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Galaxy S3 Keyboard lags and freezes after Android 4.3 JB update

By: Harold Hisona | Thursday, March 20, 2014

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One of our customers in the shop today was a Galaxy S3 owner who was experiencing some lags when using the Samsung Keyboard. According to her the problem started in December when she updated her phone to Android 4.3 Jelly Bean. She thought it would be gone but she was wrong. This proves that problems like this should be addressed as soon as they manifest or they will bug you every day.

I wanted to see the problem myself, so with her sitting beside me, I tried texting and the keyboard froze for about 4 seconds and there were delays when typing. At first, the Messaging app was my prime suspect, so I launched the Email app and wrote a dummy email just to use the keyboard; it didn't freeze but there was still delays. I did the same with the Gmail app. I even tried searching for games in the Play Store and the delays were still present. This time I knew it was a keyboard problem.


The first solution that came to my mind was to clear the cache of the Samsung Keyboard. With her consent, I did just that.

Here's how to clear the cache of the Samsung Keyboard:
  1. From the Home screen, tap the Menu key.
  2. Tap Settings.
  3. Touch More tab and tap on Application Manager.
  4. Scroll to Samsung Keyboard and tap on it.
  5. Tap Clear Cache.
Note: There's no need to Force Stop it because you won't be clearing data.

The lag was gone after clearing the cache but it still froze when I launched the Messaging app. I tried with Email and Gmail apps, everything was working fine. So, I cleared the cache of the Messaging app as well and the problem was fixed.

So, I was partially right when thinking of Messaging app as the culprit, although only the freezing problems could be attributed to it. The lags were caused by the Keyboard service itself and clearing the cache solved it. In case you have this problem, do the same. Thanks for reading.

 

Need Help?

There are three easy ways to get help:
1. email me at harold@droidista.com
2. join the Smartphone Support community where I often hang out
3. talk to me through the chat widget at the lower-right corner of this page or by visiting this page.


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