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Samsung Galaxy Note 3: Remove / Uninstall Samsung KNOX [Android 4.4]

By: Harold Hisona | Thursday, September 18, 2014

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Early batches of Samsung Galaxy Note 3 that were released running Android 4.3 came packed with Samsung KNOX, the company's mobile security suite. But due to the fact that only a few welcomed it, Samsung decided to allow users to remove or uninstall it from their devices after Android 4.4 KitKat.

If you got a unit with Android 4.3 and you updated it to 4.4, Samsung KNOX is still in your phone as it will not be uninstalled automatically. You have to remove it yourself and this post with guide you through.


Uninstall Samsung KNOX


After the KitKat update, KNOX can be installed like any other third-party apps, here's how…
  1. From the Home screen, tap the Apps icon.
  2. Tap the KNOX icon. 
  3. From the KNOX home screen, tap the Menu key.
  4. Tap KNOX Settings.
  5. Touch About KNOX, and then Uninstall.
  6. You will be asked if you want to backup your KNOX data during the installation process. To backup your data tap Back up now, then OK.
  7. Enter  your password and tap Continue.
  8. Tap Next.
  9. Tap OK to uninstall KNOX. 

Your data will be saved in your phone's internal storage inside the folder labeled 'Knox'.

Hide Samsung KNOX Icon


After you opened KNOX and you're presented with an Install link, it means that the application hasn't been installed on your device. In this case, all you can do is hide the icon:
  1. From the Home screen, touch the Menu key.
  2. Tap Hide applications. 
  3. Touch KNOX.
  4. Tap Done.

That's it, the Samsung KNOX icon will be hidden.
 

Need Help?

There are three easy ways to get help:
1. email me at harold@droidista.com
2. join the Smartphone Support community where I often hang out
3. talk to me through the chat widget at the lower-right corner of this page or by visiting this page.


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