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Quick fix on Straight Talk Galaxy S3 unable to receive calls

By: Noy-Noy | Friday, February 16, 2018

Quick fix on Straight Talk Galaxy S3 unable to receive calls

In this troubleshooting guide, I'll discuss one of the complaints that our reader sent to us saying that it's Samsung Galaxy S3 is not anymore receiving calls. The fact, that the device is able to power on, it seems like this is just minor system glitch or a carrier issue. So, what we have to do now is to figure it out what caused it until we can formulate a solution and fix the issue.

Here's how to troubleshoot Galaxy S3 unable to receive calls

Step 1: Perform Soft reset 
The purpose of doing this method on your phone is to be sure that a system glitch is not causing the issue. Through this, the device memory will be refreshed and close all running applications that might affect the firmware. Just remove the battery as well as the SIM card and press the Power button for 10 seconds. After you do so, place it all back and turn your phone on and try to make a call from other phone and see if your other device can receive the call. If not, proceed to the next step.

Step 2: Wipe the System Cache Partition
Sometimes, if the system cache and data has been outdated or ruined that would be a factor that performance-related issues occur on your phone. In this case, what we have to do is to delete all files and data stored in the directory so that newer ones will be created. Don't you worry, all your important files won't be deleted once you follow the steps. Here's how:

  1. Turn the device off.
  2. Press and hold the following three buttons at the same time: Volume Up key, Home key and Power key.
  3. When the phone vibrates, let go of the Power key but continue to press and hold the Home and Volume Up keys.
  4. When the Android System Recovery appear on the screen, release both Home and Volume Up keys.
  5. Press the Volume Down key to highlight 'Wipe cache Partition.'
  6. Press the Power key to select and wipe the cache.
  7. With 'Reboot System Now' highlighted, press the Power key to restart the device.
After you do the method and your phone still won't receive calls, proceed to the next method.

Step 3: Backup all your files and do a reset
In doing a reset, you have to bring back the device to its factory default by erasing all files saved in the internal storage. But the good thing is, if your Galaxy S3 was bugged or has any performance-related issues, then, this method has a big chance to fix it. This is how you do the reset:
  1. Turn off the device.
  2. Press and hold the following three buttons at the same time: Volume Up key, Home key and Power key.
  3. When the phone vibrates, release the Power key but continue to press and hold the Volume Up key and Home key.
  4. When the Android System Recovery screen appears, release the Volume Up and Home keys.
  5. Press the Volume Down key to highlight 'wipe data/ factory reset.'
  6. Press the Power button to select.
  7. Press the Volume Down key to highlight 'delete all user data.'
  8. Press the Power button to select and start the master reset. When the master reset is complete 'Reboot system now' is highlighted.
  9. Press the Power key to turn and restart the device.
However, after you do the reset and your phone still unable to receive calls, then, your last resort is to call your service provider and let them fix the issue.

Quick fix on Samsung Galaxy S5 laggy keyboard after system update

By: Noy-Noy | Tuesday, February 13, 2018

Quick fix on Samsung Galaxy S5 laggy keyboard after system update

Good day readers! Welcome to another article of Samsung Galaxy S5. In this post, I'll discuss an email sent by one of our readers complaining about keyboard lagging after installing a new system. In dealing with this type of issue there are lots of factors to consider that might contribute why the keyboard is lagging. So, what we have to do now is to consider every possibility until we can formulate a solution and bring back the keyboard to its normal pace. Here are the methods that you should do:

Step 1: Perform Battery-pull procedure
Sometimes, due to numerous apps running in the background there is a possibility the firmware will be stressed-out and triggered any performance-related issues in the device. So, through Battery-pull method the memory will be refreshed and close all applications in the system. Just remove the battery from your phone and press the Power button for 10 seconds. After you do so, turn on your Galaxy S5 and see if the keyboard still lags. If so, jump to the next step:

Step 2: Delete the keyboard's cache and data
In this instance, we have to reset the app by deleting all its files and data so that newer ones will be created. So, if the app's files and data was ruined during the update, then this method will help resolve the issue. Follow these steps:

  1. From the Home screen, tap Settings.
  2. Scroll to and tap Language and input.
  3. Tap Samsung keyboard settings.
  4. Scroll to and tap Reset Settings.
  5. Tap Ok.
After resetting the keyboard use again your phone and see if the issue persists. If so, then try the next method.

Step 3: Boot in Safe mode
Remember, booting in safe mode won't fix any issues on your device, instead, it will just give you hint if a culprit is causing the issue. While in this mode, the third-party apps won't be running temporarily in the system. So, if the issue won't occur, then there should be an app you need to uninstall to get rid the problem. 
  1. Turn off the phone completely.
  2. Press and hold the Power key.
  3. Once 'Samsung Galaxy S5' appears on the screen, release the Power key.
  4. Immediately after releasing the Power key, press and hold the Volume Down key.
  5. Continue to hold the Volume Down key until the device finishes restarting.
  6. Safe mode will display at the bottom of the screen.
  7. Release the Volume Down key when you see Safe mode.
However, while in safe mode and the keyboard still function abnormally, follow the next step.

Step 4: Try Wiping the System Cache Partition
Wiping the system cache partition from time to time is recommended to all android users especially if the system has been updated. There were times when new firmware has been installed the files and data will become outdated and that is why different types of performance-related issues occur on your phone without apparent reason. So, this time, we have to delete all old files and data in the directory so that newer ones will be created. Here's how:
  1. Turn off the device.
  2. Press and hold the following three buttons at the same time: Volume Up key, Home key and Power key.
  3. When the phone vibrates, release the Power key but continue to press and hold the Home and Volume Up key.
  4. When the Android System Recovery appears, release both Volume and Home keys,
  5. Press the Volume Down key to highlight 'Wipe cache Partition.'
  6. Press the Power key to select.
  7. When the wipe the cache partition is complete, 'Reboot System now ' is highlighted.
  8. Press the Power key to restart the device.
If the issue is resolved after the method, it is evident that corrupted files and data caused it. However, if your keyboard still not functioning normally after the step, you can proceed to the next method.

Step 5: Backup all your files and reset your Galaxy S5
Since, all procedures you performed didn't fix the issue the last option that you can do is to reset your phone. This method is very effective especially if your device is experiencing serious software issue. But before you follow the steps be sure to create first a backup because all will be deleted. 
  1. Power down your Galaxy S5.
  2. Press and hold the Volume Up, Home and Power buttons at the same time until you see the Android on screen.
  3. Use Volume Down button to highlight 'wipe data/ factory reset' option and press the Power button to select it.
  4. Use Volume Down again to highlight 'Yes - delete all user data and press Power key to select it.
  5. Use the Power button to select 'Reboot System Now.'
  6. When the S5 restarts it should be completely wiped and ready to setup again.
I hope this post helps

Quick fix on Samsung Galaxy S4 stuck in 'Android System Recovery'

Quick fix on Samsung Galaxy S4 stuck in 'Android System Recovery' screen

Hello readers! For the past few months we received several emails coming from other users complaining about their device is having different types of performance-related issues . In this post, I'll tackle an email we received complaining that it's phone (Samsung Galaxy S4) stuck in 'Android System Recovery' screen. The fact, that the device is able to power on there is a possibility that this is just a minor glitch in the system. So, to troubleshoot this issue, here are the methods that you should do:

Step 1: Perform Soft reset
As I mentioned earlier, there is a possibility that a glitch in the system caused the issue on your phone. So, this time, we have to do the so-called battery-pull procedure or soft reset to refresh the memory of the device. Remove the battery of the phone and press its Power button to release all electricity in the hardware components. After you do so, power on again your Galaxy S4 and see if the issue will still occur, then try the next step and reset your phone.

Step 2: Perform Master reset 
Compare to other methods, this one is more complicated because all files saved on your phone will be deleted like: photos, contacts, videos, music and etc. So, before you can do the reset we suggest you to create a backup if it's possible because you cannot retrieve all of it once the steps is done. Here's how you do the reset:

  1. Turn off the phone completely.
  2. Press and hold the Volume Down, Home and Power buttons.
  3. Release the Power button when the phone vibrates but continue to holding the Volume Up and Home buttons.
  4. When the Android System Recovery appears, release both the Home and Volume Up buttons.
  5. Using the Volume Down key, highlight 'wipe data/ factory reset.'
  6. Press the Power button to select it.
  7. Using the Volume Down button again, highlight 'delete all user data.'
  8. Press the Power key to select it.
  9. Once the reset is complete, choose 'Reboot System Now.'
  10. Press the Power button to restart the device.
After the reset, power it on and see if your device stuck in Android System Recovery. If it is, then we suggest you to bring your phone to the nearest shop in your area so that the tech can check it for you.

Quick Fix on Galaxy S3 stuck in Samsung logo

By: Noy-Noy | Sunday, February 11, 2018

Quick Fix on Galaxy S3 stuck in Samsung logo

If your Samsung Galaxy S3 stuck in the logo and all the hardware buttons were not functioning without apparent reason, it seems like the system of your phone is experiencing the so-called system crashing. Meaning, the firmware and the other services of your Galaxy S3 stops working that is why your device could not successfully boots up and stuck in the logo. As a matter of fact, there are lots of possibilities that might triggered this issue, it could be the firmware was bugged, defective SD card or the user manipulated the software and caused the issue.

So, in this post, I'll discuss the same issue that we received from one of the emails complaining that their Galaxy S3 could no longer get past from the Samsung logo and all hardware buttons became unresponsive without apparent reason. We will try to isolate the problem by doing a step by step procedure on your phone until we can find a solution and fix the issue.

Here are the step by step procedures that you should do on your Samsung Galaxy S3

Step 1: Perform Soft reset
If you didn't tried performing a restart on your phone, then this would be the right time that you should do it. This method is called by many as the battery-pull procedure, wherein its main purpose is to refresh the memory of the phone and close all applications and other services running in the background. To do so, just remove the battery of the device and press the Power key for at least 10 seconds to discharge all stored electricity in the hardware components. After you do the method, try to turn your phone on again and see if it can successfully boots up. If not, proceed to the next step.

Step 2: Boot it in Recovery mode
In dealing with this issue, it is imperative to be sure that your phone doesn't have any damaged hardware components that might trigger the issue by booting it in recovery mode. This will power up all hardware components except its android interface, so, even if the device does have a software issue your phone will still boot up once you do the method. If it boots up successfully, try to wipe the system files and data so that fresher ones will be created. Here's how:

  1. Turn the device off.
  2. Press and hold the following three buttons at the same time: Volume Up key, Home key and Power key.
  3. When the phone vibrates, let go of the Power key but continue to press and hold the Volume Up and Home keys.
  4. When the Android System Recovery screen appears, release the Volume Up and Home keys.
  5. Press the Volume Down key to highlight 'wipe cache partition.'
  6. Press the Power key to select and wipe the cache.
  7. With 'Reboot System Now' highlighted, press the Power key to restart the device.
If, however, your device boots up and still unable to get past from the Samsung logo, then, we suggest you to seek assistance from the tech for your device firmware needs to be reflashed. 

Step 3: Perform Master reset (optional)
But if you really want to tinker your phone before bringing it to the shop, then you can do a reset on your Galaxy S3. The downside is, all files and data saved on your phone will be deleted, so, before you follow the steps be sure to create a backup. This is how you do the reset:
  1. Turn off the device.
  2. Press and hold the following three buttons at the same time: Volume Up key, Home key and Power key.
  3. When the phone vibrates, release the Power key but continue to press and hold the Volume Up key and Home key.
  4. When the Android System Recovery screen appears, release the Volume Up key and Home key.
  5. Press the Volume Down key to highlight 'wipe data/ factory reset.'
  6. Press the Power button to select.
  7. Press the Volume Down key to highlight 'delete all user data.'
  8. Press the Power button to select and start the master reset. When the master reset is complete 'Reboot system now' is highlighted.
  9. Press the Power key to turn and restart the device.

Quick fix on Samsung Galaxy Note 4 stuck in bootloop after system update

Quick fix on Samsung Galaxy Note 4 stuck in bootloop after system update

Hello readers! In this troubleshooting guide, I'll tackle one of the most common issues that Samsung Galaxy Note 4 users were experiencing for the past years, in which, called by many as the bootloop issue. In troubleshooting this problem, there are number of factors that might contribute that the device stuck in bootloop. It could be an incompatible app affects the firmware or the files and data was ruined during the update process. So, to start with the troubleshooting, here are the methods that you should perform:

Step 1: Boot your phone in Recovery mode and Wipe the cache partition
If the issue started after the update, there is a possibility that the system files and data was corrupted during the update and triggered the issue. Doing this method will verify if all the hardware components of your phone are all fine. Also, this will power up all hardware components of your device, so, if this is just a software-related issue, then your phone will boot up. Here's how:
  1. Turn off the Galaxy Note 4 completely.
  2. Press and hold the Volume Up and the Home keys together, then press and hold the Power key.
  3. When the Note 4 vibrates, release both the Home and Power keys but continue holding the Volume Up key.
  4. When the Android System Recovery shows on the screen, release the Volume Up key.
If the device successfully boots up in this mode, proceed to the next method and wipe the system cache partition. However, after deleting the system files and data but the issue still happening, then try the next method.

Step 2. Create a backup and perform a reset
In this procedure, we will have to bring the device back to its factory settings by erasing all files saved in the internal storage of your device. But the good thing about this method is, if your phone was bugged or has a serious firmware issue, then, through resetting there is a big chance that these issues will be fixed. This is how you do the reset:
  1. Turn off the Galaxy Note 4 completely.
  2. Press and hold the Volume Up and Home keys together, then press and hold the Power key.
  3. When the Note 4 vibrates, release both the Home and Power keys but continue holding the Volume Up key.
  4. When the Android System Recovery shows on the screen, release the Volume Up key.
  5. Using the Volume Down key, highlight 'wipe data/ factory reset' and press the Power key to select it.
  6. Now, highlight 'Yes - delete all user data' using the Volume Down key and press the Power key to begin the reset.
  7. When the master reset is complete, highlight 'Reboot System now' and hit the Power key.
  8. The Note 4 will restart but it will be longer than usual. When it reaches the Home screen, then begin your setup.
However, if the issue still happening after the reset, then, your last option is to seek assistance from the expert or bring it to the nearest shop in your area.

Quick fix on Samsung Galaxy S5 "Process system isn't responding" error

By: Noy-Noy | Saturday, February 10, 2018

Quick fix on Samsung Galaxy S5 "Process system isn't responding" error

The "Process system isn't responding" error is rampant not just in Samsung but to all variants of android devices available in the market today. Once this error message appears on your phone screen, it means that the system is crashing and there are tons of factors to consider that might causing this issue. It could be due to bad update or the system files and data had been corrupted that could no longer be loaded to the firmware and triggered the error message to  show up on the screen.

So, in this post, I'll discuss the same issue and consider all possibilities that might caused the error message to show up until we can fix the stop this issue on your phone. These are the steps that you need to perform:

Step 1: Perform the Battery-pull procedure
In dealing with this type of problem we have to eliminate the suspicion that a minor glitch in the system caused problem. So, what we have to do now is to perform the so-called battery pull procedure or some users called it as the "Soft reset." This will refresh the memory of the phone and close all apps running in the background, so, if a system glitch is the reason and caused the issue, then, this method is very effective. Remove the battery from the device and press the Power key for 10 seconds to discharge all electricity stored in the hardware components.

After you do so, turn on your phone and see if the error message will still appear. If so, proceed to the next method.

Step 2: Unmount the SD card from your Galaxy S5
If performing soft reset is not helping the issue the next thing that we want you to do is to verify if your SD card is corrupted or not. If it is, try using another SD card and see if the error message will still show up. If won't, then obviously a defective SD card caused it. However, if the SD card is fine and the issue still happening, then try the next method.

Step 3: Perform factory reset
If nothing seems working in those 1st and 2nd method that you performed on your phone, then all you need to do is perform a reset. This will bring your phone back to its original form by deleting all saved files data saved in the internal storage. So, before you follow the step be sure that you create a backup or transfer all your files to your SD card or personal computer so that you can restore all of it if if the problem is fixed. Here's how you do the reset:

  1. Power down the Galaxy S5.
  2. Press and hold the Volume Up, Home and Power buttons together until you see the Android on screen.
  3. Use Volume Down to highlight the 'wipe data/ factory reset option and press the Power button to select it.
  4. Use Volume Down again to highlight ' Yes- delete all user data and press the Power button to select it.
  5. Use the Power button to select Reboot system now.
  6. When the S5 restarts it should be completely wiped and ready to set up again.
However, after you do the reset and the error message still pops-up, then the last option that you should do is to seek assistance from the expert and to be sure what really the issue is.

Quick fix on Samsung Galaxy S4 Google Play Store stops working after system update

By: Noy-Noy | Friday, February 9, 2018

Quick fix on Samsung Galaxy S4 Google Play Store stops working after system update

One of the factors that app issue occur in the device is when the files and data had been outdated especially if the software had been updated. In this troubleshooting guide, I'll be dealing an issue sent to us by one of the Samsung Galaxy S4 owners complaining that the Google Play Store app is not anymore responding after the system update. So, what we have to do now is to investigate what caused it and consider all possibilities until we can formulate a solution and fix the issue.

Here are the steps that we would like you to do

Step 1: Wipe the System Cache partition
In this troubleshooting method, we have to eliminate the suspicion that corrupted system files and data caused the issue on your phone. We have to erase all old files and data stored in the directory so that compatible ones will be replaced and could run smoothly to the new system. Although there is no assurance if the issue will be fixed after you clear the cache partition but there were reports from other users saying that after deleting the old files and data in the system the device function normally. So, to wipe the cache partition follow these steps:

  1. Press and hold the following three buttons: the Volume Up, Home and Power buttons.
  2. Release the Power button when the phone vibrates but continue to press and hold the Home and Volume Down buttons.
  3. When the Android System Recovery appears, release both the Home and Volume Up buttons.
  4. Using the Volume Down button, highlight 'wipe cache partition.'
  5. Press the Power button to select the option.
  6. The phone will automatically restart once the cache data is wiped out.
After the method, use your phone again and observe closely if the Play Store app will function normally. If the issue still happening, proceed to the next step.

Step 2: Verify if the Play Store app is updated
Since, the issue still happening after wiping the cache partition, then we have proceed to next method by checking if the app is updated. Based on our experienced there were lots of reports from other users saying that after the app has been updated the Play Store app works normally again. That being said, here's how to check and update the app.
  1. From the Home screen, tap the Menu key.
  2. Tap Settings then More tab.
  3. Choose Application manager from the options.
  4. If necessary, swipe left or right to the appropriate tab; you need to choose the All tab.
  5. Scroll down a bit and find Google Play Store.
  6. Tap Google Play Store to open its manager.
  7. Tap Uninstall update button.
  8. Reboot the phone to make sure the change will be implemented.
  9. Run the Play Store again.
Step 3: Master reset your phone
However, after checking and updating the app but the app still not working there is a possibility that your device was bugged or experiencing a serious firmware issue. This time, your last resort is to reset your Galaxy S4 but before you can do that be sure to transfer all your important files to your SD card or personal computer because all of it will be deleted. This is how you reset your phone:
  1. Turn the phone off.
  2. Press and hold the Volume Up, Home and Power buttons.
  3. Release the Power button when the phone vibrates but continue holding on to the Volume Up and Home buttons.
  4. When the Android System Recovery appears on the screen, release the Volume Up and Home keys.
  5. Using the Volume Down key, highlight 'wipe data/ factory reset.'
  6. Press the Power button to select it.
  7. Using the Volume Down button again, highlight 'delete all user data.'
  8. Press the Power key to select it.
  9. Once the reset is complete, choose 'Reboot system now.'
  10. Press the Power button to restart the phone.
I hope after you do the reset the issue will be fixed.
 

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1. email me at harold@droidista.com
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