung Galaxy S3 "Unfortunately, Gallery has stopped working" issue

Like any other android devices, Samsung Galaxy S3 is also experiencing various of performance-related issues since it was released several years back. In this article, I'll be discussing the complaint we received recently from one of our readers saying that an error message 'Unfortunately, Gallery has stopped working' appears once the Gallery app is launched.

Based on our experience this error message appears on the screen if the Gallery app is crashing. The good thing is, this is just a minor problem and no need for you to bring the device to the tech and let it fix the issue. In this instance, we have to isolate the issue through step by step procedure until we can determine what caused it and resolve the problem. Here are the steps that we suggest you to perform:

Step 1: Clear the Gallery Cache and data
Sometimes, if the cache and data of the app are obsolete that could be one of the reasons to consider that the Gallery app crashed when you have to launch it. So, to eliminate that suspicion what we have to do now is to delete its cache and data so that fresher ones will be created. Here's how:

  1. From any Home screen, Tap Menu key.
  2. Tap Settings.
  3. Tap the More tab.
  4. Tap Application manager.
  5. Swipe left or right to display contents of the All tab.
  6. Tap the desired application.
  7. Tap Clear data and then tap OK.
  8. Tap Clear Cache.
After the method, launch again your app and see if the error message will still show up. If that doesn't solve the issue, proceed to the next step.

Step 2: Try to delete the System cache partition
This method is similar to the first one you performed on your phone the only difference is that you have to delete the device system files and data or the one responsible that your phone run smoothly every time you turn it on. Don't you worry, only the files and data in the partition will be deleted and your important files will remain intact. 
  1. Turn off the device.
  2. Press and hold the following three buttons at the same time: Volume Up key, Home key and Power key.
  3. When the phone vibrates, let go of the Power key but continue to press and hold the Volume Up key and Home key.
  4. When the Android System Recovery screen appears, release the Volume Up key and Home keys.
  5. Press the Volume Down key to highlight 'wipe cache partition.'
  6. Press the Power key to select and wipe the cache.
  7. With 'Reboot system now' is highlighted, press the Power key to restart the device.
If the error message still appears after the clearing the system cache partition, jump over to the next method.

Step 3: Master reset your phone
This method is very effective especially if the device has a firmware-related issue. It will bring back your phone to its default settings and all your personal files will be erased once you do the reset. So, before you follow the steps, we recommend that you should transfer all your files and data to your computer or SD card to easily restore all of it if the issue is resolve.
  1. Turn off the device completely.
  2. Press and hold the following three buttons at the same time: Volume Up key, Home key and Power key.
  3. When the phone vibrates, release the Power key but continue to press and hold the Volume Up key and the Home key.
  4. When the Android System Recovery screen appears, release the Volume Up and Home keys.
  5. Press the Volume Down key to highlight 'wipe data/ factory reset.'
  6. Press the Power to select it.
  7. Press the Volume Down key to highlight 'delete all user data.'
  8. Press Power button to select and start the master reset. When the master reset is complete, 'Reboot system now' is highlighted.
  9. Press the Power key to restart the device.

Quick fix on Samsung Galaxy Note 4 keeps locking up and rebooting after an update

By: Noy-Noy | Saturday, February 3, 2018

Quick fix on Samsung Galaxy Note 4 keeps locking up and rebooting after an update

Hello readers! In this troubleshooting guide I'll be discussing one of the most common issues that Samsung Galaxy Note 4 users were always complaining, which is the rebooting and locking up problem after the update.  As a matter of fact, there are lots of factors to consider that might contribute that this issue occur. It could be caused by corrupt system, faulty battery and an incompatible app that you have downloaded on your device. So, to troubleshoot this problem all you need to do is to perform the steps listed below.

Step 1: Charge your phone until full
Before you perform any troubleshooting on your Galaxy Note 4 it is imperative that you should charge your phone first to be sure that there's sufficient energy stored in the battery that could power up the hardware components and able to turn on when you do so. While it is connected let the device charge until the battery is full and proceed to the next method.

Step 2: Restart in Safe mode
When the battery is already full the next thing that you should do is to boot it in safe mode. This is a diagnostic state wherein all third-party apps will be disabled temporarily and only the built-in ones will  be running in the system. If the device function normally while in this mode, then there's an app you need to find and uninstall to resolve the issue. Here's how:

  1. Turn off the phone completely.
  2. Press and hold the Power key and Volume Down key.
  3. When the phone starts to boot, release the Power key but continue holding the Volume Down key until the phone finished restarting.
  4. Safe mode will be displayed at the lower left corner, you may release the Volume Down key now.
If the issue still happening while in this mode, move to the next step.

Step 3: Delete the System Cache Partition
Although there is no assurance if the issue will be fixed after clearing the cache partition but there were reports from other users saying that after performing the method the device starts to function normally. So, what we have to do now, is to delete those old files and data stored in the directory of the phone so that the device can create newer ones. 
  1. Turn off your Galaxy Note 4.
  2. Press and hold the Volume key, Home key and Power key.
  3. When the phone vibrates, release both Home and Power keys but continue holding the Volume Up key.
  4. When the Android System recovery screen appears, release the Volume Up key.
  5. Using the Volume Down key, highlight the option 'Wipe cache partition' and press the Power key to select it.
  6. When wiping the cache partition is finished, highlight 'Reboot system now'and hit the Power key.
So, after you do the method use again your phone and observe if the problem still persists, if so, then you don't have a choice but to reset your phone.

Step 4: Perform Master reset
If the device still not functioning normally after clearing the cache partition, then there is a chance that your phone was bugged or experiencing a serious firmware issue. In this instance, all you need to do is to reset your Galaxy Note 4. But before you can do the reset be sure to create a backup for all your files because it will be erased after the method. 
  1. Turn off the Galaxy Note 4 completely.
  2. Press and hold the Volume Up key, Home key and Power key together.
  3. When the Note 4 vibrates, release both the Home and Power keys but continue to press and hold the Volume Up key.
  4. When the 'Android System recovery screen appears, release Volume Up key.
  5. Using the Volume Down key, highlight 'wipe cache/factory reset and press the Power key to select it.
  6. Now, highlight 'Yes- delete all user data using the Volume Down key and press the Power key to begin the reset.
  7. When the master reset is complete, highlight 'Reboot system now' and hit the Power key.
  8. The Note 4 will restart but it will be longer than usual.When it reaches the Home screen, then begin your setup.

Quick fix on Samsung Galaxy S5 S Health app not counting steps after installing system update

Quick fix on Samsung Galaxy S5 S Health app not counting steps after installing system update

Application issue in android devices is rampant especially if the system has been updated. Although system update may fix problems but sometimes this could be one of the factors as well that issues will persist in the device. In this troubleshooting guide, I'll be tackling the problem sent by one of our readers complaining that the S Health app is not anymore counting steps after updating its Samsung Galaxy S5.

Mostly, this type of issue occur if the app's cache and data had been corrupted during the process. The good thing is, this might be a minor problem and it could be fixed through simple procedures.

Here are the procedures we suggest your to do on your phone

Step 1: Clear the S Health Cache and data
As I mentioned earlier, it's not far that the app's cache and data may be corrupted during the process and caused the S Health app to function abnormally. So, what we have to do now is to reset your app, meaning, we have to delete all old caches and data so that newer ones will be created.

  1. From the Home screen, tap Apps.
  2. Scroll to and tap Settings.
  3. Scroll to and tap Application manager.
  4. Scroll to and tap All tab.
  5. Tap Clear Data.
  6. Tap Clear Cache.
  7. Tap Ok.
After you reset the app, try to launch it again and see if the issue persist. If it is functioning normally, then corrupted cache and data triggered the issue. However, if your S Health app still not unable to function normally, proceed to the next procedure.

Step 2: Delete the System cache partition
Clearing the system cache partition is recommended to all android users especially after installing the latest software version. Doing this method, will remove all old caches stored in the directory that might causing the issue. After you do the step, your device will restart much longer than usual because it is creating newer files and data that is compatible to the new system. So, if obsolete caches triggered the problem, then after wiping the cache partition your app will work normally. Here's how:
  1. Turn off your Galaxy S5.
  2. Press and hold the Volume Up, Home and Power buttons.
  3. When the phone vibrates, let go of the Power key but continue to press and hold the Volume Up and Home keys.
  4. When the Android System recovery screen appears, release the Volume Up and Home keys.
  5. Press the Volume Down key highlight 'Wipe cache partition.'
  6. Press the Power key to select it.
  7. When the wipe partition is complete, 'Reboot System now' is highlighted.
  8. Press the Power key restart the device.
Step 3: Backup all your files and reset your phone (optional)
However, after wiping the cache partition and your S Health still functions the same, then you don't have a choice but to do a reset. But before you do so, we recommend you to create a backup for all your saved files because it will be deleted once you proceed to the steps. This is how you reset your phone:
  1. Turn off the device.
  2. Press and hold the following three buttons at the same time: Volume Up key, Home key and Power key.
  3. When the phone vibrates, release the Power key but continue to press and hold the Volume Up key and Home key.
  4. When the Android System recovery screen appears, release the Volume Up key and Home key.
  5. Press the Volume Down key several times to highlight 'wipe data/factory reset.'
  6. Press Power button to select.
  7. Press the Volume Down key until 'Yes -delete all user data'is highlighted.
  8. Press the Power button to select and start the master reset.
  9. When the master reset is complete, 'Reboot system now' is highlighted.
  10. Press the Power key to restart the device.


Quick fix on Samsung Galaxy S4 unable to turn on after the update but blue light keeps flashing

By: Noy-Noy | Friday, February 2, 2018

Quick fix on Samsung Galaxy S4 unable to turn on after the update but blue light keeps flashing

If the device is unable to turn on after the update but the LED above the screen is flashing there is a chance that the system is crashing. More often than not, this problem is caused by corrupted files and data or there's an app preventing the device from booting up. On the other hand, this symptom can be triggered as well if the device was dropped to a hard surface or has a history of liquid damage. So, in this post, we will have to determine all possibilities that might trigger the issue until we can formulate a solution and fix it if possible.

Here's the step by step troubleshooting that you should do on your Samsung Galaxy S4

Step 1: Perform Battery-pull procedure
If you didn't tried restarting your phone, then this is the right time that you should do it. Some users called this as "Soft reset", meaning, you have to remove the battery of the device to refresh its memory and close all apps running in the background. Once the battery is removed, press and hold the Power key for 10 seconds to release all stored electricity in the hardware components. After you do so, turn on your phone and see it it will, if not, jump over to the next step.

Step 2: Be sure that the battery is fully charge
In this method, we need to be sure its not an empty battery is causing the problem by connecting it to the charger and see if it is responding. If it is, leave the device until the battery is full and perform again the first procedure while it is connected to the charger. But if your phone still unable to power on, proceed to the next method.

Step 3: Attempt to boot your phone in Safe mode
Since, the system has been updated its not far that some of the apps were having issues due to the newly installed firmware and might preventing the firmware from booting up. So, through this mode, all third-party apps won't be loaded temporarily and only the pre-installed will be running in the system. If the device turn on while in this mode, then a rogue app is causing it. Find that one and uninstall each app you have downloaded starting from the recent one you have installed until the problem is resolved.

  1. Turn off your device.
  2. Press and hold the Power button.
  3. Once the Samsung Galaxy S4 logo appears on the screen, release the Power button.
  4. As soon as you release the Power button, press and hold the Volume Down key.
  5. Continue holding the Volume Down key until the phone has completed the reboot process.
  6. If you can read 'Safe Mode' at the bottom left corner of the screen, release the Volume Down key. Otherwise, repeat the until you can boot the phone in Safe mode.
However, if booting in Safe mode still unsuccessful, proceed to the next procedure.

Step 4: Wipe the System Cache Partition via Recovery mode
In this instance, we have to boot your phone in recovery mode to verify if all hardware components are all fine. So, even if the device does have a serious firmware problem your phone will still boot up once you perform this method. If your S4 successfully turned on in this mode, you can proceed to the next method by wiping the system cache partition so that newer files will be created. Here's how:
  1. Press and hold the Volume Up, Home and Power buttons.
  2. Release the Power button when the phone vibrates but continue holding on to the Volume Up and Home buttons.
  3. When the Android System recovery screen appears, release both Home and Volume Up buttons.
  4. Using the Volume Down key, highlight 'Wipe cache partition.'
  5. Press the Power button to select the option.
  6. The phone will automatically restart once cache data are wiped out.
Step 5: Reset your Samsung Galaxy S4
However, if the device boots up in recovery mode but refused to restart after wiping the cache partition, then the device might experiencing a serious-software issue. In this case, the best thing that you should do is to reset your phone. Remember, once you follow the steps and reset your phone all your saved files and data will be deleted. But the good thing is, there is a big chance that the issue will be fixed once you do the reset.
  1. Turn the phone off completely.
  2. Press and hold the Volume Up, Home and Power buttons.
  3. Release the Power button when the phone vibrates but continue holding on to the Home and Volume Up buttons.
  4. When the Android System recovery appears, release both the Home and Volume Up buttons.
  5. Using the Volume Down key, highlight 'Wipe data/ factory reset.'
  6. Press the Power button to select it.
  7. Using the Volume Down button again, highlight 'delete all user data.'
  8. Press the Power key to select it.
  9. Once the reset is complete, choose 'Reboot system now.'
  10. Press the Power button to restart the phone.
But if the device still unable to turn on after the reset, bring it to the nearest accredited shop in your area and let the tech check it for you.


Quick fix on Samsung Galaxy S3 fast battery drain issue

Quick fix on Samsung Galaxy S3 fast battery drain issue

Battery draining issue is one of the most common problems that android users were always complaining. If the battery drains fast without any apps running in the background, then it is evident that the battery is defective and you can replace it to resolve the problem. However, if the battery is fine and its draining fast, it could be caused by number of apps running in the background. So, in this article, we have to isolate the issue by considering all possibilities to determine what caused the battery to function abnormally. Here are the methods that you should do:

Step 1: Do a soft-reset on your Galaxy S3
Assuming that the battery is fully-charge the first thing that you should do is to perform a soft reset or many called it "battery-pull" procedure. This method will close all apps running in the background and refresh the memory of the phone. So, if the issue is caused by number of apps running in the system, then the issue will be fixed after you do this method. After removing the battery of your S3, press the Power button for 15 seconds to release the electricity from the hardware components and put it back and power it on. While in this state, observe closely if the battery still drains fast. If so, proceed to the next step.

Step 2: Try to wipe the system cache partition
Sometimes, due to corrupted system caches the device is unable to run smoothly and might affect some of the features and caused some performance-related issues. So, this time, we will have to delete the temporary files stored in the directory so that newer ones will be created. Although there is no assurance that the issue will be fixed but there were reports from other users saying that after they performed the method the issue is gone. To begin, follow these steps:

  1. Turn off your Galaxy S3.
  2. Press and hold the following three buttons at the same time: Volume Up key, Home key and Power key.
  3. When the phone vibrates, let go of the Power key but continue to press and hold the Volume Up key and Home key.
  4. When the Android system recovery screen appears, release the Volume Up and Home keys.
  5. Press the Volume Down key to highlight 'wipe cache partition.'
  6. Press the Power key to select and wipe the cache.
  7. With 'Reboot system now' highlighted, press the Power key to restart the device.
If the battery is already functioning normally after the procedure, it is evident that corrupted caches caused the issue. However, if the problem persist after the method, jump over to the next step.

Step 3: Perform a reset on your phone
Since, the issue still happening after wiping the system caches the last thing that you should do is to perform a reset. You can create first a backup for all your important files by transferring it to your SD card or personal computer because all will be deleted once you proceed to the steps. Here's how:
  1. From the Home screen, tap the Menu button.
  2. Choose Settings.
  3. Tap on Accounts tab and choose Backup and Reset.
  4. Tap Factory data reset.
  5. Tap Reset device.
  6. Touch delete all.
But after the reset and the issue still persist, then your battery may be defective, you can purchased a new one or bring your device to the nearest shop in your area and let the tech check it for you.
 

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