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Samsung Galaxy S3 Error: "Unfortunately, Gallery has stopped"

By: Harold Hisona | Monday, January 6, 2014

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Many got excited when the Android 4.3 Jelly Bean update for the Samsung Galaxy S3 was rolled out later last year. But great expectations are often the cause of a nasty frustration. It didn't take long before owners found out that their beloved phones were flooded with bugs, glitches and problems after the update.

One of the most common problems Galaxy S3 owners faced after the 4.3 update is the Gallery app that keeps crashing. Many said the app just closes and brings them back to the Home screen when  they're viewing photos, while there were also those who said they were getting the error message "Unfortunately, Gallery has stopped."
There are a lot of variations to this problem, however, if you get this one every time you open the Gallery app, here's what you need to do:
  1. Pull the Notification Bar down.
  2. Tap the Settings icon located in the upper-right corner.
  3. Tap More tab, and then Application Manager.
  4. Swipe left or right to choose All tab.
  5. Scroll to and tap Gallery.
  6. Tap Force Stop button.
  7. Tap Clear Cache.
  8. Tap Clear Data, and then OK.
You are NOT going to lose any of  your pictures when you do this, so it's safe. However, it's always recommended to backup your important photos every now and then.
 

Need Help?

There are three easy ways to get help:
1. email me at harold@droidista.com
2. join the Smartphone Support community where I often hang out
3. talk to me through the chat widget at the lower-right corner of this page or by visiting this page.


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